Skip to main content

Beam Gen 2 connection issues

  • January 27, 2023
  • 1 reply
  • 140 views
M

Hi, I bought the Beam Gen2 shortly after it came out. Ever since it has periodically lost connection to my WiFi for no apparent reason. I can’t get the system to connect again now at all.

It’s not right that a premium product like this requires a factory reset every month or so. Has anyone else experienced this and do you have any hints or tips to make the system more stable?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

G

Try unplugging the Beam from power for a couple of minutes and reboot your router.

What model router do you have? Are you able to wire the Beam (or any other Sonos speaker that’s not a Sub or surround) directly to the router with an ethernet cable?

"Receive with simplicity everything that happens to you." - Rashi
Terms & ConditionsCookie settingsAccessibility statement