Originally, after working for a couple years, suddenly my Roam couldn’t connect to any stations. If I grouped it with other players, it worked fine. Ungrouped and it can’t connect on its own. So, I rebooted it (turned off by pressing power button for 5 seconds removed from charger). That didn’t work. So I figured I’d remove it and add the device back in. I did a Reset to factory settings. Then as I added the Roam back to my system, it made it thru all the steps (WiFi included) except the final one of Linking device to my account. That’s where it fails now, every time. When I login to Sonos.com, I see the Roam device (by serial number) in the list of my devices. I now wonder if there’s a bug where it can’t link to my account because it’s already there. Frustrating. Anyone else been thru this?
Best answer by Ken_Griffiths
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