Home theater

Afternoon all.I lost a couple of subs off my configuration a few weeks back. Odd and not something I recall happening for me before.My guess it might have been around the same time as having a few difficulties pairing up a couple of Sonos Ones and an ARC …. now resolved.Hoping someone could point me towards the procedure to reset and re-add the subs if someone would be kind enough to do that.The Subs are RJ45 connected and are run in conjunction with room based Amp’s and ceiling speakers. I don’t think there is any HW issue or NW issues, I suspect it is an unfortunate by-product of the new setup.Thanks in advance

Recently purchased the sonos arc - disappointed to find out i need to purchase multiple gadgets to make the arc work with my xaomi projector, and run a long cable. So now I'm thinking to upgrade projector. Does anyone have recommendations for projectors with eArc connection (to avoid the extra hdmi matrix)Upward projector (to avoid the long cable)Android OS preferable  Does this even exist? Really grateful for any advice     

I’ve tried several time to reset our Playbar and the white light just comes on solid every time.  I’ve tried plugging it in with the pause button held, pause and volume up and no reset.  We could not see it in the S2 app, yet our other controllers work fine.  I tried removing the ethernet cable, then removing the optical connection, yet nothing seems to allow a factory reset to be performed.  Does this mean the Playbar is bad?

Here’s what I’m connecting and what I’m hoping for is direction on how I should set up all the various items. Thanks in advance. Sonos Arc, sub, two play 1’s. Roku Ultra 4800X Samsung UN65JS850D TV.Roku choices are: a.) Streaming audio format - auto, Dolby, DTS;                                                       b.) Digital output format - auto, passthrough, stereo, custom TV choices are:  a.) HDMI Audio Format (input) - bitstream, PCM                           b.) Audio Format (output)  - this varies based on choice in HDMI input, I have bitstream selected - PCM, Dolby Digital, DTS Neo 2.5                           c.) Dolby Digital Compression - RF, line                           d.) HD Audio - on, off         

Do I connect the Ray to my tv or thru my stereo component?

Hi allAfter reading all the wonderful reviews (what hi-fi) about how good sonos products are. I purchased a Beam 2 sound bar. Only after installation do i now find out it will only play in PCM stereo mode and not Dolby 5.1 or the holy grail Atmos. Due to TV HDMI technological drawbacks. Like a majority of people i have a smart TV, Panasonic Viera, Sky Q HD, Fire TV stick, Netflix etc. I’m not going to replace a perfectly good TV just to get better sound. Had i know this before purchase i probably wouldn’t have bothered. How do i get proper Dolby digital sound from my sound bar while still being able to control the sound with one remote not the phone app. I’ve read about HDMI switches but I’m unsure how they work and why i need one. My TV has 2x HDMI + 1x HDMI ARC not eARC as I’ve now found out is needed in order for it to work properly. Many Thanks moonbeam

Hi I am having issues re setting up my Sonos beam gen 1 to my system. Have done absolutely everything you can possibly Imagine. Works with Ethernet cable no issues. Have done numerous resets.Connected as new device. Finds it and process done as per other Sonos products. But nothing. It has sometimes said that my unit has been installed and may not appear on my system list but would need to disconnect and connect in order for it to appear in my system but nothing. Any ideas? Used to work just fine……….

Hi All! So I’ve seen related questions asked a few times but haven’t seen a clear answer for our needs, so thanks for any guidance! We are trying to set up:Sonos Amp (w/ 2x Klipsch bookshelf speakers and an SVS sub) Sonos BeamTo play back our TV audio (which we have connected to an HTPC and a PS4).Geometrically, I’d like to set up the beam underneath the TV (obviously), and the two bookshelves to the left and right sides of the room, between the three getting good coverage and depth for the whole room (it’s a large open-concept studio).I’d like to avoid using the bookshelves as ‘rear’ channels, because we use the speakers for music as much as TV and we want the bookshelves to actually lead the audio, with the beam there to help out and fill out the sound.How do you recommend setting that up from a Sonos perspective? From what I’ve read on these forums, it sounds like the best approach is to make the Amp the ‘master

I have all these but tidal only outputting in stereo pcm.even albums that should report DA are missing the master recording symbol in tidal.i have an almost exactly the same setup with a beam gen 2 and nvidia shield in place of the sonos arc and apple 4K tv 2022 and everything is fine.any ideas?all help appreciated

Hello,I guess this is a very basic question but I haven't been able to find a definite answer to it.I have a PS5 plugged into the HDMI port of my Samsung UE55C8700 old SmartTV. My sonos Beam (gen2) is plugged into the HDMI Arc port of this same TV. Impossible to have a Dolby sound: only comes out of PCM Stereo 2.0. (the TV supports Dolby Digital plus)Sonos Support tells me that the Beam can only output Dolby if and only if it's the TV that generates and outputs the sound (in short, if it's an application on the TV). And how to do with a bluray? Have you ever seen a TV with built-in bluray playback??? Is this a joke???

Just bought myself a Sub Mini to pair up with my Beam. Right out of the box I’m having issues with using the sub mini connected with Ethernet. Prefer it that way since the router is right next to it. The beam is also connected with Ethernet. However, when I plug the Ethernet in to the router it kills my network and the router loses all internet connectivity. WiFi on the sub mini works just fine. But whenever I connect the sub with Ethernet, it messes up my router and network.  I’m thinking the sub has a faulty network card that somehow maybe is wired wrong. But before I complain to the store where i bought, do any of you have any suggestions?

Hi,I’ve just purchased a Beam Gen2.  This is connected to my Sony TV to which I also have a Sky Q box and Nintendo Switch connected.  Beam is connected via the Sonos supplied HDMI into Arc.I have a couple of issues that hopefully someone can help with:When I use the sky remote the TV volume adjusts in jumps of 2.  These are odd numbers, so 7,9,11 etc - particularly annoying as I normally use 10 or 12 for standard viewing.  Any ideas how to achieve increments of 1 as I can without Beam connected. The sound drops out and then returns completely randomly.  Never had this problem before. How do I find where to do the “calibrate speaker to your room function”?  It appeared on my phone during setup and then disappeared when the Beam decided to update.I actually purchased 2 Beams but based on this may be returning both!  The other Beam is for use with a Pioneer TV.  Really frustrating as my Play 5 (not connected to s TV) is

I was playing some music through my system this morning and suddenly realized I wasn't getting any bass and the sub didn't seem to be putting out anything.I checked my app and it shows the sub connected to my system so I disconnected the sub and tried to re-add it and it just keeps telling me there was a problem adding it to my system.I connected the included ethernet cable directly to it and connect it to my router and every time I try to disable Wi-Fi it keeps telling me to connect an Ethernet cable. 🙄I have ran a diagnostic while playing some music and here is the number 217906890 Appreciate the assistance.

This isn’t really a question, but just wanted to post my random scenario in case it helps save some other Sonos users some time and frustration. I recently ran into an issue where my Arc surround set up was randomly muting, requiring me to back out of the app I was using while watching my TV and start it over again, only to have it happen again with no rhyme or reason to it. My full setup is an Arc, a Sub, two Play Ones, and a Connect with a turntable connected to it through a preamp. The other thing to note is that I have this exact same set up in my living room and in my basement. I have an LG C1 in the living room and a CX in the basement, both connected to Apple TV 4Ks.I assumed the random audio loss had to be because of a recent firmware update to either the Sonos speakers, TVs or Apple TV that was breaking the chain/handoff between systems, so I spent about a week investigating.Then I realized that I wasn’t looking at what the Sonos app was actually

How does the Android phone connect the Sonos Arc or Beam 2 soundbar to play the music? 

Hello,I have Sonos speakers: 2 Play 1one, a Sub and a Playbar. I added the hardware called Port from Sonos so that my Sonos hardware communicates in AirPlay from Apple with my MacBook pro and my HomePod.Since the connection of this new material, the sound gets chopped when I use my speakers to listen to the sound of the television which is an LG OLED55C6V.AEK. Before the addition of this new material, I used the option: "Audio output (Optical/HDMI ARC)" of the television. The technician who installed the Port advised me to continue using this option.How should I set up my Sonos equipment so that the sound is heard clearly, without hatching?Thanks.

Is anybody else experiencing this. It only started happening yesterday and I have had my Beam for about a year. I have the Beam connected to my Samsung Smart TV using HDMI (ARC) and it happened when I started a YouTube video through the TV YouTube app. There was a loud buzzing noise over the audio. At first I thought it was a TV problem, but I switched to the TV speaker and it was fine. When I switched back to HDMI the problem persisted. I also unplugged the HDMI from the Beam and plugged it back in but the problem persisted. After rebooting the Beam (by removing and reinserting the power cord) the problem went away. However it has happened at least 3 times over the last 24 hours. It should be noted that if I stream to the beam over airplay while in this state the buzzing doesn’t happen. Also the Beam is in a surround setup with a Sub and 2 Sonos Ones. As it just started happening I wondered if it was due to a software update or something.

We have the Playbar and 2 Play 1 speakers set on the same room, but when we watch TV, the audio is terrible because the talking only comes from the playbar and the background sounds come out of the Play 1s.  Watching sports is especially awful because all you hear is the crowd, not the commentary. How do you change it so the Play 1s play the speech and not just the background noise?

Hi everyone - first time post.  Just bought Sonos Arc and Sub Mini (room isn’t overly large - 20 ft x 16ft, and have young kids so super bass isn’t critical) with Black Friday (previously just using TB speakers).  I’m not very good with technology (hence the name) and have them just out of the box.  I’m having two issues that seems to be giving me problems: I have the arc and sub mini very close beside each other, maybe 6 ft apart max.  There is absolutely no issues with my Arc and the Wifi.  But half the time it won’t “find” the submini, and the sub mini will try to connect to my neighbours network.  I don’t know why it’s affecting one and not the other.  Has anyone encountered this?  I have a band new decent wifi modem, so not sure what’s up The arc and mini appear to work GREAT with TV/movies.  My wife is really into music and so we decided to put on Spotify - strangely the minisub will work, but it will be INCREDIBLY faint.  Changing the equa

I currently have the Arc + Sub + One SL’s in my living room. Recently picked up the Amp. I would like to run (2) pairs of speakers off of the Amp. One set in the garage and one set out on the deck. Plan on using a switch. My question is - when I set up the Amp and added it, the pair of speakers I had connected to the amp started playing the music I selected. But the TV audio stopped playing on the Arc. That being said, can I run audio to the deck / garage speakers while playing a movie / watching TV on the Arc in the living room? I don’t have the Amp connected to the TV. As I don’t need or want it for anything video. Just want a music source in those other areas of the house. But won’t want to stop someone from watching a movie or TV in the living room. 

Hi all thx in advance for any direction - My setup - Vizio m65-e0 4 HDMI inputs 1 being HDMI 2.0 ARC supported 2-4 only HDMI 1.4.Google chromecast HDSonos ArcThe Arc is plugged into HDMI 1 Chromecast is plugged into HDMI 4During setup of the sound bar everything seemed to go smoothly - the Arc connected to the tv without issue.  In the system menu - CEC - both the Arc and the Chromecast are recognized.If I leave the audio to tv speakers the Chromecast will play audio out of the tv and the Google remote will control the tv volume.If I disable tv speakers in the Vizio menu the the Chromecast controls the Sonos audio and the tv recognizes the the audio is going to a different source however the Sonos puts out no audio.The Sonos app says that the tv is playing audio and allows volume control that is recognized by the tv (displayed volume up or down)So it appears everything is communicating and controlling as expected

When I watch television using internal apps on my Sony A80J, the audio on the Sonos Arc sounds fine. The volume gets loud at 12-16. When I’m watching stuff on my Apple TV 4K, the audio on the Sonos seems to be lower in volume. An example would be when I watch Moon Knight on Disney+ on the ATV4K. I have to put the Sonos volume up to 40 to hear things. Why’s it do this?

Hiive got a pair of Fives for music listening and have purchased an Arc and sub for tv in the same room. Just a question - if I wanted to move the sub between the two setups each time I use them would I need to redo Trueplay, or does it hold onto that tuning?Thanks  

I am trying to add a Ray onto an existing system that has a combination of old and new Sonos products.I have a Play 5 (Gen 1) and a Play 5 (Gen 2) and a Sonos One.  So far with my existing kit, I have been able to use the Sonos S1 app to control them all and it’s been fine.Trying to add the new Ray onto the system and the Sonos S1 app says the Ray is not compatible and I have to use the new Sonos app… but if I use the new Sonos app, it says I won’t be able to use my existing Play 5 (Gen 1).I don’t want to have to get rid of my Gen 1, nor do I want to do the Sonos upgrade.How can I make the Ray work?

I have my Sonos ARC connected to my Roon software as an endpoint. For a reason unknown to me, the TV the soundbar is connected to does not show up in my Roon system as a display (I assume it is Cromecast), yet my other apps (ones with the casting logo) work just fine. Is there something in the Sonos system that is denying the Chromecast connection? Or is it something else? Thanks!