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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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  • 35,659 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6941 Topics
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akolContributor I
asked in Home theater
Sonos system

I have in ceiling sonos speakers connected to AMP which is wired and arc sl +sub on wifi. The sonos S2 app says I have to connect the arc via ethernet cable. Unfortunately, I cannot run an ethernet cable to the arc. How do I have the surround working without arc connected via cable?

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buzz
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BobberooniContributor I
asked in Home theater
Using Virgin Media remote with Sonos Ray

I've just bought a Hisense TV and a Sonos Ray soundbar, and they sound lovely together. But like many others I've hit a problem controlling the volume with a remote.I think the TV remote is a no-go, because it is RF not IR. But I also have an ancient Virginmedia remote that controls my V6 box, and I feel that ought to work. But so far, no luck.When I go through the TV remote setup on the Sonos app it asks me to hit the volume key three times. When I do, a light flashes three times on the Ray, so it's definitely received some kind of signal. But it produces the messageWe didn't detect a signal from your TV remote. Point it directly at your Ray when you press the button.I also have a remote for my DVD player and that got further in the setup. But it doesn't have a mute button, so I got stuck at that point.Any suggestions, or am I stuck with the app and the buttons on the Ray? 

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TnL
TnLTrending Lyricist I
asked in Home theater
Can I use a third party sub in a surround setup - with a Bar / Beam?

The title kind of says most of it. I have a Beam and two Play1 surrounds.  I would like to add a sub to the configuration.  I have a couple of Amp devices that can drive the sub.  I have a third-party sub.Can I configure the amp as a sub driver in the configuration? Thanks!

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jgatie
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MorwenContributor I
asked in Home theater
Trueplay not working on iphone 14?

Hey!I recently bought an amp, sub and two fives.The amp is also connected to a pair of Dali Fazon F5 speakers.I cant get the trueplay to show in the s2 app at all, I guess it doesnt work for the amp connected to the non-sonos speakers but I thought it would work with the sub and two fives? They are added to the system as surround.I have iOS 16.2 and Sonos s2 14.20

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Dan071973Contributor I
asked in Home theater
speakers

Hi I have a sonos arc, sub one sl. I've recently added a stereo pair of 5's but the are out of sync and can fix it. Thanks  

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Ken_Griffiths
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Jfons2000Contributor I
asked in Home theater
is my arc speakers broken?

Got the sonos arc and sun about a month ago. I’ve been thrilled but just noticed that the arc favors the right side a lot more than the left. Did and individual speaker test and the left speakers are having trouble playing treble and highs. Turned off true play and even reset and re paired the bar and still the same thing. Is this a setting issue or is it faulty product?

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Corry P
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MissionspartaEnthusiast II
posted in Home theater
Sound Profile

I have intentionally not updated my Arc and the rest of the system forver after the drop sub update debacle. I now have tried to add some new music services to my app and its a no go until I updated the system. So away I go to 14.20.1. For the love of God, why can you people not stop messing with the sound profile and volume ratio???? I bought this system one way. What makes you think I want a change forced on me? Everyone flipped out about this before, and you rolled back the volume and profile changes after many updates. Now after being forced to update, I find you have done it again? The system has lost so much of its punch. If you want to do this, make it a setting that we can select for the day 1 spund profile and volume ratio. KNOCK IT THE HELL OFF ALREADY 

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Ken_Griffiths
Jasvans
JasvansAvid Contributor I
asked in Home theater
What is Sonos Ray output or watts anywhere ot anything ?

what would be the output for Sonos ray or watts for Sonos ray, few customer are asking for it.

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bockersjv
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EriksatieAvid Contributor I
posted in Home theater
Music reproduction on a beam 2 + rears

Hi I have a beam gen 2 and thinking about adding two rears (Sonos or ikea). I use the ststem also for music and I’m not sure what happens on a system like this when playing music.Does the rears sound together with the beam when playing stereo music? The rears are playing left and right channels, doubling the beam? That would be a strange stereo image.what happens instead when playing Atmos music from Apple TV? I expect them to play differently then stereo music because in this case they have separate channels to play, but I rarely listen to Atoms Music because usually I play music from Sonos app, not from Apple TV another doubt is to use ikea symfonisk vs Sonos one SL. I understand from review that Sonos are slightly better for music. It’s worth the investment as rears? Ikea will do just as good? 

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melvimbe
Cheezy2
Cheezy2Avid Contributor III
asked in Home theater
Why does AMP think it is connected to TV

Why does my AMP always think it is connected to a TV. Never connected to TV.

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TorkilContributor I
posted in Home theater
Beam emitting sound at volume level 0

HiI’ve recently got a Google TV stick and connected it to my Sony TV. I’m using a Beam for sound. With the new stick we often experience problems controlling the sound. The Google TV is controlling the volume through the TV, and the on screen volume display is moving at is should, but at volume level 0 there is still sound coming from the beam. If I look in the Sonos app the Google TV is controlling the volume just at is should, the app is also showing the volume at 0 when this happens. This only happens when the devices start up efter being turned off, e.g. in the morning or when we come home from work. Any suggestions? Mvh.Torkil 

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Lamar021Contributor I
asked in Home theater
karaoke issues

Are we still not able to connect a karaoke mixer to a Sonos arc? Even one with a HDMI switch? Any help?

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melvimbe
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notmeitherContributor I
asked in Home theater
remove a soundbar

Just upgraded to an Arc added it to my system but how do I rename or remove my old sound bar? Thanks in advance. 

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jgatie
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FusionheadContributor II
asked in Home theater
No audio on Beam while grouping

I have a new TV. Samsung Q60BA.  It only supports one Audio HDMI eArc connection.  I have a Sonos amp and a sonos beam.  I use the amp to run audio to the 4 analog  speakers I have in my living room. At the moment, I have the TV connected to the amp and then I grouped the beam so I could have a fuller sound in my living room. My problem occurs randomly I turn my tv on and select my group for the family room and the beam says it’s part of the group but no audio from the beam. When it’s working I get the group volume adjustment as well as the individual volume.  This has become very frustrating.  It only works sometimes.  This system has become very unreliable and I’m on the verge of switching back to a traditional set up. 

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Corry P
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BeckyW
asked in Home theater
home theater set up

I have a playbase, a sub, two One's and two play:1's.  They are set up as playbase, sub and two One's in one product, (living room) but I can't add the play:1's unless I put them in their own product group (living room 2 & 3). Once that is done, They will all play sound, but my remote control will not control the play:1's, and I have to use the app, which is not convenient.  They are not set up as a speaker pair.  Is there anyway around this so my remote control can control all speakers?  

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jgatie
Flyspirit
FlyspiritContributor I
asked in Home theater
Dolby Digital - Sonos Arc - Apple TV - e-ARC - Samsung

Hi everyone, Just installed my new ARC sound bar.My setup is Samsung TV with e-ARC, Apple TV 4K last generation.My TV is set to (HDMI-eARC Auto)Apple TV is set to “Change Format - No"When playing a Dolby Atmos movie on Netflix from Apple TV, I get Dolby Atoms signal on my Sonos App.When playing a Dobly Digital movie on Netflix from Apple TV, I get PCM Stereo.I couldn't find how to get Dolby Digital signal in Sonos App…Appart from Dolby Atmos, all other contents are playing in PCM Stereo. Thanks for you help guys. 

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Flyspirit
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dadutcher3Contributor I
asked in Home theater
play 1

Can I sync 4 play 1's to my home theater with playbar?

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User453500Contributor I
asked in Home theater
Sonos Soundbar and Roku Ultra

I have an intermittent problem with my Sonos Soundbar which is connected to my system using the optical output from a Sharp TV.  The AV is supplied to the TV with a Roku Ultra.  The volume will vary intermittently from normal then to very loud.  Also happens the other way around.  This is a recent problem.  Any advice and guidance would be appreciated.

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DjhesepeContributor I
asked in Home theater
Sonos Arc Flecken an der Seite

hallo,Ich schreibe das mal Deutsch, da mein Englisch nicht das beste ist. Am 18.11.2022 hab ich eine Sonos Arc und Sub Gen. 3 erworbenNun hab ich im Internet gesehen das vermehrt Nutzer das Problem haben, das seitlich an der Arc Flecken sind welche nicht weggehen.Auch meine Arc weißt diese Flecken auf welche ziemlich unschön sind.Ich wollte einmal anfragen welche Möglichkeiten es der Beseitigung der Flecken gibt und woher die kommen könnten.  

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Smilja
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stevetukContributor I
asked in Home theater
Home cinema set up

Hi I’m looking for some advice on a home cinema set up. I currently have two Sonos One SL speakers. I know these aren’t BT enabled.I don’t have a projector yet, and I’m open to purchasing any sort of ‘bridge’ device from Sonos that I might need but ideally I’d like to use the Sonos One SL speakers with a projector and minimal wiring.The projector will be a distance from the screen and sound, so there’s the problem.Are there projectors that will connect up with Sonos One SL speakers? Or, do I need something to bridge them together? Or, just something totally separate entirely?Newbie to this so any advice in laymans terms much appreciated!

911
jgatie
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MadeMineContributor I
asked in Home theater
Surround setup Keeps dropping speakers

Hopefully I can give a short description of my problem and include all relevant info. Products in system:Netgear Orbi (main plus 1 satelite) Sonos Bean (2) Sonos One SL Sonos Sub Mini Sony BRAVIA XR A80JDetails:Bean is connected to TV via eArc All components are connected wireless via Orbi All Sonos are in app and in the “Den” room TV Autoplay is to the right Upgroup on Autoplay to the right Problem: What seems to happen is almost every time I go to use the speakers for some reason the only one that will play sound is the Beam. I use the speakers in two situations and in both cases the only speaker that gives sound is the Beam. My two use cases are:normal TV watching mostly through an Apple TV using the Apple TV to steam my MacBook to the TV When I stream to the TV I don't use the audio from the MacBook and instead use my phone for music and use Airplay to stream Apple Music for background noise. I’m not sure why or how but 80%+ of the time when I come back the next day and attempt to

4073
Stanley_4
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GuynamedmikeContributor I
asked in Home theater
sound skipping or cutting out

Hello all, I have been encountering an issue with the sound skipping or cutting in and out randomly when watching streaming TV. I have a new Epson smart projector with an 8k capable hdmi cable connected to the HDMI ARC from the projector to the Sonos Arc. I have Wi-Fi extenders meshed throughout my home. I just purchased my Sonos sound bar and Sub 3 weeks ago. All of my equipment is new and has up to date firmware. I tested the projector and it performed fine when it uses its built in speaker but starts skipping when I connect the Sonos sound bar. Has anyone experienced this? If so how was it fixed? Thank you all for your time.

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DaddySastexContributor I
asked in Home theater
Sonos Beam Gen 2 Neuf - Problème HP?

Bonjour à tous. J'ai l'impression que le haut parleur central à droite du tweeter sonne moins brillant que celui de gauche, est ce que ça se comporte pareil sur toutes les Sonos Beam Gen 2? Je m'en rend compte vraiment en m'approchant de près si non je ne ressens aucun déséquilibre dans le son depuis les positions d'écoutes.Par avance, merci, bye. 

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RickZakiContributor I
posted in Home theater
Arc crashes

Not sure how to describe, but my Arc seems to crash and reboot itself every so often (about an hour).  This only happens when the input is TV.  The arc is wired with wired sub, Symfonisk frames wireless for surrounds. The arc just stops responding, and shows red in the app.  The lite blinks white for a bit, and then comes back.  It appears to be rebooting.

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Airgetlam
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ringleb83Contributor I
asked in Home theater
Low dialogue with Arc using Atmos

I know that dialogue issues with Arc have been discussed a lot, but I am still at an impasse. The latest updates did help a lot with dialogue on my Arc + Sub (3), but when using Atmos through my Apple TV 4K, dialogue levels are still very low. I have Speech Enhancement engaged, and typically have “Reduce Loud Sounds” engaged on the Apple TV. When I turn off Atmos in Apple TV, and revert to 5.1, the issue resolves itself. Does anyone have suggestions on what to try to resolve this using Atmos? I feel like I’ve tried every combination to make this usable. I have performed Trueplay after the latest update. 

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Airgetlam
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