Sonos Move will not connect or reset

  • 14 March 2023
  • 1 reply

My Sonos Move will not connect.  I have performed all the instructions for connecting and resetting.  When power is first turned on, a white blinks.


Best answer by Jamie A 16 March 2023, 13:15

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Hi @Jp9518, welcome to the Sonos Community!

The two different meanings for the flashing with LED on Sonos speakers would be that the device is booting up or the device is connecting to your network. You can see this on our LED light status support article.

Usually I would say the flashing white LED leans towards the network side where it isn’t connecting, but it’s possible this could be a boot failure. If the LED never changes from blinking white, and a Factory Reset doesn’t help, then I’d suggest reaching out to our support team for further assistance on this issue.

I hope this helps!