Portable speakers

The first sonos i started to use is Sonos one. I was really satisfied with this speaker, due to its seamless connectivity to apple tv and apple devices.Satisfied by the sonos one performance, When i needed to get a portable speaker, decided to get sonos roam, Thinking that it would be the safe bet for a christmas gift this year. Less than 10 days after getting the Sonos Roam, I’ve this issue where i pause a podcast in midway and when i try to play it again after a break, my Sonos Roam is unable to be detected by my apple device.[This detection issue is occuring while my device is not in sleep mode and connected to my wifi. There are no network issues, since i’m able to access the internet through other devices and the single strength is quite strong]I’ve tried the following, trying to troubleshoot this issue:Restarted my Sonos Roam Restarted my Wifi Restarted my apple devices logged off and logged back into my podcast app. switched off the wifi pairing in my phone and restarted it afte

Recently my Sonos Move (the only sonos speaker I own) has been giving me problems when trying to play music on Spotify, either directly through the Spotify app or on the Sonos app.Playback starts but then quickly starts to stutter and then stops. The sonos app then gives me a message about the WiFi network being 'unstable'. I use an Eero mesh WiFi network and according to the Eero app, the WiFi signal strength received by the Sonos Move is full. Furthermore, it's only Spotify that seems to give me this trouble. My Sonos speaker has always been a little temperamental with Spotify, occasionally skipping a track, and giving me the same WiFi unstable message, but this latest stuttering is making it borderline unusable.Are there any solutions for this? If I stream music on other devices in the same room as the Sonos move, I experience no problems, so I don't buy that there's an issue with WiFi signal strength.This is making me seriously consider returning the speaker.

The music cuts out for a second every 30 seconds or so when playing music via Bluetooth on my roam.  I love the sound of this speaker but seems to have various connection issues and this is the latest. I just want to feel confident that I can play music on it without fault and at the moment this isn’t the case. I set it up in the lounge on Xmas day for guests and we had to switch it off due to patchy playback. Any suggestions on how to fix Bluetooth connectivity would be much appreciated. If I can’t resolve this issue I’m considering returning to richer sounds but really want to make it work if possible.  

Hello, I’m trying to connect my Sonos Move speaker to my Project turntable using project Box E BT preamp, my other speakers connect to it, but I can’t seem to be able to connect the Move Speaker. Wondering if someone could help me.

Afternoon all.Bought a Roam on pre order ages back. It arrived in good time, was installed and worked a treat. A week later I lost it! Long story. Yesterday it turned up …. another long story.It no longer shows in my S2 app or environment. So I thought, lets add it again. But no joy.Just to add, I bought a Sonos wireless charger base for it, charged it and that seems be working well.But I cannot get it to show the green light. If I remember well, if I get to that point, the app should see it?I can get it to flash blue. I can get it to show white light. But I’m missing something in re-adding it to my environment.Appreciate any advice or procedure or link that can get me up and listening again.Many thanks in advance

Hi, my Move will not group with Beam. The two products had been successfully grouped for more than a month.Move will group with Connect and Play1. Beam will also group with Connect/Play.Move was the latest addition to the system. Have reset and re-added.Both move and beam on Wifi, the same network connection for the whole system.any suggestions appreciated, thanks 

When listening music via Bluetooth from my Roam, there is about half a second pause roughly every 7 minutes. It is quite annoying. Anyone else facing the same kind of issue or knows if there is a way to fix it?My combo, what I am using is Roam + Samsung S7 phone + Spotify.The issue comes only when connecting via Bluetooth. The same phone + Spotify + any other playback device works just ok. I have no troubles to connect via Bluetooth and connection is stable.

 I’ve been trying to install my Sonos roam speaker since Christmas. My Sonos system is ethernet connected and consists of  7 speakers including a Sonos move. I have a TPLink AC 1750 router.  The Sonos Roam Is does not connect to WiFi and is not visible Bluetooth. I have read through the documentation, i have tried resetting the speaker multiple times. I have tried connecting via Bluetooth with multiple devices. Nothing has worked.i am now at dead stop with the following characteristics: I am stuck at the flashing green light, i.e. ready for set up.I do not hear a chime when I power off any ideas.

When pressing and holding pause to pass audio from the Roam to other Sonos speakers on my network the audio transfers but only plays for a few seconds before cutting out. This has been happening for a couple of months now. Does anyone have any ideas about the cause of this? Thanks in advance guys.

Was given a Roam for Xmas but it seems to have an issue. Battery saver works well however when either voice assistant is activated it needs to be rebooted to power on after being asleep. Have to hold down the power button for around 12 secs. Take the voice assistant off and it powers on with one press, even after being off all night. Tried with Alexa and Google - same result. This isn’t normal right?

My Roam has been been essentially a paperweight since day 1. Out of the 4 months I’ve had it I’ve gotten about 3 hours of consistent play out of it. It doesn’t respond to anything. It will play for 30 seconds and then stop playing although the Sonos app or streaming service still show its playing. It doesn’t react to any buttons you press. It doesn’t power on or off consistently. It’s utterly frustrating. I spent an hour-plus with Support and they essentially told me it’s my router although none of this is related to that and my Play:1s work fine. I sent a billion logs and am told I can’t get a refurbished one since some lights light up so it’s not dead. I’d be fine just sending it back to Sonos for the sake of science. Donating my Roam for future good as it’s worthless to me and just causes frustration. Glad I used an upgrade discount for this….ugh. Essentially the same things this forum member said: 

Dear SonosI am using 2 Roam in stereo pair (left & right) and 1 Move in the middle for watching movies on my MacBook Pro.Unfortunately this setup is only available on WiFi and is having a 2sec sync delay when watching movies, streaming, Youtube, Netflix, etc.To fix this issue I use the Bluetooth connection from mbp to Roam and the sync is always perfect.No more sync delay!Problem is my 2 Roam cannot stereo pair (left & right) but only group when on Bluetooth.An update for Bluetooth pairing and grouping on Roam and Move would also be great to consider for outdoor, travel, vacation, work, etc. as they are meant to be used as well outside of a WiFi network, they Shouldn’t they Move and Roam around like they’re name suggest?Unfortunately only 1 speaker at a time can be used on a location out of WiFi network where Bluetooth is the only option available. The Big question a lot of Sonos fans would like to have an answer for : Are you going to update Move and Roam to make them stereo p

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. So basically the orange LED is flashing slowly, i tried to read thru the manual and it said the product is in too hot environment (?), my room temperature is approx. 23°C. Also the speaker is now unresponsive and wont turn on or off, nor is showing in my Sonos app anymore. Any tips for solving this?  Edit: I tried to plug it into a charger but that did not help either, its completely bricked. Kinda disappointed, i was only able to use it for total of 45 minutes yesterday…Money well spent💸💸

Hi folks,  I recently purchased a pair of Sonos Fives for my living room, and a Move for the rest of the house. I’m very happy with them. I have a question regarding WiFi extenders - no doubt similar to others that have been asked, but I guess everyone’s use case is slightly different.  I have a downstairs gym where WiFi is patchy. If I have the Move upstairs (i.e. where connection is easy) and play something then take it downstairs, it can still remain connected to the WiFi network, but it’s patchy and often drops out. It seems harder to play something from scratch downstairs. I also have a treadmill down there which requires WiFi. This seems to work a little better, but again sometimes it’s glitchy.  I’m looking for a solution which would extend WiFi connection down there reliably. Hopefully this would work for both devices - i.e. I’m not sure a Boost would do anything for my treadmill! Browsing some previous forum conversations it seems this is not completely simple.  Suggestions mo

Hey there,I’m unable to pair the Roam via Bluetooth with my iPhone or iPad. When I try to follow the directions online, I only received a flashing green light and the device doesn’t show up on my phone or tablet in my Bluetooth preferences. I tried a factory reset which may have actually screwed me because I’ve read that I first need to set up the Roam when on a wifi network. I’m currently away from home which means I can’t sign into or alter my Sonos account. Am I missing something? Can’t I simply use the roam as a Bluetooth speaker (like other Bluetooth speakers) without having to log into my Sonos app? Any help appreciated!

Is it possible to use a Trueplay device (a Roam for example) to configure your wider system, rather than use an iPhone?Reason I ask is I no longer have an iPhone after I left my last job, and I use personally use Android.  So I no longer have a mobile phone that works with Trueplay.  (my wife still has an ancient iPhone, so can use that if I really need to).  But I do have a trueplay speaker - the Roam - in the kitchen.Anyway to use the mic from the Roam to configure my Living Room set up? 

I recently purchased a Roam and would like to return the unit back to the retail store. Before doing so, I would like to remove it from my set up. I saw a support article about resetting it which I followed and reset the unit successfully I think its blinking green), However, is there a way to remove it from my Sonos app on my iPhone? My understanding is that the until will not be removed from my account until someone else purchases and registers the unit. But I want to see if there is any way to remove it from my app. Also, reading the instructions from the support page (https://support.sonos.com/s/article/1096?language=en_US), it claims that the steps will “delete registration information, content saved to My Sonos, and music services from a Sonos product.” But if this is the case, why am I still seeing the unit in my app as well as my account? Please advise. K

I turned off bluetooth on my phone, which was the first device I connected Move to. I then connected via bluetooth to the Peloton bike. The connection worked immediately but within seconds Move disconnects every time. 

I replaced my 1st Roam as it kept dropping off the network and it wouldn’t respond to the App. The new one keeps dropping off the network as well. I have 6 other Sonos speakers around the house that are ‘always on’ and ready to go but I’m being told to reboot the Roam (every day). Very frustrating.  When I turn it off it says its ‘off line’ but when on it doesn’t appear on the App. Is this a design fault ? 

I bought a Sonos roam last spring. It has never worked properly.  The battery would die quickly and it would always cut in and out.  The red light just stays on in the front and then when I take off charger the light goes away but nothing happens anymore.  

HiI’ve noticed something quirky about the Sonos Roam. When I pair the Sonos Roam to a Nintendo Switch via bluetooth at home (in range of my home WiFi). The Roam refuses to prioritise the bluetooth audio signal over the WiFi. It eventually does swap over after 10mins or so.  However when I do the same test with the Sonos Roam and an iPhone, it works fine instantly.  I can’t seem to find any setting in the Sonos app to choose the audio source for the Roam either. Also when I pair the Nintendo Switch to other bluetooth devices (earphones/headphones), the audio connection works fine (so I don’t think this is an issue with the Nintendo Switch itself).Has anyone else experienced this? Is there a fix for this?

I noticed this morning the battery was low on the Roam (amber status light), so placed it on the Sonos charging base. Just noticed the base itself has a flashing red light on front. Does anyone know what this means please?

Hello,Just bought a wireless charger for the Sonos Roam and it isn't long enough to reach the plug socket in the place I wish to put it. Is it possible to use an adaptor? Or will this impair the function? If it is possible are there any recommended ones or will the basic type they sell on Amazon suffice? Thanks in advance  Matthew 

I recently switched from using a Move for my external laptop speaker to a Roam to save space on my desktop.The Move always connected seamlessly and automatically with my laptop as the default audio regardless of whether the laptop had gone to sleep or was shut down and restarted. As long as the Move was on and in Bluetooth mode, it connected automatically.On the other hand, the Roam disconnects every time the laptop goes into standby, so I have to manually re-connect through the Windows 10 settings interface several times a day.I haven’t found settings I can tweak to fix the issue either in Windows or the Roam….I’d appreciate any thoughts on solutions to get the Roam to connect automatically via bluetooth as the default speaker just as the Move would. Thanks!

Is there something wrong with my Roam? I fully turn my Roam off after use (hold button in for 5 seconds until extended sound plays). However when I then went to use it, the battery had drained significantly and needed to be charged before use. So, I decided to run a test: 4 weeks ago I fully turned Roam off. 2 weeks later turned it on and battery at 100% - great. 2 weeks later battery now at just 95%??is this normal?