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JeffMaynard
Contributor II
June 7, 2024
Question

Starting an online warranty return in UK

Given the very lengthy waits for telephone or chat support I would loin to submit a warranty return claim online; this is possible according to Sonos web site but I cannot find the location of the necessary form.

Hopefully someone reading this can provide the URL to initiate an online warranty claim?

Thanks 

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1 reply

Gabriel Z
Gabriel Z
Enthusiast II
June 17, 2024

Hey @JeffMaynard,

Thank you for your post and sorry for the late reply here. As you can tell we are also a little behind schedule here too 😅

Really appreciate your perseverance in this matter as I can see you managed to get through eventually and got your return started. Indeed can warranty returns only be started through a live agent. Returns for Money Back Guarantee for purchases made on sonos.com are the only return service that can be started on the website.

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