Portable speakers

I have a rather big Sonos system with 3 Roams, 2 Move, 1 port, 2 One, 3 IKEA’s, 3 Boosts (big house) and 1 amp. It works very well apart from 1 Roam refusing to update after the new app came out. All the other units updated fine.The Roam in question keeps giving me the error 30 no matter what I do. I have talked to support - they could not solve it. Anyone here with an idea?Longshot: Is it possible to go to a friend’s ‘Sonos house’ and try an update there - and then return to my house with the Roam and re-connect it… or will it take a factory reset leaving me with the error 30 again…? Can I reconnect a Roam somehow without the factory reset?  

The balance on my Sonos Move App no longer works, it worked great up until today June 16th, 2024.How can I fix this? I’ve tried resetting and that didn’t work.

My Roam will no longer connect to WiFi. I have tried adding it as a new speaker in the app. The unit is detected and goes through the adding process until you reach the add to WiFi section. I receive a message that is unable to be added to WiFi. I have re enterd the WiFi password and tried a different network. I have split my network to 2.4ghz and 5ghz. I have also tried resetting the roam and router. The problem began after splitting the network. All my other Sonos devices are working fine on the new network. 

So following the awful update I now cannot update my roam.  No problem with WiFi but error code 1.000   

Recently purchased a Beam 2. There is a terrible humm/hiss that is constantly in the background. When you pause the music, it continues to humm / hiss for about 1 second and then you hear a click and the humm stops.This is using via the app and via bluetoothIt is very noticeable and actually hard to now use the speaker..  Anyone else have this issue?

I got my Roam today and wanted to try to stream the TV singal from the Beam to the Roam. But everytime i try to group the Roam with the Beam i got a message like this “Not able to connect, try again later” (to be accurate its german and says: “Eine Verbindung ist leider nicht möglich.Bitte versuche es später erneut.”)Also pressing the playbutton doesn’t help.I tried it very short(1 beep), bit longer( 2 beeps), and even thrid beep. but nothing happens. The roam appears normaly in the app, so its connected to my system. If i try to use it with spotify it works fine as single device but i am not able to use it at the same time with the  beam or any of my 5 SL One Deivces.  What i already have tried:Restarted Network(Router)Restarted all Devices (Beam, Roam, SL one’s)Restarted Phone.Set wifi to only use a single Channel.Nothing worked out. Please help. 

I can’t see the blue or white indicator light during the day either outside or inside. The Move 1 was excellent in this regard. In the dark they are quite visible.Does anyone else have the same issue? I ask in case my indicator lights are faulty. Dave

I own a Move 2 but I'm finding the fullness of the bass lacking compared to my Sony SRS X55.Is it better to buy another Move 2 or a sub to give me a fuller sound? You can probably tell that I'm not expert on the technology around this, I just like my music.Thanks all 🎶

Hi all, I have 2 sonos move, through sonos app I have made stereo pair, but when I have Bluetooth on only one speaker is playing,  Please advice how can I play through Bluetooth on both speakers  Regards 

For some apps (Netflix, Disney plus, YouTube, etc) on my iPhone or iPad my Sonos roam when connected will play 2 seconds and then go quiet or not even play at all. What can I do to fix this? 

I’m considering buying a Move 2. Can I easily switch it between my two houses which both have Sonos S2 systems? Thanks.

Please help me rename a newly added Move to my system. Important to know that I can rename any other speaker 

I currently have the playerbar and sub outside under my deck area by the pool. I would like to extend music out to the other side of the pool with a wireless outdoor speaker. Is the Move 2 the right choice? Will it sync on the app and play simultaneously? What if my Wifi doesn’t reach that far or is weak?

My speaker is all of a sudden muffled. It was dropped about a year ago. Idk if this would cause damage? Or being in heated room 

I have a strange issue with Bluetooth connectivity between my new MOVE 2 and one of my IPhones. Everything works fine with my IPhone 13 ProMax running IOS 17.5.1 but my IPhone 7 running IOS 15.8.2 cannot seem to “find” the MOVE 2 – it doesn’t appear in the list of Bluetooth devices. Any ideas / suggestions very welcome - thanks !!

Hello,Since the last update of the app for iOS, you now have to go through 4 levels in the settings to find the battery percentage and therefore know when to remove the device from charging. Whereas before, it was simply visible upon opening the app. Are you looking to complicate our lives with this update or simplify it as your message claims? Thank you for taking this complaint into consideration.SincerelyMalik

Hi all I have recently purchased a Roam 2 but finding that switching from BT to Wifi is near impossible.I tried to just swith off BT the connect via WiFi - didn't work. Powered down the roam and tried to connect - didn't work. Powered down roam and force closed the, (new) app and eventually I could connect. This, in my experience is no where near the seamless switch over I would expect. Does anyone have any hints/tips for a less clunky experience?

Since new app unable to connect to roam

The Roam 2 speaker came with a charging cable that I plugged into the speaker. The other end must be plugged into a power source. I do not have any outlets that the cable fits. I cannot charge the speaker. What do I do? 

I just received a Sonos Move. I went through setup. I checked my router app and the Move is connected with a strong signal. But is not showing up in the Sonos app.

When considering the ideal Sonos speaker for office use, particularly in creating a conducive work environment, the comparison between the Sonos Roam 1 and Sonos Roam 2 becomes crucial. Both models offer premium audio quality and portability, but they may differ in features and suitability for office settings.Given the emphasis on productivity and ambiance, which Sonos Roam model, whether it's the first iteration or the upgraded version, provides superior functionality and convenience for office tasks? How do their respective sound profiles and connectivity options contribute to creating an optimal workspace atmosphere, especially when hosting virtual meetings or background music for focused work?Moreover, considering the importance of maintaining a visually appealing office space, how do these speakers complement the aesthetics of trendy office decor elements like expensive balloon garlands? Do any specific design features or color options align better with such decor choices, ensurin

I am getting stuck when setting up the move 2 at the point where it says press the flashing button. The light flashes but the button highlighted on sonos app which is the pause button does action anything?

Hi, sorry if this has been covered before, but my question: Bought a new Roam 2 as I understood it should integrate with my existing Sonos system of 12 plus Play 1s,1x Beam 2 and 1 x Sub. It doesnt! When eventually you get past path of adding it and registering it, all seems well. However, play something on it thru home wifi (all goes well initially) and it then has a mind of its own, unable to adjust sound in app (volume bar disappears in the “apply” screen, music added now saying nothing there) unresponsive controls on app, cant turn it off, pause etc only plays what you added earlier and can now no longer see the Roam info in the app (ie battery percentage etc no longer in view). This process of trying to play it then also stops it being able to connect to Bluetooth without yet another faffing reset of R2! Got latest version, reset app, reset Roam to factory settings, rebooted router, added R2 again to system. Repeat process all over again and it bricks itself yet again. What a mess

Just loaded the new app.  Speakers and Port work but Roam SL cannot connect. “Unable to connect.  Try again later”. The roam shows up and I connect and Apply, but that’s all folks. No connection.

Tried setting up brand new move, does all the set up then all I get is not connected, shows on my router as device, anyone managed to get it to work