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Set up with two accounts

  • 26 January 2023
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I recently moved house and set my Sonos Arc up under one account and inadvertently set the sub up under another. How do I get them both under the one account?

Thanks

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Best answer by Airgetlam 26 January 2023, 20:37

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This is one of those super rare cases where a  factory reset  is appropriate. Take the SUB, and only the SUB, and do that reset, and then connect your controller to the Arc, and then use the “add a device” function in the controller.