Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,183 Topics
  • 6,720 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1183 Topics

R
RomainGeorgesContributor I
asked in Portable speakers

Roam

The battery of my Roam when not in used, drop dead after one day, is it normal

4
Airgetlam
1 month ago
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PeapodContributor I
posted in Portable speakers

Sonos Roam Orange Light

I have 2 sonos Roam speakers. One of which will not connect. I have not used this one for several months. All I get when placed on charger is the orange light but this goes out for after a couple of minutes then nothing. I’ve tried a different charger same thing. 

71
E
20 days ago
M
Maxg16Contributor I
asked in Portable speakers

Sonos Roam

To Sonos .. I have to say that your product is the biggest pain in the a$$ to get going .. With todays tech .. Can’t we just get it so I turn it on and connect to Bluetooth like other speaker products  .. a bit frustrated !! Great sound .. crappy integration 

1
G
1 year ago
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Jp9518Contributor I
asked in Portable speakers

Sonos Move will not connect or reset

My Sonos Move will not connect.  I have performed all the instructions for connecting and resetting.  When power is first turned on, a white blinks.

1
Jamie A
1 year ago
R
RDOlsonContributor I
asked in Portable speakers

Line-in Support on the Move

Does the Move usb-c input support line-in?

1
G
1 year ago
H
HyckContributor I
asked in Portable speakers

Sonos Roam draines battery in 10 min

My roam is draining the batterie in 5-10 min, no matter for how long time I charge it or what charger.2 years old it started to behave like this the other day. 

10
Schlumpf
2 months ago
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Erik FriisContributor I
asked in Portable speakers

SONOS Roam - lossless audio - airplay - iPhone as hotspot

Hi,When I am on the road, I want listen to Apple Music's lossless tracks on my Roam.Bluetooth does not support lossless music so I plan to use Airplay.The problem is that Airplay needs a wifi network which is a hassle to set up when I am on the road.Is there a way to use the iPhone tethering function? Thank you. 

10
P
1 year ago
SarahN
SarahNHeadliner I
posted in Portable speakers

Updated nice feature in the S2 App

Hi AllJust wanted to post that I have found a new feature in the App which could well have been there for a while now.I am gifting a Roam SL to my daughter in a couple of weeks time, which as on my system. I re-set it today and boxed it up ready to take to her. Of course then it showed in the App as powered off. I was then able to go into the settings for the speaker, and actually hide the device from my system in the App which is a new(ish) feature I believe. This is a nice touch as now it shows as gone from my set up.I know this is a fairly new change as a year or so back, I had to return a Roam which had a fault and had to wait 72 hours before it would disappear from my system in the App (back then, this was normal behaviour).  

1
Mr. T
1 year ago
M
markhingstonContributor I
posted in Portable speakers

sonos move connection to boost

HiI have a new Move, when I set it up it has connected to my home Wi-Fi not Sonos through boost. How can I change this? RegardsMark

5
M
1 year ago
W
WineröContributor I
asked in Portable speakers

Sonos Move losing and regaining contact

Lately, I have been experiencing increasing issues with my Sonos Move. I have a pair of Sonos 5 set up in my living room and a Sonos Move in my kitchen. While the Sonos 5 works perfectly, my Move has been intermittently losing and regaining contact, resulting in the music being interrupted or going completely silent. At times, it also produces a crackling sound. I have attempted to resolve the issue by rebooting it, but it has not helped. Additionally, the wifi connectivity appears to be functioning normally, and there is nothing nearby the Move that could be causing the problem. I am unsure of what to do next.

1
Airgetlam
1 year ago
F
FrankleviContributor I
asked in Portable speakers

Sonos Roam do not start.

I some problems to start the speaker. I plug it and I have a small red light at the bottom and it seems like the devise don’t charge, I use different way to charge it but I have a 10W plug with de usb C cable of the Roam.  Do you have any recommandation how I can know if it's the battery or the starting button the problem? Thanks

3
Airgetlam
1 year ago
L
lscott28782Contributor I
asked in Portable speakers

Spotify Premium won't play on my Roams

I’m using Google Assistant, and keep getting message, “Spotify Premium isn’t currently available. Try again later.”  I’ve tried uninstalling Spotify from the Sonos app; reinstalling; reauthorizing.  Even resetting the Roam and starting over from scratch.Spotify works fine from the Sonos app on my iPhone, and I can cast it to the Roams.  It just won’t work with Google Assistant for some reason.

3
Corry P
1 year ago
S
SENDOContributor I
posted in Portable speakers

power on tone required

This is a wish for the Sonos Roam.there is a tone for power off.It would be good if there was a different tone for power on.

1
Corry P
1 year ago
H
Hat45Contributor I
asked in Portable speakers

I can not turn it on!

Sonos MOVE When the speaker is switched off, the microphone LED on top lights up white and after that the speaker cannot be switched on.I tried a factory reset, but it didn't respond to that either!What could be wrong?

1
Ken_Griffiths
1 year ago
A
AliTContributor I
asked in Portable speakers

Problems Updating Roam

I’ve been unable to install an update on my Roam. Keep getting error 30 which has 2 suggestions. First - move it closer to the router. Tried that, got the same error. 2nd plug in Ethernet cable. Can’t do that on a roam. Any other ideas please?

3
Airgetlam
1 year ago
T
tedrecordContributor I
asked in Portable speakers

Roam Red Light Unable to connect

I have a ROAM and was set up in a small work room. I moved it to another room and then unable to connect to sonos system. When I pressed to start it has a red light so I’m kinda stuck. Looked up help but nothing popped up that was helpful. Any ideasThanks

1
Corry P
1 year ago
B
benjamincgContributor I
asked in Portable speakers

Sonos Roam - won’t power on

I have 2 Sonos Roam for use in both my home system and while traveling. I’m now on vacation and brought both Roam’s with me - in the home system they were working no problem. But now in my vacation location they refuse to power on. They’ve been charged overnight, during which time an orange LED appears at the base of the Roam. However that’s it. I’ve tried powering on normally, doing a hard reset etc but nothing seems to work. They’re both completely dead. The only function they seem to have is the orange LED when charging.  Basically extremely frustrated and hoping I can find some answers here! 

4
M
11 months ago
B
Bruce4079Contributor I
asked in Portable speakers

pair move with ray

Can I pair a move with a Ray? 

2
B
1 year ago
J
Jim WilkeAvid Contributor I
posted in Portable speakers

Does your Sonos system ever ... just work?

I have 2 Play 5s and 3 Play 1s scattered around a 4,000 sf ranch house. Fills the place with sound … when it works. I don’t use it often, typically Saturday or Sunday mornings like now.It is never as simple as just open the app, start the music. Always some update that has to run. (Why can’t they schedule those to run in the background? I don’t know.) Then the system has to find the units. Hey, not on the right network...Why not? Not sure. I have 2 routers, both with 2.4 and 5 G but the units seem to switch around and attach themselves elsewhere or just drop off. Can you hold the button down? Sure, no problem, let me just get the ladder because 2 of them are way up on top of cabinets. Can you restart the router? Why, that’s no problem, I LOVE to do that stuff. Will it work today? I don’t know. Couldn’t get it running over my phone and now the update is running in the background on my PC, been downloading for 20 minutes. This is great.  

6
Stanley_4
1 year ago
B
BlueRidgeMikeContributor I
asked in Portable speakers

Move Portable speaker stuck in Blue Tooth per the Sonos app but speaker light is white but won't play

Speaker ash been working fine and came into shop and one speaker would not work. We have done everything SONOS app recommends. App shows speaker in Blue Tooth mode but we have pressed the button on speaker and top light is white but will not connect to play and SONOS will not recognize WIFI for the speaker. I have 2 Move speakers and the other one is fine.We have reset and turned of the router multiple times,  turned the speaker off for a period and powered back up, we have changed the speaker form Blue Tooth to WIFI and back a few times. The white light and sound come on but the Sonos App still shows the speaker is bluetooth and will not play. Moderator edit: Combined posts

2
B
1 year ago
D
DezzContributor I
posted in Portable speakers

Rome net work issue

How come you cannot use multiple networks on your Sonos Rome every time I bring it home I have to set the network for Wi-Fi

2
D
1 year ago
S
SomecoolkidContributor I
asked in Portable speakers

pls help me with setup

I can't get my move to connect to wifi or Bluetooth any more  

1
Jamie A
1 year ago
M
MollieAContributor I
asked in Portable speakers

trouble getting my Sonos Move to stay connected

I have been trying to get my Sonos Move to connect to my app or the internet for a few days now. It will connect to one or the other, but not to both. I have restarted it, trouble shooted, anything the troubleshooting part of the Sonos website told me to do. Eventually it tells me “connected, you may not see it on the system, you can fix that in the app” and it makes me start all over again. 

1
Airgetlam
1 year ago
P
premjijContributor I
asked in Portable speakers

Sonos Roam Crackling sound

Recently my Sonos Roam has a crackling sound. When using the Tune In Radio, it is at the start of turning it on. After being on the phone with Sonos Customer Support and trying different items, it seems to happen more on Sonos Radio and other radio stations. It does not occur with Amazon music but does with Apple Airplay. 

4
Airgetlam
4 months ago
O
ObjColumnistContributor I
asked in Portable speakers

Stop Sonos Roam Battery Light Periodical Pulses While Charging?

Hi, I have disabled the Status Light on my Sonos Roam to prevent it lighting up my bedroom at night, but leaving the Roam on the Wireless Charger, the Battery Light regularly comes on briefly as if I have just placed it on the charger. Despite the Battery Light only being on for brief amount of time it is disturbing in the middle of the night. I’m guessing this is because the Sonos is allowing its battery percentage to drop down to 99%, then start charging again back up to 100%, but surely this should be factored in. What can I do to stop this happening?

1
buzz
1 year ago
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