Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,188 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4622 Topics

H
HH7111Contributor I
asked in Home theater

Voice coming from left Sonos SL instead of Arc

My setup is an Arc, Sub Gen 3, and 2 Sonos SL for surround sound connected through HDMI Arc to Sony A80J. When playing a movie or watching anything with surround audio on, the main “voice” comes from one of the SL speakers instead of the Arc. As if that back-left speaker is the center… I’ve tried everything. Factory reset and reconnected all products. Upgraded HDMI cables. Trueplay. Everything. And every time the same thing happens.Help would be much appreciated!

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Airgetlam
1 year ago
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GeorgeB22Contributor I
asked in Home theater

Trueplay not working after adding Mini Sub. not sure if sub even working

I set up home theater in Bedroom with a Beam 2 and Play 1’s for surrounds. It worked fine and I used Trueplay with no problem.I recently bought a mini sub auto add to the mix. When I tried to use the Trueplay with the mini sub added I would get an error message saying it cannot locate a speaker and to try again. It couldn’t identify which speaker but I assumed it was the mini sub since that was the last added speaker before problem.I’ve been on the phone three times today for over three hours with Sonos and they basically keep telling me the same thing over and over… Which is basically unplug, reset, try again etc. They also had me call Verizon to force a change to less crowded channel. I was on the phone with Verizon FiOS for an hour but changing of channel had no effect. Trueplay still same error message. I personally think there is something wrong with the mini sub as I can’t even tell if any base is coming out of it no matter what I play. Any suggestions appreciated but Sonos techn

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buzz
1 year ago
K
kdth_jhspk69Avid Contributor I
asked in Home theater

Difference between Eq Bass and Sub level settings

Hi,I have a new setup with a Beam Gen 2 + Sub Mini + 2 Ones. I've made trueplay calibration but I have a doubt with some settings. I feel that the Beam calibration is very flat, for example when you watch a TV program like news, sports, etc. Sounds very flat and tiny. So I'm thinking of increasing the bass but no the subwoofer bass, because on the films is very good. Which is the difference between the equalizer bass slider and the Sub level slider? I've tried to increase the eq bass level (to increase the mediums) and affects also to the Sub Mini sound increasing the bass. Those settings affects to different frequencies? Thanks!

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buzz
1 year ago
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Handyman22Contributor I
asked in Home theater

Samsung - 55” Class Q80B QLED 4K Smart Tizen TV with SONOS Beam and 2 SONOS One units

I apologize if this has been asked, I could not find anything.I have a Samsung Q80B television.  My son bought us a SONOS Beam and 2 SONOS One speakers.  The intent was to use the SONOS Ones as 2 personal speakers to allow my wife and I to adjust the One volume to aid in hearing some things we have trouble picking up with just TV speaker or soundbar.From what I have read, this is not really the intent.  We tried having them as surround, but that did not work.  We tried them as a group, that did not work.  We now have them grouped with the Beam, which seems to work, but we encounter the lip synch issue I have read about.  I have 2 other issues that are more annoying.  First, the audio tends to “skip”.  More specifically, the audio will be playing and then just go blank for a split second, just long enough to be noticeable. Second, the One speaker disconnects from the group.  The beam will still be connected to the TV, but the Ones will not.  The light on the top is white, and if I press

2
H
1 year ago
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Futur3s3lfContributor I
asked in Home theater

Soundbar and sky q

Associated Product: 192.168.0.10---------------------------------Beam: LoungeSerial Number: *****************Sonos OS: S2Version: 14.20.1 (build 70436090)Hardware Version: 1.23.1.10-2.2Series ID: A100IP Address: 192.168.0.10Audio In:WM: 1 Music is skipping from iTunes on my MacBook using sky Q router  Moderator edit: removed serial number

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Corry P
1 year ago
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Whiteside46Contributor I
asked in Home theater

Audio Delay PS5 and Ray

Hi all,1 was wondering if someone could offer me some advice.I've recently purchased a ray for my gaming room, and I'm seeing some noticeable audio lag. I am about to fit 2Sonos Ones as rear surrounds and would like to get all my settings correct first.PS5 is connected to TV via 8k HDMI Cable, tv ray is connected to TV Optical Output.TV is a Samsung UE55RU7470UXXU.I've played around with the TV audio delay setting which effects HDMI-ARC, which I know the ray doesn't use, and SPDIF. I've also played with the audio delay sync within the Sonos App. I'm still not able to find a solution.My settings are as follows:PS5 Settings: Audio output - Output Device: HDMI Device (Sound Bar) Audio output - HDMI device type: Sound BarAudio output - Audio Format: DolbyTV Settings: Sound Output: Optical Sound Mode: Game Digital Audio Format: Dolby Digital Digital Output AudioDelay: 100Sonos app is showing Dolby Digital 5.1 on the Ray.Any advice would be appreciated. Thanks in advance.

3
controlav
1 year ago
C
christopherson209Contributor I
asked in Home theater

Samsung TV keeps disconnecting from Arc

Hello,Samsung TV and Arc are not connecting.  My previous TV was a Vizio.  As well as the Vizio, the connection issue occurred.  The audio would come back as soon as I unplugged the HDMI and/or Arc.  The Samsung does not have that problem.There is no longer an option for Home receiver Audio output on the TV.Additionally, I use a Nvidia Shield to view my content.Is this a problem with the cable, TV, or Arc?The HDMI has been replaced, but the problem persists. 

1
G
1 year ago
RaultTN
RaultTNProminent Collaborator I
asked in Home theater

ARC intermittent connection loss possibly with Atmos only

Hi all. So far I think this is isolated to Atmos content however randomly while watching Prime Video or Disney content outputting Atmos (through fire stick 4K) I will lose signal (Beam gen 2 and two one sl’s as surround). When it happens I lose sound, the screen flashes and my tv’s LG logo appears for a second before going back to Disney or prime (whatever I’m watching).   I can push play and everything works again, but almost seems like something with the HDMI arc input is being “lost” for a split second.  Or maybe it’s the signal loss for a split second?  I’ve changed HDMI cords and powered down both the tv and Beam to try and reset but no luck. Randomly happens, sometimes 5 minutes in and other times maybe 15 in. Any ideas?fyi I recently changed to using SonosNet (beam hardwired Ethernet) as opposed to all wireless is this possibly an issue that anyone knows about?Setup as follows:Moderator edit: Removed picture with serial numbers

100
Ken_Griffiths
1 year ago
S
sandman512Avid Contributor I
asked in Home theater

Lip Sync Issues with TCL TV and Sonos Beam(Gen. 1). Details within.

So, have a TCL Model#55S546 and I am streaming via a 4k Fire Stick. This is hooked up via an EARC to a Beam(Gen 1). There is a lip sync issue that is extremely noticeable. Any advice? On the sound setting on the TV, it's set to AUTO. Any advice is appreciated. Thank you!

3
G
1 year ago
benmitchell
benmitchellAvid Contributor I
asked in Home theater

best sound system for home theatre?

I am building a home theatre and am wondering what the best Sonos speaker would be when using my Apple TV?  Any suggestions?

3
Airgetlam
1 year ago
S
stan_leeContributor I
posted in Home theater

Is this a solution for being able to easily switch back to TV speakers from Beam ?

Upto now I've been toggling CEC (viera link) on and off to switch between Beam and TV speakers as a work around. Would adding an HDMI switch into the connection with an empty port work ? ie switch to the empty port when not wanting to use Beam, or would the TV just send the signal to the empty port anyway ?

4
J
1 year ago
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NothisispatryckContributor I
asked in Home theater

not getting dolby atmos

Setup: Arc, 2 One SL, sub (gen 3), LG TV Oled65cx, PlayStation 5 I have my PS5 as my go to media source (as well as video games) and it's connected to my tv with an eArc hmdi cable. I then have the exact same cable running from the eArc port on my tv to the Arc. Whenever I watch something (like Dune on disc) I cannot get Dolby Atmos sound. Sonos app tells me I have Multichannel PCM 5.1.Dolby Atmos is enabled on Tv, Digital Sound Out is set to Pass Through, and eArc in enabled. On my PlayStation I have my audio output set to HDMI Device, HDMI type as Av Amplifier, 7.1 channels and Dolby set as a priority    

1
Ken_Griffiths
1 year ago
K
KnuttevContributor I
asked in Home theater

Problems with Beam Gen2

Hi   I Bought a Beam which was so problematic so Sonos gave me a new one 😃The new one is falling out when I'm using it as a speaker streaming radio.It is impossible to get it back in any other way than take out the power cord.Anything I can do?       

5
K
1 year ago
K
KayleedContributor I
asked in Home theater

how to setup my sonos ray playbar

Good day I need assistance on how to connect my sonos ray soundbar I have downloaded the app but it still does not want to connect I'm using wifi and I'm also not coming to get the soundbar ligh green so I have no idea how this work can anybody please help.

2
Airgetlam
1 year ago
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WickContributor I
asked in Home theater

How much volume can Sonos Arc/Sub handle?

Hi,My Xbox has a tendency to play at a much louder volume than my television when there is no headset attached.  Last night, the headset disconnected and the sound played through my Sonos Arc/Sub/One(s) instead - briefly - but it was pretty loud.  It was only a second or two but since I don’t typically blast the speakers, I’m mildly concerned that this could potentially damage the speakers.  Of note, they are working properly and there’s no evidence anything actually happened.  I really would like to know how the speakers are designed and if that 2-3 second volume blast could do anything troublesome. The actual volume was probably 30% max (30) but it was loud.   Can someone enlighten me? Like, how would I know if one of the eleven internal Arc speakers wasn’t working?  Thanks!

1
Airgetlam
1 year ago
R
rugmygenieContributor I
asked in Home theater

Sonos Play 5 Gen 2 in surround (2 units) to connect to tv samsung soundbar

Is this possible?I have:An older Samsung LCD TV UN55F7060Samsung Soundbar with wireless sub2 units of Play 5 Gen 2Any way to have the Play 5s to pair to the tv and watch movies with it? Maybe use the Plays as 2 rear speakers?Thanks for your help.

2
R
1 year ago
R
RavineContributor I
asked in Home theater

Sonos Beam audio reconnect

Every morning my Sonos Beam audio does not turn on.  The devices are connected but the audio is not on.  

2
R
1 year ago
J
JC1111Contributor I
asked in Home theater

Cant connect Sub gen 3 to Beam

I bought a beam in 2020 and have just bought the sub gen3 and 2 x One SL speakers to get sound surround. I can’t connect the sun or speakers to the beam? Can anyone help please? 

1
Mr. T
1 year ago
A
alonr29Contributor II
asked in Home theater

Sonos Five

have Sonos Saroud systemArc+ one SL (2)+ sub.Can I also add Sonos fiveThx 

1
Airgetlam
1 year ago
J
Jbarrios60Contributor I
asked in Home theater

adding a Connect:Amp to power surrounds

I just got the arc and sub gen 3 And picked up a Connect:Amp gen 2 to power rear in ceiling surrounds.In app set up calls for connecting both arc and amp to router via ether net wire.Is this a permanent set up or temp for them to join together?That's my ?Thanks in advance.Jbarrios60  Moderator edit: Corrected “Amp” to “Connect:Amp” as it’s an important difference for this question.

2
J
1 year ago
A
akolContributor I
asked in Home theater

Sonos system

I have in ceiling sonos speakers connected to AMP which is wired and arc sl +sub on wifi. The sonos S2 app says I have to connect the arc via ethernet cable. Unfortunately, I cannot run an ethernet cable to the arc. How do I have the surround working without arc connected via cable?

7
buzz
1 year ago
B
BobberooniContributor I
asked in Home theater

Using Virgin Media remote with Sonos Ray

I've just bought a Hisense TV and a Sonos Ray soundbar, and they sound lovely together. But like many others I've hit a problem controlling the volume with a remote.I think the TV remote is a no-go, because it is RF not IR. But I also have an ancient Virginmedia remote that controls my V6 box, and I feel that ought to work. But so far, no luck.When I go through the TV remote setup on the Sonos app it asks me to hit the volume key three times. When I do, a light flashes three times on the Ray, so it's definitely received some kind of signal. But it produces the messageWe didn't detect a signal from your TV remote. Point it directly at your Ray when you press the button.I also have a remote for my DVD player and that got further in the setup. But it doesn't have a mute button, so I got stuck at that point.Any suggestions, or am I stuck with the app and the buttons on the Ray? 

5
B
1 year ago
TnL
TnLTrending Lyricist I
asked in Home theater

Can I use a third party sub in a surround setup - with a Bar / Beam?

The title kind of says most of it. I have a Beam and two Play1 surrounds.  I would like to add a sub to the configuration.  I have a couple of Amp devices that can drive the sub.  I have a third-party sub.Can I configure the amp as a sub driver in the configuration? Thanks!

4
jgatie
1 year ago
M
MorwenContributor I
asked in Home theater

Trueplay not working on iphone 14?

Hey!I recently bought an amp, sub and two fives.The amp is also connected to a pair of Dali Fazon F5 speakers.I cant get the trueplay to show in the s2 app at all, I guess it doesnt work for the amp connected to the non-sonos speakers but I thought it would work with the sub and two fives? They are added to the system as surround.I have iOS 16.2 and Sonos s2 14.20

3
M
1 year ago
T
TorkilContributor I
posted in Home theater

Beam emitting sound at volume level 0

HiI’ve recently got a Google TV stick and connected it to my Sony TV. I’m using a Beam for sound. With the new stick we often experience problems controlling the sound. The Google TV is controlling the volume through the TV, and the on screen volume display is moving at is should, but at volume level 0 there is still sound coming from the beam. If I look in the Sonos app the Google TV is controlling the volume just at is should, the app is also showing the volume at 0 when this happens. This only happens when the devices start up efter being turned off, e.g. in the morning or when we come home from work. Any suggestions? Mvh.Torkil 

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T
1 year ago
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