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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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7217 Topics
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ledzep1Headliner I
asked in Home theater
Speech enhancement on arc ultra problem

HiI’m flicking between low, medium and high on the arc ultra as well as off and I’m struggling to tell any difference.I’m happy with the dialogue with it off but to me speech enhancement doesn’t seem to be working when I enable it.I haven’t yet tuned my arc ultra via true play, unsure if that’s the reason.Anyone else find speech enhancement not making any difference to the dialogue? 

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GoodlaughContributor I
posted in Home theater
Sound Surround Help

Hi,  I recently purchased a Sonos Arc Ultra, a Sonos sub-mini, and two Sonos Era 300 speakers. Although I purchased them together, I had to wait for the Eras to be delivered. I set up the Arc with the sub during that time, and it all sounded fantastic. I was really looking forward to the Eras arriving so I could set it all up as a Dolby Atmos sound surround system, obviously all in the same room. I have followed as many guides as possible regarding setting it up. I realize that I must be watching films and music that support Dolby Atmos, I stream music from Spotify and Amazon Music, as I was looking forward to listening to music with this complete music system. I listen to music all day, so it is important for me.  Here's what I don't understand and need help. When playing music from Sonos radio it comes out of all the speakers front and back. However, when I play through Spotify or Amazon Music I can barely hear a thing from the rear speakers.  And when watching a football game last n

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RoninDevilAvid Contributor I
posted in Home theater
WiFi connectivity

Hi, I am just trying to understand how the WiFi setup works when sonos is on home theatre mode. I have an Arc, sub gen 3 and 2 era 300s.When first set up the were all showing as separate speakers on my WiFi network. Now that I have set up the home theatre the Eras are showing as offline, I assumed as the Arc is doing the connection to the router. The sub is still showing up as a separate speaker on the WiFi hub, even though it is part of the home theatre. Is this normal?Strange thing is that the eras, when they were separate showed as connected by ethernet even though they were not.The Arc is showing up as on 2.4ghz band but the sub is showing as 6ghz (even though I thought 6 was not in the spec).I am just wondering if this is all as it should be. It seems strange that the sub is still separate.

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Blair0324Contributor I
posted in Home theater
my Playbar won’t connect with Sonos app. I successfully connected three speakers. Now the app

Playbar won’t connect to my Sonos App. My wifi crashed. I was able to reconnect with the speakers and the sub but I can’t get the Playbar to recognize the app. 

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j5centContributor I
posted in Home theater
Era 300 surround audio coming out of height driver

So I just ran some tests on my Ultra, gen3 subs, era 300 (surrounds) system. I’m getting what’s supposed to be rear surround audio out of the height driver on the Era 300s. I am getting height audio out of the height driver but I’m also getting rear surround audio out of it too. I used an Atmos Test app on my Apple TV 4K.  Anyone else seeing (hearing) this as well when 300s are being used as surround speakers?  Has Sonos addressed this anywhere?

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Marek123Contributor I
posted in Home theater
Sonos arc ultra - losing sound

Sonos arc ultra - losing soundHello, I replaced an old playbar that never failed with a Sonos Arc Ultra.My new current settings:Sonos arc ultra TV sony xf9005Apple TV 4K first generationConnection Sonos arc to tv - hdmi ARC, Apple TV to Sony TV - hdmi cecUnfortunately, this is the beginning of my problems.As I change the channel there are no sound. Then I change the channel again and the sound comes back. When I pause what I’m watching  it loses sounds when I resume. Sometimes help me pause and play again and sometimes i must restart movie. I have reset the system, unplugged, changing hdmi cable, update firmware etc... (all recommended things by sonos chatbot)I contacted sonos support with chat and they told me that the problem is known and caused by the last update and that it should be fixed but they don't know when.I am very disappointed, I wanted to enjoy the new equipment and not wait for an update that will come who knows when.

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GoodlaughContributor I
posted in Home theater
Help with setting up

Hi,  I recently purchased a Sonos Arc Ultra, a Sonos sub-mini, and two Sonos Era 300 speakers. Although I purchased them together , I had to wait for the Eras to be delivered. During that time, I set up the Arc with the sub, and it all sounded fantastic. I was really looking forward to the Eras arriving so I could set it all up as a Dolby Atmos sound surround system, obviously all in the same room. I have followed as many guides as I could regarding setting it all up. I realize that I must be watching films and music that support Dolby Atmos, I stream music from Spotify and Amazon Music, as I was looking forward to listening to music with this complete music system. I listen to music all day so it is an important aspect for me.  On Amazon Music, while listening to an album being streamed in Dolby Atmos I can hear music some sound from the Eras, but very faintly. The same when playing a Blue Ray video in Dolby Atmos. I would like to hear far more from them. As for setup, I used the Sono

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Elly EvansContributor I
asked in Home theater
Sonos expertise

How easy is it to find someone locally who has enough Sonos experience to get the best sound performance from my Sonos equipment ?

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SpinwoodContributor I
asked in Home theater
Optical connection to Playbar

Quick background. Watch movies maybe once a month if that. Cut the cable long ago. Had Amazon Fire Stick connected to Sharp HDTV using playbar, mini-sub and play:1’s for rear sound as home theater setup. Had worked flawlessly for 10 years. Fire Stick started acting up and lost TV audio thru playbar around same time at some point earlier this year.  Assumed it was issue with Fire Stick. Finally purchased new Apple TV and was excited to set up but that quickly evaporated once I realized I was still not getting any audio from tv to playbar. Since the only physical connection is via optical cable I purchased a new one just in case. No matter what rabbit hole I went down I cannot get the Sonos app to recognize my optical cable. No settings on the tv have changed and if they had its a simple switch from fixed (internal speakers) to variable sound (external). This has consumed me for 2 weeks now and I’m at the point of giving up hope  I plan to call support to see if they can help but am not

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1sidkTrending Lyricist I
asked in Home theater
Sonos Arc Connection Issues on Sonosnet – Help Needed!

Hi everyone,I’ve been facing a frustrating issue with my Sonos Arc and am hoping for some advice.Here’s my setup:Multiple Sonos speakers at home, all connected via Sonosnet (Beam in the Master Bedroom, which is hardwired to my Orbi RBK760 router). My home theater system consists of a Sonos Arc, Sub 3, and 2 Sonos Ones as rears. All other speakers in the house, including the Sub and Ones in the home theater, connect and work fine – except for the Sonos Arc, which frequently drops connection.The problem:The Arc regularly loses connection, even though the Sub and Ones (located right next to the Arc) have no issues. When the Arc is disconnected, it often blinks white, and after restarting, it might alternate between white and red before (sometimes) reconnecting after multiple attempts. The nearest Sonos speaker to the home theater is about 8m away, if that matters.Things I’ve tried:Restarting the Arc (results are inconsistent). Ensuring the Sonosnet setup is working (since other speakers a

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SteevkContributor I
posted in Home theater
sub not recognized

I moved from Texas to Florida and now I am setting everything back up. My ARC connected fine but sub not even detected.

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QuattrokeenContributor I
posted in Home theater
cinema room

Hi we are making a cinema room and was wondering if this set up will work 1 Sonos arc under the tv on a media wall2 sub on the floor in front 3 x2 wall architecture speakers in the wall at the back at ear level on the side walls and the amp, also does it work together having a Sonos amp and the rest of the speakers being connected to the tv  ? we have the speaker cables ready where the wall speakers need to go is this easy to set up in the app as one room and link ? 

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karzikContributor I
asked in Home theater
Line-in adapter and Sonos Ray

Hello, I have:2x Era 1001x Sub Mini1x Rayand two inputApple TV (BT) and Sonos Line-in adapter for a gramophone If I have a group Ray + 2x Era + Sub mini then the Line-in adapter  is not active If I have a group 2x Era + Sub mini then the Line-in adapter is ok, but he doesn't play Ray, because he is not in that group. For AppleTV, the output works in two groups and Apple TV works ok. Is there any way to have sound on Ray, when inputting from Line-in adapter? If I replace Ray with Beam, will it work? Thx

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kenshinescaContributor I
asked in Home theater
Era 100 surrounds app settings?

So what I’m wondering is in the app when you have a the Era 100’s setup as surrounds for the Arc or Arc Ultra do you get settings to adjust surround and rear surround channels? Are they seen as just surrounds or surround and rear surrounds as well.On the Era 300’s I know you can adjust surround, rear surround and height channel volume.

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Jefferson5Contributor I
posted in Home theater
Arc Ultra no surround

I’ve had a Playbar for a number of years but with the arrival of Arc Ultra decided the time was right to upgrade for a surround experience, I have a sub and plan to add 2 Era 100s later.I have a brand new LG G4 and connected the Arc via HDMI eARC expecting some great things. I have now tested with several movies, all listed as Dolby Atmos, in Disney and Apple. When watching, the Sonos app confirms they are passing Dolby Atmos.However, I hear absolutely no sense of surround, no left, right, above or rear sound. The whole experience is little different to my Playbar. I understand it wont be the same as when I add dedicated rears, but I expected something at least. Even scenes where it is obvious there should be something, like a drone flying overhead - absolutely nothing. Just one big sound from front.I have used trueplay (advanced on apple phone) to tune it and it is perfectly situated below and in front of TV with nothing to block it.Overall, hugely disappointed and considering returni

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MagnysContributor I
asked in Home theater
Home Theater Speaker Layouts

I own an arc, a gen 4 sub, a pair of one sl’s and just bought a pair of era 300’s. How should I setup the speakers in a home theater room? Thanks.

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cuseman03Contributor I
posted in Home theater
how can i fill this front satellite sound void in my sonos setup

Hi…so I’ll start by saying I have a lot of Sonos and I like them, I don’t love them.  This will be relevant as you read. Up front I have an arc with an original sub and in the back I have 2 era 300s. I love the eras but the arc on its own is lacking. It’s lacking that immersive filling sound up front.  Directly in front it’s good but at an angle I can tell. I tried connecting my original play 1s as a test to see if adding them would help close the gap and from my assessment they do almost nothing in this setup. Sonos doesn’t have a lot surround options so my only real Sonos specific option would be the era 100s. However, many people on forums say the sound difference between that and the play 1 is minimally noticeable. over the summer I bought Bowers outdoor speakers and with it a Sonos amp. The bowers speakers are phenomenal. Heads and shoulders above Sonos.  Once I realized how good BW is that’s why I say I like Sonos I don’t love them.  I’m already in to Sonos for living room so I’m

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Tiger99Contributor I
asked in Home theater
TrueHD playback using Plex on Shield 2019, (HDFury VRRoom , Arc Ultra/Era 300 surrounds and Epson LS11000 and plex

Hello All,am new to the Sonos Family and currently very impressed with speakers. Everything seems to operate correctly with CEC control but i can’t seem to play Dolby TrueHD audio from Plex using a 2019 Shield TV pro. The video plays fine with when using the TrueHD track, does not pass through the audio - there is no sound. The specs indicate that the Arc Ultra can support TrueHD tracks.What am i doing wrong?Also, i believe that the Arc Ultra does not support DTS-HD or DTS-X. Is there a way to trick to system to play those tracks by modifying the HDFury VRROOM setting or are those formats just not compatible with the Arc?Again… thanks for any help or suggestions here.Connection - Shield TV pro - HDFury VRRoom to Arc Ultra and Epson LS11000 separately.Tony  

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CigarXOContributor II
asked in Home theater
Newbie setting up Samsung TV with Arc, Sub, Era300s in Xfinity Streaming environment - PCM 2.0 only?

I’m new to Sonos.  Took the dive with theatre completion: Sub4, 2xEra300s.  Now I have 45 days to see if they are worth the $$$.  I’ve deep dived many conversations here, but still cannot achieve Dolby Atmos.  This reminds me if building my Jeep… all the mixed info and dependencies on component and OS providers - ugh - my head hurts.First Impression:  Adding the sub and surrounds, moving my Arc out from under my TV which may have been blocking drivers and trying to establish Dolby Atmos, but getting from Dolby 2.0 output to Dolby multichannel PCM 2.0 -- the Arc came alive.  Much better, but not good enough to keep the Era300s yet.My system:Samsung QN85QN85BDF- Arc input to HDMI 3 eARC, Sound Output set to same.- External Devices:  Anynet+ (HDMI CEC) on- Expert Settings: HDMI-eARC Mode - Auto,  Digital Output - Auto, Dolby Atmos - on, (Pass Thru not active)Sonos:  Arc, Sub4, Era300 surroundsSource:  Xfinity StreamingI’ve tried “The Voice” broadcast in Dolby WAV to allow Atmos, MNF on ES

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jk dannyContributor I
posted in Home theater
Era 300: switching between surrounds and stereo pair with line in

I understand that it’s not easy nor convenient to switch between surrounds and stereo pair on the Era 300s. I’m seriously contemplating on returning these only for that reason. Is this something Sonos is willing to accommodate to their users? If there’s any decent chance of this coming sometime even within the next year, I am willing to wait. Just curious if this feature request is on their radar. 

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BobauchContributor I
asked in Home theater
connect sub to Arc Ultra

I just bought a Sub 4 to connect to one of my two rooms: living room or Basement tv.  the sub easily connects and disconnects from the living room but I cannot get it to connect to my Arc Ultra in the basement tv room.  any suggestions?

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MinhlongEnthusiast I
asked in Home theater
quick trueplay surround distance

I recently upgraded from arc+ play 1's to arc ultra + era 100I made a quick trueplay with my android app , but i don't know why we can't set manually surround distance ( greyed After the procédure) after that.I doesn't make sense since quick trueplay doesn't adjust listening position ( Don't tell me to do advanced trueplay, it never sets a good listening position between surrounds since years....)

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mward77Contributor I
posted in Home theater
HDMI ARC unavailable on LG Web OS TV

Morning,I’ve taken delivery of a Sonos Arc soundbar to upgrade my Beam (Gen1).  Using the existing cabling (also tried the new cabling in the box) when setting up the Arc everything goes to plan until I get to setting up with the TV (LG Web OS UK6950PLB).  The app advises that no HDMI-ARC is available, but am getting a signal on HDMI 2 from the arc.  I’ve tried restarting the app along with the tv and ARC.  The Beam works fine through my LG on the HDMI port so know this is fine.I’ve also defaulted both the ARC and TV with no success.  Has anyone else had this issue or suggestions on how to resolve? 

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TullochContributor I
asked in Home theater
What is the best way to connect a Sonos Beam to a Foxtel iQ4?

Hi there, I have a Foxel iQ4 box, a Sony KD-49X8000H and a Sonos Beam (gen 2) soundbar. I currently have the Beam connected to the TV using the HDMI-ARC output. This configuration appears to work well, but I’m interested in getting the best performance from my system.Q1. Is this the best way to conect the soundbar to the TV?Q2. I have the option of sending audio from the TV to the soundbar in either PCM or compressed Dolby format. Which is the best option to use for the Beam to optimize sound quality?Thanks, Andrew

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jmacedopContributor I
asked in Home theater
Sonos Beam (Gen 2) and Hisense Canvas 65 TV for Dolby Atmos

Hi everyone,I recently purchased a Hisense Canvas 65 Frame TV during the Black Friday sales, it was a great deal! However, I’m now trying to figure out if it will work with my Sonos home theater setup to get Dolby Atmos sound streaming.Here’s my setup:Hisense Canvas 65 (being shipped) Sonos Beam (Gen 2) Era 100s (as surrounds) Mini SubI don’t plan to connect any external devices (like a gaming console or Blu-ray player) to the TV or the sound bar, I stream content directly from the TV apps (Netflix, Apple TV, etc.)When I checked the specs for my new TV,  it has two built-in speakers and it says the surround sound supported is DTS Virtual:X and not Dolby Atmos. If I conenct through eARC, will my sonos equipment enable Dolby Atmos content? I’m getting mixed answers online - some people talk about audio passthrough and connecting devices straigh to the sound bar, the Dolby Website says the eARC connection should do it - but does not say if the TV's surround compatibility matters, etc.Can

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