I some problems to start the speaker.
I plug it and I have a small red light at the bottom and it seems like the devise don’t charge, I use different way to charge it but I have a 10W plug with de usb C cable of the Roam.
Do you have any recommandation how I can know if it's the battery or the starting button the problem?
Best answer by Ken_GriffithsView original
If the red light stays displayed, it’s likely not charging - If it’s your own USB power ‘brick’, check that it is a PD certified charger with a power-output between 5v x 2A —> 3A (10w to 15w).
I am aware of that. I use an IPad brick and it’s not working.
I think the product are broken. Sonos replace it!
What are the power specifications on that ‘iPad brick’?