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Contributor I
February 17, 2023

Sonos Beam Not Connecting To App

Sonos app failed to connect to any components my Sonos System (Two Beams - Gen 2  & 1 Move).

Followed diagnostic instructions to turn off all 3 speakers, but one of the Beams did not re-connect.  One Beam successfully connected, as did the Move.

Best Buy - Geek Squad is returning tomorrow morning to troubleshoot this latest connection failure.

I’m beginning to think that this Sonos purchase was a very bad idea.  I cannot trust it to work properly, it has been unstable and not dependable.

 

Every time I open the app, I’m fearful something else will go wrong.

 

Not a very healthy way to live!

 

 

 

 

 

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2 replies

Ken_Griffiths
February 17, 2023

Duplicate thread - see this link:

 

Corry P
Sonos Staff
February 17, 2023

Closing thread 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein