Skip to main content

Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,273 Topics
  • 32,178 Replies
G
GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
  • 0
  • 6
G
GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
  • 0
  • 14
6273 Topics
R
RDH1Contributor I
asked in Home theater
sonos arc stopped working. Only used a dozen times since I just finaly mived in.

After a dozen uses my arc does not power up. It is past the warranty since I have not been living at this house which I now am. I have spent several hours on hold. Not able to reach anyonr. From what I gather Sonos does not repair their products. It is a lot of money to spend when I am looking at buying several additional speakers to add to my Arc. I am perplexed. I will try one more time to conact them. If that does not work I will spend a lot of money on a different system. Also I happen to have a Sonos 1 in my Florida home that is 8 years old. Several speakers with it and non of it ever gave me any issues. Has Sonos quality gone down?

252
Airgetlam
5 months ago
S
SouldimeContributor I
posted in Home theater
Immersive set question

Hello all,I am about to put the trigger buy the immersive set with Arc, 2x Era 300 and Sub but with all the current discussion about the application I am hesitant, is it a minority affected or it is a better strategy to wait ? Thank you!

496
Bumper
5 months ago
F
foginwaterContributor I
asked in Home theater
Sonos Beam not working

My Sonos Beam suddenly stopped working. Voice and Alexa not working Does not connect to appleTV Does not work via Wifi DOES connect to phone / spotify / Sonos App via ethernet cable DOES NOT connect to Voice or Alexa via ethernet cableCan anyone help?  Thanks,  

141
Bumper
5 months ago
R
randomthoughtsContributor I
asked in Home theater
Cannot add surrounds and sub to Arc

My Airplay on my Arc was giving problems (I was having to reboot it every time to show up in Airplay), so I figured I’d do the update.  BAD MOVE.Now, I cannot connect my Surrounds (two Ones) or my Sub to the Arc anymore.  They did not appear at all in the app.Did a full factory reset on everything Chose the Forget system in the app Detected, Added the Arc, chose a brand new room name Detects the Ones and added them to the room went through the setup/audio chime added them as surrounds to the Arc was prompted to select the left surround as chiming appeared in the System Settings as RoomID 2, RoomID 3 (The Arc is labeled as “RoomID”) However, they both show as “Not Connected” and “We were unable to custom tune your RoomID. Please try again later” Reset the Sub detects in app, click Add scan the NFC, it connects to wifi, “Your sub has been added” Let’s add a Sub to one of your rooms Select a product: Sonos Arc (RoomID) Adding Sub. This may take a moment… There was a problem addi

2372
R
5 months ago
S
SandwichesTimeContributor I
asked in Home theater
Sonos Arc/300s/Sub Gen 3 home theatre with a receiver

Hey all,My current home theater is powered by a receiver with an Apple TV 4K/Nintendo Switch/PS5/my current speakers outputting via HDMI to my television.  I’ve connected my Arc/dual 300s/ sub and they can play Sonos Radio and my connected music services fine, but I can’t get the television/receiver audio to play through the Sonos speakers. I have the receiver into an HDMI port on the television, and the Arc plugged into the HDMI ARC port on the TV. I’ve also set the television to output audio via the HDMI ARC port, but no dice.  Am I forgetting something obvious? Thanks in advance!

523
AjTrek1
5 months ago
T
The RiddlerTrending Lyricist I
asked in Home theater
Unable to remove surround speakers

How to remove two ERA 100’s as the surround speakers and change them with two ERA 300’s?  Currently I am getting an error message- and I am unable to remove the ERA 100’s as the surround speakers?!My ARC/ system is up 2 date.

156624
R
5 months ago
R
randomthoughtsContributor I
posted in Home theater
I will never recommend Sonos to anyone ever again

I was an evangelist for this brand, and I have to go back to everyone and tell them to stay far, far away.The new app sucks.  The sonos compatibility with just about everything sucks.  Things that WERE working will just stop, malfunction and never work again.For whatever reason, my Airplay now requires me to unplug the arc before it’ll even see it at all.  Every time.Random audio dropouts happen that didn’t happen when I bought the product, or I would’ve returned it.Since using the new app and installing the Arc update, the Sub and Surrounds cannot be found.  About to do factory reset on everything.The only reason I got this Arc/Sub/Surrounds that it was easy to use and set up.  Well, it’s only problems from here on out.  Stay far away.

602
R
5 months ago
E
EdGordon252Contributor I
asked in Home theater
S1 Speakers

What soundbars are compatible for the S1 system ?

431
Airgetlam
5 months ago
P
PtrkhContributor I
asked in Home theater
surround sound

How to connect multiple era 300 in a single large room for surround sound?

151
N
5 months ago
P
piotr8484Contributor I
asked in Home theater
Sonos Arc - cant Add to Sonos App

I bought Sonos Arc, connected it, installed the App. I configure it, everything goes fine, error 1101 appears - it cannot update the device, I try again, it can't be done again, it says it adds a new system, but it doesn't add it and I don't have any device on the list, I reset the device, router, etc., nothing helps

763
A
5 months ago
B
Ben NugentContributor I
asked in Home theater
Connecting Sonos system to the TV (in the same room)

I have a big open plan living space with a TV in the corner, and a great Sonos audio set up for music.The Sonos system is 2xOne’s set up as a stereo pair, linked to a Mini Sub.  And in addition there’s a separate Sonos One on the other side of the room just putting out a mono signal.  When I play music through this set up (which is in essence 2 Sonos systems linked together), it sounds fantastic and the sound covers the entire room, where ever you are. Love it.  I could upgrade the 2nd system to a stereo at some point, but frankly it all sounds great already. Now the TV sound is crappy, I know that.  I was watching the Glastonbury coverage the other day and the TV wasn’t up to scratch for music.  So I had a ridiculous set-up whereby I played the video on the TV with the BBC iPlayer app (volume turned down), and then used my phone to stream the audio through the Sonos system, again using the BBC iPlayer App.  Obviously, this is a silly way of doing things and the video & audio were

627
B
5 months ago
O
OS-senseContributor I
asked in Home theater
GEN3 sub is quieter than before

ERA 100 is connected in stereo + GEN3 sub.Today I updated the Sonos App (Android) and I noticed that the subwoofer is much quieter than before. Regardless of whether I'm listening to music or watching movies on 5.1 Netflix. I boosted the sub to +10db but that just doesn't work well.ERA 100 and ARC work well.I uninstalled the whole configuration and reinstalled it, but nothing changed.It seems that the problem is in the SONOS 2 upgrade!

904
O
5 months ago
M
Mart1959Contributor I
asked in Home theater
kan sub niet toevoegen

Kan sub niet toevoegen. Arc en five werken goedAls ik de sub wil toevoegen dan sluit de Sonos app. Ook maak deze automatisch een tijdelijke sonos wifi verbinding wat ook niet werkt. Sub reeds gereset. Lampje knippert groen-witHoe dit op te lossen? Moderator Edit: Google Translate- Cannot add sub. Arc and five work wellIf I want to add the sub, the Sonos app closes. It also automatically creates a temporary Sonos WiFi connection, which also does not work. Sub already reset. Light flashes green-whiteHow to solve this?

755
M
5 months ago
A
Akadkho1Contributor I
asked in Home theater
surround sound set up problems

Hello all,I have 4 Sonos devices. A Ray, 2 one’s first gen, and a move. The ray is connect to the tv and works great. The Sonos move has no problems and the 2 one’s connect well as a stereo pair. However when i try to connect the two one’s to the ray as surrounded sound it all falls apart. They will connect just fine and then they both disconnect and say not connected. After this happens they won’t play sound at all and won’t re connect without a factory rest where I can make them a stereo again. I am in an apartment with Whitesky WiFi. I think I might need a travel router but I don’t get why everything else works up until I pair them as surrounds so I wonder if it is something else. 

272
A
5 months ago
J
JojcoopContributor I
asked in Home theater
Beam Gen1 and 2 one SL, can't add surround anymore

Since  the big app updates of these past once, i have a problem with my Beam gen1 and my two one SL.I can’t see the 3 devices at the same time in my system on the app, and thus i can’t add the one SL as surround for the beam. If the three devices are plugged in, i can’t see the Beam in my app. If i unplug one of the SL , the beam comes back. I’ve updated everything to the lastest firmware. The app is up to date (july 3rd update). I have try starting from 0. factory reset the 3 devices, clear all the data in the app and start from scratch but each time i have the same result: as soon as i add the 3rd device to the system, regardless of the order, one of them disappear.After each update of the app i though this would be solved so i try again to set it all up but i always end up in the same place.Needless to say that until a couple month ago, it all worked perfecly fine. any idea what do do ? 

392
J
5 months ago
M
MLB21Contributor I
asked in Home theater
Era 100

I just bought 2 Era 100’s and a new Samsung tv. I was able to connect the playbar and sub (Gen2) using the Xfinity15 remote but have not been able to include the Era 100’s for surround sound. Can you help?

612
M
5 months ago
B
BillsnerContributor I
asked in Home theater
no sound

I’ve enjoyed years of great service with my Sonos  (ARC) system, last night someone changed a lot of settings on my Sony TV, now when I try to increase the volume from the sonos app i get this message:TV AudioSPDIF any clue how the fix this issue? thank you!

333
B
5 months ago
J
JohnnysContributor I
asked in Home theater
sonos app

I brought a sub. Thought I added to my system. Arc with 2 era 300. I update sub with upgrade and now my 3 systems on phone is gone. 

231
N
5 months ago
L
Lyonne HouseContributor I
asked in Home theater
Barre de Son Arc

Bonjour à tous ,je désire brancher une barre de Son Arc et son systeme complet Home Ciné 5.1Mais j’ai un video projecteur Dangbei Mars 02 ,qui se trouve à 2 mètres de l’écranDevons nous obligatoirement brancher la barre au Video Proj et donc avoir un fil de 2 mètres au solou est ce que ça peut fonctionner en Bluetooth? Moderator edit:Google Translate- Hello everyone, I want to connect an Arc Sound bar and its complete 5.1 Home Cinema systemBut I have a Dangbei Mars 02 video projector, which is 2 meters from the screenDo we have to connect the bar to the Video Proj and therefore have a 2 meter wire on the ground?or can it work via bluetooth?

60
L
5 months ago
S
sjbaileyContributor I
asked in Home theater
Sub Mini no longer outputs sound.

Since the 80.03.07 update I no longer have sound coming out from my Sub Mini. I have reset it several times and reconnected it. It connects fine and I can pair with my Arc, but there is no output from it. 

691
Corry P
5 months ago
J
JeanjeandesboisContributor I
asked in Home theater
Déporter son TV

Bonjour à tous.Je suis détenteur d'une beam et deux one sl pour le surround.J'aimerais déporter le son de la TV via les one sl et les déplacer de derrière mon canapé jusqu'à la table de la salle a manger car nous sommes trop loin et devont mettre la son de la TV assez fort ce qui est désagréable.De plus, je ne souhaite plus utiliser les one sl en surround car mes enfants passent leur temps a les faire tomber.Je fais cette demande car via l'application j'ai l'impression que je ne peux qu'utiliser les one sl en surround et non en complément de la beam.J'espère avoir été clair.Merci pour vos réponses.Bises.

316
R
5 months ago
G
GaryChow1982Contributor I
asked in Home theater
Beam 2 cannot be added to System tab

I have a Sonos Beam 2 that cannot be added to the system after changing to a new router (Netgear RAX36S), no success after multiple reset and re-setup.I have two separate SSIDs for 2.4gHz and 5gHz that work fine for other products. I am using a iphone ios 17.4.1 and Sonos app 80.01.11, no mesh and Beam is only few meters from router. Here are what i have done:2.4ghz channel changed to channel 6 disabled “Enable AX”, enabled 20/40 coexistence Chose WAP2-personal tried to use two passwords for 2.4ghz and 5ghz (not working and i had no problem from old router) no guest network factory reset Beam deleted Sonos apps and setup again reset app and setup again tried setup using ethernet cable but the chime thing not working so that i gave up and go back to Wifi setupHere are the symptoms:Sonos app could detect Beam, successfully connected Sonos app could see and join Wifi Adding Beam 2 to system took long time Every time it showed the Beam has been added but not in system tab, try to unplug to

932
G
5 months ago
S
Saif AhmadTrending Lyricist I
asked in Home theater
apple tv 4k + sonos arc + samsung serif

Hi, I have the samsung serif 2019 and an 4k apple tv with sonos arc, the sound bar is connected to the tv by HDMI arc port, the apple tv is connected to HDMI 2 port, the problem is my apple tv 4k is not playing dolby atmos content just playing 5.1 surround, I checked the apple tv setting it just shows me 5.1 surround sound not dolby atmos 

57830
R
5 months ago
V
V4combiContributor I
asked in Home theater
SPDIF connection to Samsung TV

Hello Team Sonos,unfortunately my Sonos system is not connecting with my Samsung TV.The following steps are checked:TV latest firmware update ✔️TV settings - External Speaker SPDIF on ✔️Mini Toslink audio cable connection ✔️Connection shown on Sonos App ✔️Sonos volume ✖️     

490
V
5 months ago
D
DebaumarContributor I
asked in Home theater
Playbase Connection

After update to new version Playbase can't connect to WiFi; only works with ethernet cable. Everything I tried failed. Do you you have any suggestions?

674
D
5 months ago
Terms & ConditionsCookie settings