problems with Roam ‘hand-off’

I believe you maybe holding the multi-functional Play/Pause button for too long, so that it either is trying to ‘group’ or ‘swap’ the audio - see the Roam’s tutorial in the Sonos App about the Play/Pause button operation. Also see the below links:

SoundSwap:

https://support.sonos.com/s/article/4990

Grouping:

https://support.sonos.com/s/article/4830

Hi Ken

Yes I am trying to swap the audio. The receiving speaker takes the audio but then drops it after a couple of seconds.

Ah I see - sorry for my misunderstanding🙏… what speaker(s) are you attempting to swap the audio to?

Sonos ones also Sonos Beam. Same problem with both.

Note the following information with SoundSwap…

• TV, AirPlay, and Bluetooth audio cannot be swapped. Also both the Roam and other Sonos speaker must be on the network subnet.
• Audio cannot be swapped with Play:1, Play:3, Play:5 (Gen 1), Port, Connect, or Connect:Amp.
• You can swap audio with Amp if it’s connected to Sonos Architectural speakers.

So perhaps try playing audio from one of the streaming music services on your Roam via the Sonos App and try again to see if it will swap. It’s a case of bringing the Roam near your One or Beam and pressing the play/pause button until you hear the ‘chirp’ sound, then let go the button.

Trying to swap Spotify Connect from Roam to Beam so should work 🤔

Maybe try the Swap by starting the playback from the Spotify service in the Sonos App - I’m not certain ‘connect’ audio, started via the Spotify App, will swap.. but it should certainly work when starting playback from the Spotify service in the App (it may need to be paid subscription too, possibly🤔?)

I’ll go check the paid subscription part as I have the Spotify free service here and can test that. I’ll post back on that.

Ah the free Spotify ‘free’ service does work/swap from the Sonos App - I’ve just tested that here and it works okay. Let me try their ‘connect’ service next. One moment..