Get help with your Sonos Roam, and Sonos Move
- 942 Topics
- 5,517 Replies
Hi, all. I have a Sonos Move. I have trouble playing via the Spotify app. I can generally get it to play via Spotify now, but I have to go through a very awkward process: after I try and fail to play through Spotify once, I have to hold the power button on the speaker for about 10 seconds (speaker won't turn off otherwise after trying to play music from Spotify) then I can use speaker as normal using Spotify. Can you tell me how I can avoid having to do this painful process every time I want to use my speaker? Thanks
I have several Sonos devices including two Sonos Move. I’ve had them for a while, and lately they have started acting wierd. Both Sonos Move (and only the Sonos Moves) suddently stops playing the music and starts with an buzzing sound. To fix this I need to start and stop the music, and then its ok for some time and then this repeats for some times.I looks like this happens in the beginning of turing on the music, and after stop/start a couple of times it works for a longer period.I have tried changing wifi channels, and ensure to only have one wifi network avalible.I have a mesh network and uses th 5Ghz net.
I’ve had two MOVE speakers less than a week and every day I’m constantly having to either delete or restore the settings so that I can get a connection to work. I’ve done the online chat and from what questions I’m given by the robot, they would have me believe that it’s not a SONOS problem but mine. My speakers are less than 20 feet from a wifi router. My phone which I use with the speakers is less than 2 feet from the speakers. This is going on EVERY DAY that I want to use them. I mean we’re talking $800 for a system that is total crap.
I have 2 Sono Move speakers. One in the kitchen and one in my room. In the last few days I have noticed that in the Airplay menu on my iPhone / iPad only one would show up and rarely both. Both speakers however show up to be connected in the Sonos app. I would have to shut the missing speaker down (long press the power button) and turn it back on to have it showing on Airplay. I’ve not changed anything with my home internet network. Anyone has the same problem?
I bought my Sonos Roam couple of months ago I connect everything with my Wi-Fi and my phone two weeks ago I bought new phone I Connect my phone to Sonos App of course but I forgot to connect to Sonos Roam to my new phonenow I’m vacationing in Bahamas and I cannot connect my Sonos Roam via Bluetooth help
I have recreated this closed topic as I have exactly the same issue as was so clearly described by other users.Audible intermittently stops after playing for a few minutes. “Alexa resume” restarts it usually a minute or two before it stopped. Alexa work fine otherwise and audible on other devices works fine. Its just the combination of Audible and Alexa on my Roam that has the problem.Definitely not WiFi issueSonos - Please investigate this which is clearly a bug of some sort
Whenever certain devices are powered up (like our computers), the move connects to that device even though it is playing music from another device (like our mobile phone). I would like my computer not to automatically connect when I boot up but I can’t find anywhere how to do that. The only option I have found is to remove it, which is not what I want to do.
sonos roam connected via bluetooth but not playing music - music still comes out of my phone/computer
just bought roam..i did the setup downloaded the app and connected to my phone via BT however even though it shows connected on my phone (apple 12pro) and PC (macbook air) I don’t hear the sound from the Sonos Roam but i hear it from the phone and the PC as if it were not connected..Also I still don’t understand how wifi connectivity works if there is a tutorial i would appreciate it..
On holiday with my Sonos Roam initially paired with my iPad, then my wife wanted to use so I forgot the device and she paired. On reversal, I have lost all Bluetooth connection and cannot pair. Roam shows only flashing white, green or red light but no blue. I want to reset but it seems can only be done through original network - but we are in out hotel and so cannot connect. It asks if I want to reset via another I.e. hotel network but this doesn’t seem possible. Is there a way to pair the Bluetooth connection without going through initial setup via the home network? This is the second time in three months this has happened and means I will have to stop taking the Roam on holiday if I keep experiencing this level of drop out.
I just got a second Roam, I added it to the app etc and all seemed well, I then set the two up as a stereo pair but after this the new one no longer shows in the App but the first one doesn show itself as part of a stereo pair. If I switch the new one off the app lists “Unamed room” as going offline and if I switch it back on then that line disappears.I have tried factory resetting both units and restarting the app all more than once , I just cannot get it to appear ( except when switched off )
I got the Roam yesterday, and was able to get it to work and I added other devices when I linked them to Roam. But now the other devices will no longer work on their own. When I click on the “play” icon, it immediately goes back to the square - stop - icon. Tried the computer, my iPad, nothing works without having the Roam as the primary device. Any suggestions would be much appreciated.
I have two Play:1 and one Sonos Move. The move is requiring an update, but I’m getting an Error Code 30 every time I try. I’ve tried unplugging the router (and all other WAPs), then powering down the Sonos Move, then rebooting the router, and turning the Move back on - and that still has not worked. Any other tips?
Hi there…I have several Sonos speakers. One (Sonos Arc) of them is wired to my router.Issue: My Sonos Move was not visible - so I went ahead and got it connected from my iPhone. Now it plays - BUT the Move is NOT visible from my PC (Mac).Any suggestions please 🙏
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