I’ve been unable to install an update on my Roam. Keep getting error 30 which has 2 suggestions. First - move it closer to the router. Tried that, got the same error. 2nd plug in Ethernet cable. Can’t do that on a roam. Any other ideas please?
Best answer by GuitarSuperstarView original
Try rebooting the Roam by following these steps:
Also reboot your router and phone. If this doesn’t work, delete and reinstall the Sonos app.
Thanks for the reply. I’ve tried rebooting everything but it still hasn’t worked. Can I ask another stupid question please? If I uninstall the app, will I have to set all my speakers up again or will the data still be there when I reinstall it? I’m on an iPhone if that makes any difference. Don’t want to lose my other speakers by uninstalling it when I don’t have time to do a full set up. Many thanks
All data is stored at the speaker level, and not on the controller device itself, so you’d be safe tips uninstall the app, then install it again. Just be certain, when prompted, to ‘join existing system’. If you set up a new system, you’ll erase the data.