Spaces & Setups

Bonsoir je n'arrive pas à paramétrer ma ville sur mon enceinte sonos era 300 pour les prévisions météo.Merci pour votre aide

This was working fine up until a day or so ago. Now when I say Alexa play “radio X,y,z” it starts to seem as though it will play back, but then says “hmmmm, it is not currently available” If I go into the app, whatever I have requested shows in the playback section, but paused, and if you hit the play button, it simple goes back to pause/not playing again. I have reset the whole thing, removed it from my Amazon account etc, but nothing has worked so far. Thanks for any help. 

Hi All,I just got a Beam Gen 2 for my living room (I’m living in an apartment, so the area is not that big) and I’m loving it. I want to improve the experience, so I want to get the Mini Sub or a pair of the ERA 100.In your opinion what will make more sense to get first, unfortunately I can’t get both now.I’m only watching movies or playing music, nothing really pro or specific.Thanks for the help!

In terms of usability and speed I think Sonos should take some cues from hue and bring presets (including a widget to trigger them fast) for specific volume setups. I have all my speakers always in one large group, but I depending where I am mainly atm in my appartment I prefer this area to be a specific volume level compared to the others. It’s always the same level, so a press of a button would be the most efficient way to trigger that specific ratio of volumes levels for all speakers for my situation, but I constantly have to go back, open the app, navigate to volume sliders, fiddle with 6 different sliders, and kind of dial in the ratio I like.it’s unpractical. And it could be so much more convenient. I know there a third party apps for it. But that should be a native featute. Waiting for it for years. Pleaaaase do it. Easy feature, huge benefit.

I would like to request a software feature that allows users to quickly switch Era 300 speakers between two configurations:1. Era 300 x2 as a stereo pair for music listening2. Beam / Arc home theater setup with Era 300 x2 as surround speakersMy main use case is music first, movies second.I started with one Era 300 and was very satisfied with the sound. After adding a second Era 300 as a stereo pair, the experience became excellent. For stereo music, the soundstage, impact, and overall sense of scale were much better than expected.However, after adding a Beam and configuring the two Era 300 speakers as surrounds, the experience became less flexible. Dolby Atmos content is enjoyable and the home theater setup works well for movies and Atmos music. But for regular stereo music, the front sound is now mainly handled by the Beam, and the overall impact is lower than when the Era 300 pair was used as the main stereo system.In this setup, I do not always feel that Era 300 speakers are necessa

Hi Looking to upgrade my TV and also my Sonos Arc to Ultra version, have the issues been ironed out with firmware updates to the TV and Arc Ultra Apreciate your replies 

Hi everyone,I'm relatively new to the Sonos ecosystem and wanted to get some advice on my next upgrade. I managed to piece together my current setup entirely from the secondhand market (mostly from people relocating or upgrading):* **TV Setup:** Beam (Gen 1) + Sub Mini + two One SLs as surrounds* **Music Setup:** Two Play:1s/Ones paired in stereo (placed near the fronts)Since my TV supports eARC, I feel like I'm not getting the most out of my audio with the Beam Gen 1. I mainly watch Netflix, YouTube, and Disney+.While the current setup already sounds great, I have that lingering itch to see if I can make it even better!I’m currently stuck between three upgrade paths: looking for a used Beam (Gen 2 $450), wait for the Beam 3  or saving up for a Sonos Arc/Ultra($1600)Would love to hear your thoughts or experiences! (Side note: I'm based in Singapore, so unfortunately, official Sonos refurbished deals aren't an option for me).Thanks in advance for the help! 

March ‘26 still no further. Wow!Still can’t get rid of the ‘red stripe’ device offline. Some settings may not be available.. Been ages now. Appalling! Didn’t really need to buy Alexa compatible speakers. Sonos, Alexa owes you a few...!If anybody has any fixes that aren't online, let me know.Jay Bullrich

Bonjour,Je possède 2 Era 100. J’ai voulu utiliser voice control pour enclencher une radio locale suisse via sonos radio. Elle existe puisque je peux l’utiliser via l’application sonos. Elle est en plus dans mes favoris…Avec voice control et en utilisant “Hey Sonos, joue RTN des favoris ou joue RTN ou joue depuis les favorsis RTN “ rien ne s’enclenche.Que dois je faire ?Merci pour votre retour

Hi,We are midst renovating a 30s house with 2550mm ceiling height. We have a Sonos Amp and 4 ceiling speakers.Looking for a bit of advice on ceiling speaker locations for the attached plan - trying to figure out what the best option would be and it it's worth running the two pairs at 99 degrees and setting them to Duel Mono mode. It's worth mentioning that there will be a dining table and chairs going inline with the pendant light at the bottom of the plan. Thanks in advance  Pat

I am trying to connect Sonos playbase for the first time and want it ot work wirelessly with Alexa. When we connect via ethernet I can play Amazon music on it . But when I disconnect the Ethernet it does not work . 

I have two level house. Downstairs are two groups of wall speakers linked to Wiin Amps that I control via Google home group them in this. I am now looking to install Sonos wall speakers upstairs link to the Sonos Amp and Sonos Arc for the TV areas (plus subwoofer in time). Do you know if I will be able to group them all (upstairs and downstairs) via google home system so music plays and can be controlled simultaneously?Thanks 

 Will it have Alexa + Sonos integration?

When I first set up my Sonos era 100s last year they were fine with Alexa. Earlier this year they started getting worse and worse with Alexa.What happens is i say"Alexa, play radio 4"The speaker says, "playing BBC radio 4"Then nothing happens. OrI connect to radio 4 via the Sonos appThen I say, "Alexa off"The volume goes down, but then comes back. It never switches off.I have tried everything - disconnecting and and reconnecting the Alexa skill, powering off and on, factory resets and complete setting up of the speakers again, forcing them onto 2.4ghz by switching off the 5ghz router channel at set up... I'm at my wits end. But basically I think that you pay a lot for Sonos and this situation is absolute rubbish. It would be ok if Sonos voice control worked with BBC, but it doesn't.

Recently I purchased a Sonos Ray soundbar and I’d like to expand the setup. My question is: can I use the soundbar together with a Sonos Era 100 to play a movie? I know the ideal setup would be two Era 100s, but I can’t afford both right now. Would it be possible to have sound playing through both the Ray and a single Era 100 at the same time?

Good morning,I would like to create a stereo pair for the TV at home.I like the Sonos Era, but I would also like the Alexa voice assistant.Can I buy a Sonos Era 100 and a Sonos Era 100SL? Or should I get two SONOS Era 100?Thank you.

I am in the process of converting a 6 metre x 6 metre garage into a home gym. The floor/walls/roof are all being fully insulated and plaster boarded so audio should be similar to if it was in a room inside a house. I am looking for some guidance as to what Sonos products would be best to prove a good music listening environment whilst training. In my head i was hoping to just have 2 high level speakers on one of the walls about 5 metres apart - possibly Era 100s (and could add a floor sub at a later date), but I am worried they will not be powerful enough for the 36sqm space. I do currently have 2 Sonos fives connected to a record player in a 10sqm study so could move these into the gym and replace those with era 100s. I was hoping someone out there may have had to fill a similar size area and could offer some insight 

My home is prewired for a multi zone listening system with in wall and ceiling speakers. I want a very simple system to stream music and support a Bluetooth turntable. I’m budget conscious and want to build out in phases. Can Sonos work for this?

I have just purchased Panasonic DP-UB9000 Region Free Blu-ray Player . When I try to play a 4k movie I get zero sound. The streaming apps all have sound. DVDs also have sound. 4ks zip.

We have an existing Arc which shows up in the voice assistant for Alexa. I’ve set up two new era 100 sl but they aren’t appearing in the voice assistant in settings. It says that if a product is missing, to add it in Settings But where? 

We have a Port in our office of 100 people that controls the speakers throughout the office and are wondering if there is a device SONOS sells that can be our central device for controlling the Port as opposed to everyone just controlling it off the 100 different phones?

Hi everyone, I've searched through various topics but I don't think I've found anything. Basically, I first bought two Era 100s and put them in the same room, and with Alexa everything worked perfectly, including the thing I'm interested in: raising and lowering the volume globally with Alexa. The same goes for the physical slider on the speakers... basically, everything perfect. Then I added the third Era 100, but this time I created two rooms: the first with the two Era 100s in stereo, and the second with the single Era 100. Then I grouped them into a group... from now on, after countless attempts, with Alexa I CANNOT make the group volume increase or decrease in unison. Do you have any idea how to fix it? Thanks.

Hello, Randomly 2 weeks ago, Alexa stopped working on all my smart home devices, all the skills were deleted from the Alexa app and all my smart home products weren't working. So I went through and ive re-added everything and re-linked all the skills. I have everything working except for Alexa playing music on any of my Sonos devices - it works if I use an amazon eco though. Alexa works on the Sonos devices if I ask her a question or to control a smart home device like the heating, but she just cant play any music, weather thats from amazon music, Spotify or any radio stations. I have tried removing Alexa from all the devices, removing the skill, then setting it up all again and it wont work.

I know this has been brought up before, but a while ago. Wanted to show some support for it again.I have Sonos Speakers, which I love, and I’m starting out with my more privacy-focused smart home through Home Assistant. Sonos Voice Control was been really helpful on the privacy front! Having another privacy-focused option as the voice assistant would be great! I can control an Alexa and a Google Assistant smart home, so why not Home Assistant as well?Thank you!

The Alexa voice volume is way louder than the music level. Anyone aware of a fix. I’ve read other threads without a working solution and mention of Sonos looking at a fix 7 years ago!