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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,097 Topics
  • 31,076 Replies
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Jagielak
started this topic

Era 300 wall mount - Advice

Hello everyone. I need advice on the positioning of the era 300 , as they are mounted now they are an eye sore and don't like the angle of t...
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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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6097 Topics
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PoelyContributor I
asked in Home theater
speakers

Where isspeech enhancement on Beam gen 2?

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jgatie
10 months ago
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JPK1Contributor I
posted in Home theater
Sonos Beam connection to Samsung Frame TV

I can’t get audio to play from my Samsung Frame TV to my Sonos Beam (Gen 2).  My connection is HDMI from the TV to the Beam. Do I need to connect to from the TV to the One Connect Box instead?  (P.S. I tried looking for answers on here and I don’t think this has been covered, but apologies if I missed it.)

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J
10 months ago
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rcr2kContributor I
posted in Home theater
Beam 2 with LG C2 ARCConnection Issue

Hi All.Recently purchased the Beam 2 to go with my LG C2. The sound bar is great but was a hassle to setup.At first the two devices couldn’t establish an ARC connection. Which I found a fix was to power everything down, remove all the HDMI connections, power back up and start the TV Setup process through the Sonos app, which in turn solved the issue.However the connection issue seems to be happening again randomly, so I have to do the above process all over again which can become tedious.Wanted to check if anyone else is experiencing the same issue and if they have a fix for it.Thanks in advance.

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Ken_Griffiths
10 months ago
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Ace360Contributor I
posted in Home theater
Era 300: Pulsing sound effect playback in Surround

Im currently building my home theater sys with Sony Bravia 65 A80L  Sonos Arc, Sub Gen 3, SL 100 and just added 2 Era 300. All of my devices are hardwired except for the Era 300 due to the placement, Wall mounted 8 feet from the floor. Once i got everything firing fine, switched to surround then the  stuttering  (pulsing )  sound coming from the 300s every 5 seconds, otherwise zero sound issues outside of Surround. After several hours of troubleshooting, power cycles, tweaking settings in the app and factory reset, all to no avail so then i started restoring the 300s back into my system but  accidently left the ethernet cable attached to the speakers. The setup process recognized the hardwire connection and also gave the option to connect for Wi-Fi. I proceeded with the hardwire connection and that solved the stuttering  sound issue. I guess the system does not like having it’s devices split between wireless and hard wire connections. BTW, there might be an issue with the software indi

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Schlumpf
10 months ago
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msiau49Contributor I
asked in Home theater
Complaint and Disappoint With Sonos

Sonos, I have a lot of Sonos products and just added a Sonos Arc, two Era 100’s and the mini sub. I am very effecient at setting up Sonos and have never had problems until the purchase of the above named products. I have spent over 20 hours trying to get my system up and running. This includes approximately 6 hours of my own time and 3 different (2 chats and 1 phone call) with Sonos to try and get it fixed. This has been a huge PIA! I have a Playbar in the Family room, got it connected and now I’ve tried for the last frickin’ hour to get the Era 100’s connected to the Family Room and it sets up another room! Family Room 2!!! So, I reset both of them and it sets up a Family Room 3!!!I feel like doing what people have done with their Tesla’s and set them on fire! I finally get the Arc working (with a chat) but no TV sound. We determine it’s a setting with Sony - boom, he’s gone. Well Sonos, I see a lot of people have Sony TVs and have had problems so maybe you can figure out the common f

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M
10 months ago
3
32ssrContributor I
posted in Home theater
automatic One switing

Hi there.If I install my Sonos Ones on the celing for surround will they automatically come on with the TV then turn off when streaming music only ?I don't want my guests having to turn the Ones on for TV then off for music  as they won't have the app on their phones

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N
10 months ago
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PeterJayContributor I
asked in Home theater
sync new direct tv Gemini air remote to sonos beam

I am unable to sync the new Direct tv stream Gemini AIr remote to my Sonos Beam to control volume when playing music. I spent an hour on the phone with Sonos tech support and the guy told me this new remote is not  compatible [which makes no sense]. He tried everything to help but could not get it to work.My Samsung remote works fine but I don’t actually use it.Can anyone help?? 

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Ken_Griffiths
10 months ago
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zacjdContributor I
asked in Home theater
Tv with in-ceiling speakers

New to Sonos.  We are redoing our kitchen/living room and I’m adding 4 in-ceiling speakers with the amp.  My question is if I want the speakers to work with the tv, what’s the best way to do it?  Can I run an hdmi cord from the amp to the tv or do I need a soundbar to accomplish this?  Thanks for the help!

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jgatie
10 months ago
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FailbetterContributor I
asked in Home theater
Beam Gen 2 has to be restarted every time we want sound from brand new SamsungTV.

Beam Gen 2 has to be restarted every time we want sound from our brand new Samsung TV. Will not appear in list of sound sources on TV. Connection is via HDMI eARC. If we power off Beam and restart it does appear. Why? Why? Why?

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Schlumpf
10 months ago
R
rogers2010Avid Contributor I
asked in Home theater
sonos arc samsung tv and one source - arc port shuts off

sonos engineering. i have been installing your stuff for 8 yearsi started installing sonos arcs when they first releasedi mainly connect them to samsung as they WERE the most behaved. the last 6 months. i am more and morerunning in to this scenario:sonos arc connected to a samsung Q90C and onesource( like directv or a hdmi switch connected to several sources. arc sets up fine when its the only source plugged inas soon as the other media source (s) is connected sonos arc drops - no sound.tv goes to tv speakersa year a ago i didn’t see this issue at all.  now i am running into it more often. reading the thread. apprentlyit happening to many. i understand the issue has to do with CEC. but why now?  as i didnt see this before.maybe the cec specs for on the tvs have changed?wonder if anyone in engineering is following and asking if there is any serious effort underway to resolve.having to add a cec-less adaptor to every source plugged into the tv or having to use optical, is am alternative,

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Zeek78
10 months ago
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SnoraksContributor I
asked in Home theater
Sonos Arc not pairing with TCL remote

I have a new  TCL 65MQLED80 2023  and Sonos Arc. I was able to connect the Arc to the TV using the HDMI arc port. However, I am not able to pair the remote. It is a IR remote. I have tried to add it using the Sonos app, but I get the message that no signal from remote control is found. How can I pair the remote control?  

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S
10 months ago
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ravicContributor I
asked in Home theater
Maximum amount of speakers supported in a surround sound setup for Home Theater

How many speakers can a Sonos Arc setup support? I currently own the Sonos Premium Immersive Set with Arc. This comes with the Arc, two era 100s, and the subwoofer. However, I plan on upgrading the rear era 100 satellites to era 300s eventually. I also may want to add another subwoofer.How many speakers does the Sonos system support? Do I have to "replace" the era 100 satellites? Will they work along side the Era 300s, a Sonos Arc, and 2 sub woofers?

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buzz
10 months ago
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MathewsoloContributor I
asked in Home theater
ARC sound cutting out

Sound cutting out for a split second.  ARC w/amp, sub and surrounds.   New 80 inch Samsung.  Unplugging the Arc and plugging back in fixed it for about a week and then it’s back.  Don’t want to keep doing that. Any updates form Sonos? Or fixes?   

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M
10 months ago