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Sonos One Not Working Property--Sound Bar missing

  • March 21, 2025
  • 4 replies
  • 30 views

After an update about two weeks ago the sound bar dropped off my Sonos One’s.  I have called support four times, spent a total of 6 hours on the phone and still nothing.  

The Sonos update screwed something up.  

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4 replies

buzz
  • March 22, 2025

Which model soundbar?


  • Author
  • Contributor I
  • March 22, 2025

The sound volume control on the app……….so my Arc shows the soundbar but not the Sonos One’s which I use for a full room sound……….so my Arc is on 20 and the Sonos One’s on 2 or whatever and I can’t change it…..


106rallye
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  • March 22, 2025

Have you set the One’s up as surrounds or as a separate room in the app?


  • Author
  • Contributor I
  • March 22, 2025

Separate room in the app.  Wont’ let me set them up as surrounds now.