Struggling with Roam Setup - Previously Working

Question

Afternoon all.Bought a Roam on pre order ages back. It arrived in good time, was installed and worked a treat. A week later I lost it! Long story. Yesterday it turned up …. another long story.It no longer shows in my S2 app or environment. So I thought, lets add it again. But no joy.Just to add, I bought a Sonos wireless charger base for it, charged it and that seems be working well.But I cannot get it to show the green light. If I remember well, if I get to that point, the app should see it?I can get it to flash blue. I can get it to show white light. But I’m missing something in re-adding it to my environment.Appreciate any advice or procedure or link that can get me up and listening again.Many thanks in advance

Ken_Griffiths · Accepted Answer

The factory reset process for all Sonos products, including the Roam,is outlined in this link:Factory resetting a Sonos product

attacama40 · Answer

Once the device shows a flashing green status light, then open the S2 Sonos App and add it back to your current system via the ‘pop-up’, or by going to ‘Settings/System/Add Product’

Many thanks Ken …. worked a treat. Appreciate you taking the time.

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