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A Sonos problem has cropped up today that I need your assistance with. My music files are stored on a Synology NAS and at present Sonos (as operated from both my Imac and my Iphone) has lost some of its contact with the NAS.  I can play NAS-contained files that are already in one of my playlists (by accessing the playlist and adding to the queue), but I can't scroll through my whole Music Library collection -- if I try to do this (Music Library -> click on Artists, Genres, Albums, etc.) , I get "No selections are available".  Also, in displaying a listing for a file (via the above-mentioned playlist method) instead of displaying the stored metadata title of the file, it displays the filename-plus-extension. Any assistance with these problems will be much appreciated!  -- Alan Rosenthal (Sonos user since 2005) 

Hello, I recently purchaseed a new hp laptop running windows 11.  I have the sonos 2 app on my android phone.  I did share the folder, made the changes in the firewall, etc.   The music folder is on my laptops hard drive.  The network path is:  \\RSL-NEW-HP-OMNI\MusicWhen I hit “add shared folder” from the Sonos 2 app on my android phone and input the above network path I get the following error message:  “\\RSL-NEW-HP-OMNI/MUSIC is no longer available.  This library’s device may not be powered on, or the path mayh have changed”.I still have the folder \\SCOTTNEWLAP/MUSIC in my folders from my old laptop which is no longer working and has been destroyed.Any suggestions to remedy this situation would be greatly appreciated.Thanks!  Scott

I've gone through all the universal control settings on my LG TV and selected optical and Sonos as the manufacturer. I've turned off SIMPLINK (LOL btw) and auto device detection. I've successfully gone through the remote control setup (TV had to be off to get that to work) on the Sonos app. The LG "magic remote" just refuses to work when the TV is on. Why would LG make it specific to the point you can select Sonos as the manufacturer if it just reverts back to RF/WIFI or whatever when the TV is on? I found some trick that if you hold the back and home button for 5 seconds it disconnects the remote smart features, at which point it does actually change the Sonos volume, but then the remote just reconnects when you hit okay. Am i doing something wrong or is this just a lost cause?

Why doesn’t my tv remote control all my devices?if I turn on (utilize) all my speakers and use my tv remote (Samsung), it only changes the hdmi wired Beam. The tv control will change volume up/down and mute.  The side speaker have to be adjusted through the Sonos app. 

Time for Sonos to upgrade their environment so their platform can be controlled by LLMs - need a full MCP server that can be called by LLM Agents

Hello, I currently have a Mac Mini M2 Pro with a couple of Sonos One connected wireless via AirPlay.The system sounds perfect when I listen to music, but when I play videos on the Mac the sound is not in sync, that’s a known issue.I was wondering if adding a Sonos Ray to the system would fix the problem. Since the Mac Mini has no optical output, I would use the HDMI output connected to an audio extractor, and then an optical cable from the extractor to the Ray.Would it work?And then, would it make sense to group the two Ones with the Ray to create a “surround” system? Though I would not place the Ones in the back, but it would keep them on the desk, where they are now, so I guess such a system would sound more like enhanced stereo than real surround, but that would be ok with me. I will mostly listen to music through that system, but I just can’t stand the delay I have now when playing movies.And one more question: if I connect the system through optical cable as described above, could

Hi there,Just gave a friend of mine a brand new Sonos Move that I’ve had in its box for these last few years and as she has an Amazon Prime subscription I setup Amazon along with Absolute Radio and Global Player to get her started!Not content (see what I did there) with that she wanted to know if I could attach my own music library which consists of 12,500 songs ripped from my CD collection so first of all I thought no problem as her EE SH35A router has a USB port along with 4 RJ45 ports.So I plugged in a 64GB USB drive that is my library backup as proof of concept but when I go into her router admin pages I see no mention of USB or file sharing.A little bit of research seems to indicate the USB port on this particular router provided power only which seems very short-sighted to me as all of the routers I have used over the years that had a USB port could be used for file sharing.So Plan B is to attach a NAS of some sort but I would like to ask if anybody has any recommendations for a

Bit of a weird one, setup is 8 Play:3, roam & one amp everything was fine, now when I play our playlists from SoundCloud all the play3 speakers are fine, but nothing comes from the amp… tried removing the amp and reading to system, removed and reauth SoundCloud more times than I can remember. Any ideas?

Popmaster podcast on Rayo not updated since 12th June 2026. Please fix.

HelloI’ve been using zone with four Era 100 in my sun room since last fall. No issue to report, it’s perfect to play ambiance music in a large area. But since the last app update, my zone disappear and all 4 speakers become separate.Am I the only one ?  Is it a known issue ? I’m using Alexa and 

i have old gen 2 connect:amp with in wall sonos sonance. want to see if I can set up surround with gen 1 sub and play 3 pair. 

I started the setup aded the E100SL speaker. Connected to wifi, then It says - when flashing green and white … press the button.Its flashing green and yellow.  But what button?I found something on the kit but nothing happened.is it a button on the app?Have just bought two speakers, beautifully packaged...but so far it's form over function. Going to have to return.Back to my Kef Coda 4s 

My system just picked up the Amazon service changes. However, the Desktop app has an empty “Collections” section at the root of the object tree. Mobile shows Library / Explore Podcasts / User Playlists which I assume is correct.

Sonos app seems to operates independently on my iPad and iPhone. Not long ago they operated as one device seemlessly!

I updated my SONOS App on Wednesday.  It had obliterate my library. Here is the version I am running. Sonos OS: S2Version: 17.2.6 (build 86878270) I have tried re-adding and now get permission errors.  I had this same issue on February and spent hours on phone with SONOS support.  I ended up resolving issue on my own. I ma not having any luck this time.   Has anyone else experienced issues and what is resolution to correct permissions.  I have checked permissions and administrator, and everyone to set to Read/Write.  Sonos is added under Local Network with full disk access.   

I am having issues with my 4K UHD Blu-Rays playing full Dolby Atmos on my current setup. I play use PS5 that is connected to my Samsung S90F. I have Beam (Gen 2) and SYMFONISK rears that support Dolby Atmos (when streaming or playing games, I have no problem with Atmos.) When I start playing an 4k blu ray with an Atmos track (in this case, Dune: Part 2), my sonos app is saying that it is only receiving "multichannel pcm 5.1" when it should be receiving Dolby Atmos. I saw people suggested selecting "pass-through" on my Samsung TV but this did not help. Any suggestions on what might be going on?

After working great since purchase my Sonos Beam Gen 2 has started switching the TV input back to the Sonos HDMI 1 EARC. Within a couple of minutes of choosing an input for Amazon Firestick it switches back to Sonos. Any ideas on how to fix? I’ve tried unplugging the TV and Sonos. I also tried a new HDMI cable. Thanks 

I have a new (~3 weeks) Sonos Era 100 that has developed a digital ‘scratch’ sound when waking up the voice assistant. Whenever I say “Alexa…” I’ll get the chime and what sounds like a short scratch/static sound. The rest of audio playback is fine, music is unaffected, and I’ve not heard this same sound aside from using the wake word.Restarting the speaker didn’t do anything and I’m not sure if this is something I should initiate a return for, or if its a known issue with a fix.Ideas are welcome. 

Hello, I believe my setup should work but I’m missing something. I’m hopeful someone with a similar setup can assist and highlight what I’m missing.  Tv, Apple TV, and sound bar are all up to date.  Hardware:Apple TV 4K (2022) → “4k 120fps hdmi 2.1” cable→ HDMI 1 (enhanced format)  on Sony Bravia 5 2025 K65XR50  Sony Bravia 5 2025 K65XR50 port 3 eARC → same HDMI cable model and length as before → Sonos beam gen 2 (latest firmware) Surround is 1 x Beam gen 2,  2 x ikea symphonik bookshelf speakers as rear audio, and a gen3 subwoofer.   Software settings:Sony TV -> sound (audio settings); Dolby AC-4 dialogue: minDynamic range: standardDTS Dynamic Range: off audio system settings;acoustic center: offaudio system prioritize: offavsync: autodigital output: autoeARC: autooptical digital audio output;optical digital output: offdigital output: Auto I can get Dolby 5.1 all day long but there is no option for atmos on the Apple TV or in apps.  I swapped cables and tried full power cycles.  No

If your Roam 2 speaker has sat without power for some time, does it need to be plugged into a power source for a bit before you can even get the power or status light to come on?

Used to use the Sonos app exclusively. Then as we all know Sonos threw us a bomb that messed up a lot of users. After reading the constant complaints and issues so many were having, I went with the SonoPhone and Clic apps. They worked fine and I didn’t do any Sonos update's for two years. Now, I listen to SoundCloud most of the time if not a movie. Lately, SoundCloud and Sonos weren’t playing well together and I threw in the towel. I downloaded / updated the Sonos app……and ..drumroll 🥁🥁…. the Sonos app has been great and SoundCloud is perfect once again . Now I have a question..can one have the option “ No Content “ in a room , or will it always show music or tv?

I’m getting a message on my MacBook that the Sonos app will soon need to be upgraded because support for apps built for the Intel processors are being phased out. I have Sonos app version 17.2 and MacOS 26.4.1. Is a newer version of the Sonos app available?

Please add a setting in Sonos Voice Control that lets users enable or disable the spoken announcement before music starts playing.Currently, when using Spotify, Sonos Voice Control announces the song title and artist before starting playback. With Apple Music, playback can start immediately after the confirmation sound.It would be useful to have a simple option such as:Announce song before playbackOn OffIdeally, this setting could apply per music service.Personally, I would prefer Spotify playback to behave like Apple Music: voice command → confirmation sound → immediate playback, without Sonos reading the track information aloud.Since the Spotify announcement is already handled by Sonos Voice Control, this seems like something that could be exposed as a user preference.Thanks.

I have multiple users on my system. Sonos says to log in to get the full experience.   Does another user need to set up their own account then log in on the app which is connected to my system or do the need to use my login credentials?

I am new to the community. I am having an issue with the Music Library and I hope someone can help or explain. i have some CDs that I have ripped that are Sampler CD compilations. I have a number of CDs that I had picked up at various audiophile shows that are sponsored by hifi manufacturers. As an Example, NAIM handed out a CD which contains various artists and tracks. When I index this CD to the library each track is separated from the normal track list and is individually listed in the Artists section. How can I fix this so that these kind of CDs are treated like a normal CD where all the tracks are listed in order?