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Get help with your Sonos Roam, and Sonos Move

  • 1,625 Topics
  • 8,039 Replies
ratty
ratty
answered this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
answered this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
answered this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1625 Topics
M
Martos79Contributor I
posted in Portable speakers
conecta dos sonos move al mismo tiempo

Tengo dos sonos move y las quiero contestar al mismo tiepo Moderator Edit - Google Translate:I have two sonos moves and I want to answer them at the same time

1
Jamie A
6 months ago
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Steve MichaelsonContributor I
asked in Portable speakers
solar panel charging ?

Has anyone found a solar panel that will successfully charge a Roam? 

7
S
6 months ago
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JulianraviContributor I
posted in Portable speakers
Unable to play connect:amp and sonos move2

I’m so disappointed.I had my somos connect amp, and sonos play1, and just bought the sonos move 2 hoping to listen all of them at the same time but I can’t.so … be aware…. Because if you buy a sonos move 2 for example, then in 2 or 3 years sonos release a new update and you won’t be able to use your sonos move 2 with the new update and you will have to buy a new product? What a shame…I just want to use my “old” sonos devices with my new sonos move 2 simultaneously….I hope I can returned it right away….

5
J
5 months ago
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VickersContributor I
asked in Portable speakers
bluetooth connection

My Sonos roam will not connect to Bluetooth. We have tried my phone and my friends. The roam does have battery and I even plugged in too just to be sure. Why won’t it connect? 

1
Mr. T
6 months ago
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kam.ratajczakContributor I
asked in Portable speakers
Move keeps disconnecting

Hello everybody out there,My Sonos Move keeps disconnecting from the group and disappearing from my system after some time of not being used. I must restart it to find it available in the app and connect it again. It is wi-fi connected and always on the charger.I am sure some of you may have experienced the same, but I could not find anything that could solve my individual case from the solutions I have read. Looking forward to hearing your ideas. Thanks!

5
B
4 months ago
BOL74
BOL74Avid Contributor I
asked in Portable speakers
Move charger

Greetings Forum-users👋 For the one’s that “are familliar” with me and my Sonos…i have now placed two Roam in my bathroom. I have been using them at grannys place but then i bought a couple of Ikea Symfonisk Lamp’s. Anyway….I have not been able to find a good spot for the Roam’s in the bathroom. I have placed them in a small window. They are set-up as stereopair just as an info. But(oh no,here he goes again😆😆😆) i’m not comfy with the sound(performance). Not that i’m suppose to creating a discoteque in my shower i think it’s a little doll. It might be that i should try move the Roam’s closer to the glass-corner where the shower is. For that i need some wall-mounts,and i’m pretty sure i’m not getting around the issue that i need to drill a whole in the wall for this mount to be. The Roam’s IS going to be ON the charger allways. Not gonna place them on this mount only when i’m in the shower.Then i start thinking: Why not try two Move’s(gen2) in stead. Buy two orginal Hooks and screw th

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BOL74
5 months ago
A
ant99Contributor I
asked in Portable speakers
Cant connect to new Wifi My Sonos Move

Hello, I changed my WIFI setting, and now I m not able to register Sonos Move in Wifi. While using the Sonos APP, I pass the stage of Audio-Pin, then  Sonos Move’s  Led, goes blinking White and Green, and is asked to press the infinite Button.But that press is never recognized by the App, and the led keeps blinking white and green. Is my infinite button not working? what can I do? br

4
Corry P
6 months ago
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Chantal23Contributor I
asked in Portable speakers
impossible de réinitialiser Move 2 / unable to reset Move 2

J’essaie de réinitialiser mon speaker Move 2: j’éteins le speaker, je le rallume, j’appuie sur Bluetooth et la lumière blanche clignote mais ne change pas au rouge… Elle continue de clignoter blanche. Pourquoi ča ne fonctionne pas? Est-ce que j’ai manqué une étape?  Moderator edit:Google Translate- I'm trying to reset my Move 2 speaker: I turn the speaker off, turn it back on, press Bluetooth and the white light flashes but doesn't change to red... It keeps flashing white. Why doesn't it work? Did I miss a step?

1
Corry P
6 months ago
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McBizzle1Contributor I
asked in Portable speakers
Roam fully charged blinking orange

New ROAM speaker fully charged on SONOS charging pad and the bottom light continues to blink orange slowly (stops when I remove from charging base). I don’t remember the Previous Roam speaker I had doing this…is this an “issue” or just an indication of being on the charging base?

1
Jamie A
7 months ago
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Pedro123Contributor I
asked in Portable speakers
sonos move 2 charging issues

Brand new Sonos move 2 won’t charge regardless any type of power input. I tried resetting it and the battery remains at 13%. Is this a common hardware or software defect of the move 2 or did I get a dud?

1
AjTrek1
7 months ago
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SwolfeContributor I
posted in Portable speakers
roam white noise

Sonos making a hissing noise when playing sounds 

1
Airgetlam
7 months ago
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Dekka789Contributor I
asked in Portable speakers
Can i play hi res music on Sonos move?

Can i play hi res music on Sonos move? Can i connect an ipad or iphone using the usb c connection?Moderator edit: edited for readability.

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N
7 months ago
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CujoJonesContributor I
asked in Portable speakers
Move 2 Charging issues

I bought a new Move 2, unboxed it, plugged in the charging base to a surge protector (known working outlet), placed the Move 2 on the charging base, and couldn’t turn it on. No lights appeared.I contacted Sonos Technical Support. I tried plugging the charging base directly into an electical outlet but still no lights. I then connected my own USB-C to USB-C charging cable directly into the Move 2, using the supplied USB-C power adapter, and voila, a light came on. I was then able to turn the Move 2 on and add it my Sonos System. Sonos is sending me a “new” charging base to replace the out of box failure.At 26% charged (from Sonos App), I moved the Move 2 to where I planned to use and charge it regularly, but plugged into a surge protector. The following morning I checked the Sonos App and the Move 2 was at 9% charged. I unplugged from the surge protector and plugged directly into an electrical outlet. The Sonos App displayed the Move 2 charged at 69%.What crazy power requirement does th

12
G
4 months ago
E
economosContributor I
posted in Portable speakers
Need to remove Sonos Advertisement at start up

Why do I have to listen to “Sonos” advertisement when I start my Move.  I have already paid for the product and object to having to listen to “Sonos Ad’s” when I turn on my Move.  How do I disable this?

1
Airgetlam
7 months ago
C
cabaneContributor I
posted in Portable speakers
Sonos Move - Alexa not initiating playback

hello thanks for accepted me in the group. my question is problem when bring my sonos move to my sugar shack and wen i bring it back home if i ask alexa to play a game work great but if i command to play a radio station exemple play the no shoe radio sonos will respond and that is going to no shoe radio but nothing work. thanks  

3
Jamie A
7 months ago
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Srags1122Contributor I
asked in Portable speakers
Sonos Roam

I have recently purchased two Roams to replace two aging UE Megaboom speakers.  The Roams are great while on my WiFi but I didn’t know that you cannot pair two roams to Bluetooth.  My ten year old Megabooms would allow “daisy chain” pairing so you could play them in stereo on Bluetooth.  I was shocked that this is not available on the Sonos.  Please let me know if there is a work around.

5
S
7 months ago
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KloakContributor I
asked in Portable speakers
Sonos move: dead?

My Sonos move was purchased new in the Summer of 2022.  It has worked until about 2 weeks ago when the battery light (lower light behind the grill of the speaker) starting flashing orange.  The Move is 99% docked on the charging station, so I thought the power may have been an issue.  I tried a different outlet, but no change.  I tried a direct line C cable, but no change. I read information that perhaps the battery may be dying (or dead) so I ordered a new one from Sonos.  I installed the new battery (good documentation on the packaging, by the way.  Simple install) but no change. I’ve tried the “hold power button down for 30 seconds while off the dock”, “hold the (infinity symbol) button down while the Move is off the charger then while holding it down install on charger” to “reboot”, but no luck.  Whether I’m using the new battery or old battery, the Move is dead.  I’m not getting any response no matter what buttons I push or for short or long periods of pressing.  At this point, I

1
Schlumpf
7 months ago
C
ck-torontoContributor I
posted in Portable speakers
Sonos Move & Its Charging Base Melted at Contact Point

Hi there,My Sonos Move and its charging base have melted at the contact point between the unit and the charging base. As a result, I’m no longer able to charge and use my Move. Seems like a few occurences of this issue have recently been reported on the same contact point (the right one at the back of the unit)… I’ll be contacting their Support Team shortly but I still wanted to share this with the community for visibility.

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C
6 months ago
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BrightonCContributor I
asked in Portable speakers
Sonos Move & Alexa

Sonos Move will play when I ask my Echo Dot to play music on that speaker, however when I ask my Echo Dot to play music in the “downstairs” group the Move is in, all the other speakers will play, but the Move does not.

4
B
7 months ago
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Brewski118Contributor I
asked in Portable speakers
Sonos Move 2 Microphone Issues

New Sonos Move 2 unboxed, managed to add to system no problem, however several settings toggles will not toggle in app. Key one being auto-true play, but also the power saving mode. Also seem to have an issue installing any voice services. Have not encountered this issue before on any products. Have tried factory reset of the Move 2 (Via the Off / On + bluetooth power cycle), and have checked the microphone switch is turned to on. App & system firmware updated to latest version, have tried both iPhone + iPad apps. 

2
B
7 months ago
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Rob.TContributor I
asked in Portable speakers
move Bluetooth with sub

We have a samsung the frame TV in the kitchen and the speakers are really poor for the size of the room, we currently have a one under the TV we use for radio ETC. I sometimes use a Bluetooth speaker connected to the TV to get a better sound, and this got me thinking about a move.  Does anyone know if you can connect a sub/other speakers to the move, when it is being used as the primary source of audio ie when being used as a bluetooth speaker ? 

1
Airgetlam
7 months ago
R
RickstarContributor I
posted in Portable speakers
sonos roam

Hi there,I've traveled on holiday bringing my Sonos roam for music in my hotel room. When I left home the Sonos worked without fault. Now in Bali I have the green flashing light? All I want to do it connect via Bluetooth but can't do that either. How do I reconnect? I've tired the app and it asked for me to create any account? I have an account. Any idea?

5
Ken_Griffiths
7 months ago
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WhistlerEnthusiast II
asked in Portable speakers
Wake up Roam at specific time

I just got a Roam mostly for use in the bathroom. I also have an automation system (homey) that can control my Sonos speakers. Unfortunately that doesn’t work when the roam is in Sleep mode. It would be great if you could set a time at which the roam Automatically wakes up. That way I could make sure I have some nice music playing when i get in the shower. 

4
G
4 months ago
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photowalker123Contributor I
asked in Portable speakers
MOVE not connecting

My sonos move is not connecting when im trying to broadcast music to it. Ive registered it multiple times in the sonos app and its not working. 

4
P
7 months ago
J
jscottmcdonaldContributor I
asked in Portable speakers
Sonos One and Roam 2

I am looking at purchasing the new Roam 2.  Can I pair my Older Sonos 1 with the new Roam 2?

7
iisdking
4 months ago
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