Talk Sonos Products

With Ace Ultra around the corner, the early feature list and reviews look genuinely strong. It seems like Sonos listened to feedback, and that deserves credit.But for those of us who bought the original Ace at or near full price, the launch leaves a sour taste. Ace Ultra is a clearly better product at the same price point, and resale value for the original Ace is already dropping fast. That's the nature of tech, and most of us accept it.Even harder to accept since it seems the original Ace isn't eligible for the Sonos trade-in program. Many of us bought in early, stuck with the product through its rough patches, and sent feedback that likely helped shape Ace Ultra. Being left out of the upgrade path makes it hard not to feel like we paid a premium to beta test.Just asking Sonos to recognize its early Ace customers, whether that's adding the original Ace to the trade-in program, offering a loyalty discount, or something else. It would go a long way toward keeping longtime fans like me i

Hallo all. Sonos is great. Especially the round the house music. Question - can a setting be put on for auto switch off? Quite often I wake up in the morning and realise I didn’t switch it off. Laziness / forget about it in other room / fall asleep on sofa etc. The sleep timer is useful but don’t want to remember to set it every day. Would be easier to say ‘always switch off at midnight’. Automated smart house so would like that to fit in also!Many thanks! 

Since installing the MacOS Golden Gate Beta, the Sonos app will not find the system.Firewall is off, so the only help in the Sonos app about that is of no effect.I know the app is vintage anyway, but has anyone worked out how to get out working?I know everyone will say use the web app, but it’s crap. I want the app and its native experience with notifications etc. 

I have been using Sonos for over 10 years mainly hassle free, but I have just moved from the S1 to S2 because of getting new hardware an now all my Compilation albums are showing as single tracks in my library. I see from posts, this was a problem before but can't understand why this has happened now?I am using the latest app build and my system is set up to auto update. 

Anyone having issues with Soundcloud since yesterday (25th Sep). Tracks not playing first time, sonos cycling through playlist, then randomly playing a track from the playlist. Have now tried removing Soundcloud and adding it back - been getting a Something went wrong Check Your internet connection and try again’. Occasionally it gives me a code to verify with my soundcloud login but immediately goes back to the Something went wrong message. Sonos Status is showing Soundcloud is still active ie nothing wrong their side with the connection.

I mostly use tidal as my fav streaming service. In tidal I can create a playlist that then will appear in my sonos app (Android).When in sonos if I search for a song I can add it to a sonos playlist... Great! But then where are my sonos playlists? I don't see any "my sonos" button in my home screen. The only way I can see my playlists is by adding a song to them and pressing on the notification I see among the lines of "the song has been added to 'your playlist'".

Thank you all for your input in the community. I have an older Sonos soundbar with an optal icconnection cable, but my new TV lacks the port to support it—is there any way I can still use the soundbar?

I use my Beam to watch tv and listen to music, requiring two very different sound profiles, which means every time I swap I have to adjust BassTrebleLoudnessSpeech enhancement Night soundSub levelThis is tedious, would it be possible to have a simple “button” to switch between profiles?Thanks, Neil. 

How to toggle shuffle in Amazon music

I have been trying to connect for some time now and have exhausted menu options between the two. Any help greatly appreciated. I have a new LG C5 TV connected to the Sonos amp via approximately 12 feet active HDMI cable running from the TV to the amp in the basement. Well, I can get sound initially though ultimately cannot switch to another tv audio source. I can never revert back to television speakers nor play music from the amp. Additionally I have found that this will put the amp into a protected mode (blinking orange). I did not have any power source connected to the HDMI cable (active). I have read throughout this forum the incompatibility between the CEC HDMI arc and the LG line. I also have two HDMI cables routed in opposite directions.  I have tried every menu option available on the amp via Sonos as well as the television. (Powering down and restarting as well). I even tried a new amp.  But before I go about changing the cables, (which would take considerable work to reroute)

SUGGESTION:I just found an inconsistency between the mobile app and the web app that possibly needs attention, to be aligned. The new iOS app is great in that if you tap the volume slider, you get a + and - to allow you to increase and decrease the volume. BUT if you click the volume slider on the web app, it immediately jumps to where you clicked! I just clicked the slider, expecting to see a + and - like i get on my phone, but instead instantly turned the speaker up from 2 to 51 (which can’t be good for the speaker), and gave myself and my family a fright until I could turn it down again…!If improvements are being implemented on the iOS app, can that intuitiveness be carried over to the web app for consistency and ease of UX?

It is clear that Sonos will not be updating the controller to run on Apple silicon. That’s where we are. Using a web based app concerns me:Internet access is not universally good Privacy concerns and the value our choices of music etc have to Sonos to either use or sell on. Our “options” would be a zero sum game. Given that I am almost certainly not alone, there are folk who have third party apps that are more players than controllers, by which I mean many configuration aspects like adding speakers etc. aren’t an option. They just play stuff on Sonos hardware. So, where are we to go once Rosetta gets canned and using a web based app is either unattractive or technically unviable?  Recommendations please 🙂 

 Quería plantear una cuestión relacionada con la configuración de Home Cinema y la entrada de línea mediante USB-C.Actualmente tengo un sistema compuesto por una Sonos Arc Ultra, un Sub Mini y dos Era 100 SL configurados como altavoces surround. Cuando los Era 100 SL están vinculados al sistema de Home Cinema, no puedo utilizar de forma independiente la entrada USB-C de uno de ellos para conectar un tocadiscos y reproducir el audio a través de todo el sistema.Considero que sería muy interesante que Sonos permitiera configurar dos modos de funcionamiento dentro del mismo sistema, sin necesidad de desvincular o volver a configurar los Era 100 SL cada vez:Modo Home Cinema: Arc Ultra + Sub Mini + Era 100 SL como altavoces surround. Modo Música: utilizar la entrada USB-C de uno de los Era 100 SL para conectar un tocadiscos y reproducir la música en todos los altavoces del sistema.Desde el punto de vista del usuario, sería ideal que el sistema pudiera detectar la entrada USB-C y permitir sel

Can the surround capable portable speakers be a stereo pair when they are connected as surrounds?  Then when they are moved will they reconnect as a stereo pair?