Home theater

I'm still using my dear, dear Playbar with two play:3's and a Sub gen3.Om my old TV, I had to use an Nvidia Shield to get surround sound on most streaming apps, at the expense of all kinds of sync issues. A few months ago it died and I upgraded my TV (Sony).Fortunately most native streaming apps on the new TV (HBO, Netflix and Disney+) are streaming in glorious 5.1. However, I just found out Amazon Prime Video is stuck on Dolby 2.0. All the movies I purchased digitally on Amazon refuse to output surround.I know the Playbar is ancient by now, and I fear the optical connection is the issue? But since other streaming apps do work on 5.1, I don't understand why Prime Video isn't? Any information is appreciated!I really dread having to upgrade my soundbar to eArc. Because I'm not sure if it would solve anything, but mostly because it would require new surround speakers as well (the Ultra is not compatible with the Play:3's).

Center bar plugged into TV. Wireless base & rear speakers. Is there a way to balance rear speakers when just listening to music? TV off

i know i need 2 of the ones for surround..just want to connect 1 additional speaker for additional sound...i know i can select them both in app...but i want to turn on the tv and the power and the volume work both together ..

First time adding my 2- play1 to my surround sound (playbar). They will add to the surround sound but they drop off my WiFi. When they are not added to surround they work great on the wifi. Thanks

Recently purchased home, installing our existing speakers. Looking to mount Era 300s in the corners (Red circles). Ideally, I would like to mount in the corners of the wall. Do these speakers to angle downward towards couch, or can a level corner mount work? Considering optimal sound, what is the most suggested mounting route with this layout? Pairing with ARC and two subs.I'm hesitant to mount on the flat wall under crosswalk for power access reasons. Wife doesn't approve floor stands behind couch.**I will be installing elevated power outlets to hide visible power wires. 

I use to be able to manage the sound for my TV (Vizio) through firestick remote.  I notice recently that is no longer the case. Any suggestions? An upgrade by either vendor?

I just bought a Sonos Arc Ultra with Sub gen 4 and 2 Era 300's, I connected the arc to my 5g network, then added the sub, and tested if it worked, I could stream music, no issues. Then I wanted to add the 300's but got the message that they can only be added to a 2G4 network, so I wanted to connect them to 2G4 (different SSID) and then got the message that they would be on a different network than the Arc.After everything finished, it said that the sub and the 300's were not registered (even though the sub shows up in the living room), but whatever I tried, all the time it says an update must be made but when I activate this it ends with an error 1001.So I decided to connect all to the 2G4 network, when I update the network all goes well, all is found and it says that my network is now added as trusted network, but then when all is finished and I get to the main screen of the app again, it says there is nothing connected to my network, I restarted everything but same t

Every time I accidentally clean or touch the top of the Sonos Era 300, which I have as rear speakers, an orange light flashes and they are deactivated. For them to work again I have to unplug them and plug them back in. It's very annoying Is there any solution? Thank you

I have built a surround system attached to my TV with the following Sonos devices:Beam Gen 2 Sub Mini 2x Era 100Beam is connected to the TV through HDMI eARC port.Beam and Sub Mini are connected to the same network switch. Era 100s are connected to the same Ip subnet through wifi. ERAs are physically placed to the back of the couch and they are all included in the surround system formed on Sonos app. As I don’t have an iphone (hate apple, love Android) , I am not able to use trueplay.Btw, that’s weird because when I was using the Era’s as a stereo pair , the Sonos app would give me the option to use trueplay. Why it does not support trueplay in surround mode (when it is really needed) Now, my questions:is there a 3rd party app to configure trueplay in my situation ? is trueplay required ? my TV is not altering the digital audio from the source (direct

My Sonos Playbar’s audio from my Sony TV started to fade out to nothing. Then I would get it to work again. Then it fades out again. Now no audio from the TV comes through the Playbar at all.The playbar still plays spotify and other music from my phone. I have tried replacing the toslink cable, plus I feel i have tested all other steps for these issues. I have also reset the playbar but no audio from the TV. The TV software is up to date.   Does anyone have any suggestions?The main role of this device is for TV audio and thats the only thing that does not work. 

Hello,I bought an Arc Ultra and 2 Subs Gen 4.I have everything set up over wireless only and all are visible in the app.  I can connect one of the subs  to the Arc Ultra but not two.  I can connect the first one fine, and then when I go to either Add A Second Sub under Ultra, or by trying to connect the second sub to the Ultra, it fails.  It actually says the second sub was connected, the ultra makes a bong sound that it adds, but the second sub never attaches in the app and it doesn’t play.  I have disconnected both subs and tried them in different order and the first one always connects, but the second one cannot add per above.  So both subs are confirmed working if it is the first one added, but I can never succesfully add a second sub.  I’ve gone through the menus attempting over and over and reboots, etc., and it just does not work.  What am I doing wrong here???  Its extremely frustrating and have wasted a good part of a day now trying to

***** Surrounds and Sub Has no sound  Moderator Note: Diagnostics recorded and removed. Modified in accordance with the Community Code of Conduct.

I don’t usually recommend attempting to use SONOS for Karaoke, but I’d like to hear from anyone who has attempted using the HDMI-ARC or HDMI-eARC connection to a SONOS soundbar. The latency for this connection is 30ms vs 75ms for a Line-In connection. The 75ms delay is totally frustrating for most people. Is the 30ms delay tolerable for you?

My Arc is unusable.  It won’t update and it won’t register without update  it’s now bricked   spent ages on chat sent in logs then chat person ended chat   Eduardo M    I’ve reset itI’ve plugged Ethernet direct into the arc from routerI’ve spent hrs on chat sent in logs The the rep hangs up on me. now he unusable. waste of moneytrued. Numerous devices to do the upgrade. 

Puedo escuchar audio a 192Khz en mi Beam Gen2 (I can hear audio at 192Khz on my Beam Gen2) ? Si es asi como puedo hacer para que la barar pueda reproducirlo (If so, how can I make the bar play it) ?  

Some back story: I started my Sonos Journey around 5 months ago. I initially had a Beam Gen 2 + One SLs + Sub Mini for my 1st full setup. I was then bitten by the Sonos Bug and quickly had the urge to upgrade everything. I found a deal on Facebook Marketplace that I could not pass up, and I upgraded to Arc Ultra + Era 300s + Dual Sub 4s.The Era 300s and Arc Ultra were vast improvements over the One SLs and Beam 2, especially for Movies and Gaming. For music, the Beam 2 setup was pretty amazing, but still a downgrade nonetheless. The area that didn't perform as expected was the Dual Sub 4s, which sounded like a downgrade. I at first thought they were duds and could not hear any bass coming out of them with bass-heavy music. When I set them up, I placed one Sub 4 on my bed, positioning it at the height my ear level would be at viewing position, and then performed a sub crawl. I found 2 areas of the room to sound best in opposing corners of the room, diag

My system arc+2 era 300+ sub gen one  is it worth adding a sub mini or a sub gen 3/4

I just received my new Arc Ultra soundbar, the speaker setup itself was successful but when I run the TV connection using the HDMI Arc cord that was included, my TV does not find the connection. I see the HDMI port on my TV recognizes the connection, my CEC is enabled but it won’t display Sonos device in order to connect. No sound comes from the soundbar to TV connection.  I’ve updated the software, I’ve unplugged the hdmi connection and restarted both my tv and soundbar, then ran the setup again. Nothing works.  any ideas?? I’m super bummed I can’t use my new setup. 

Hi there,New to the Community today and looking for help.I have a Sonos setup with arc, 2 x One SL’s and sub in my conservatory connected to my 75” Sony TV and Sky Mini box.Occasionally when I turn it on I have voice sync issues. The only way I can seem to fix this is to switch everything off for a few mins and re power. Sometimes this can take 2 or 3 attempts to sort it. Very frustrating.Hoping someone has a simple fix to my issue.thanksRich

I have an arc ultra with 2 era 300s and a sub gen 3 setup in my living room. I also have an arc, 2 era 300's and sub gen 2 in my basement. Ive had the ultra arc since it's first release as well as Sonos arc with no issues. Recently, during the month of May both arcs have disconnected from the 300's and subs. All speakers play independently but do not play when attempting to connect as a surround set-up. I've reset all speakers, rebooted the router, rebooted my phone, unplugged and plugged things back in, contacted Sonos support only to have them walk me through doing the same steps I did before. The end result was support telling me that there is a known issue with the arc's that they eventually will stop working in a surround setup wirelessly and must be hardwired to the router. I explained that I've never had any issues with both surround areas and to me it seems to be a software update or app issue but they stood firm in stating that it's a hardware issue. When I asked for replac

I was having trouble with only getting stereo from my Apple TV into Sonos Beam (sub and 2 Symfonic bookshelf speakers for surround), connected to a Samsung frame (from Dec. 2023). I thought it was a problem with EARC, so I swapped out the Beam for Sonos Arc, connected the sub & surround speakers, and connected through optical.after switching around with the settings within the appleTV and the Samsung, I was still getting only stereo sound on everything I played into the TV through the apple TV.Then I tried playing Disney+ directly through the Samsung. Behold! Dolby 5.1 surround!Then I realized that the only thing playing Dolby Atmos through the AppleTV was AppleTV+ content. Everything else was only playing in Stereo. Shame on you Apple! They better fix this soon.

Hello,I have a question that I have been struggling to find an answer to, and I’m hoping that someone here could help. I am in the process of making the switch from a TV to a projector (the Nebula X1), and that is going to cause some issues. The projector only has two HDMI inputs. They are both HDMI 2.1, and only one of them is eARC. I will need more HDMI inputs than that. The most obvious solution would be to use a receiver, which I am open to. However, I am already using Sonos speakers. If I were to get a receiver, I wouldn’t have the money or the desire to replace the Sonos speakers. I understand how you can turn a receiver into a Sonos speaker using the Port, but I don’t see much about going the other way around. Because normally, why would you? But I already have the Sonos speakers. I looked into HDMI switches, but I haven’t found any that seem powerful enough to preserve the video and audio in a way a receiver could (and even the few I

Hi,I’m using this combination of hardware: Apple TV4K → LG G5 TV → Sonoc ARC.In Apple TV I have Dolby Atmos enabled. In LG G5 I have Bitstream, passthrough and eARC enabled. Sonos ARC is connected to eARC.Dolby Atmos is working perfectly but whenever I’m running 8K HDR YouTube content or non Dolby Atmos on Netflix or other streaming, I’m getting only Stereo PCM or Multichannel PCM.When I’m using TV WebOS built-in Netflix or YouTube app, I’m getting Dolby Digital.Dolby Digital sound much better and richer than PCM from Apple TV. Dolby Digital audio is much louder and has a lot more of bass.Is there any fix for Apple TV4K?

I have a Beam (Gen 2) and Sub Mini, and I’d like to connect a record player.I bought a preamp and a Sonos Connect, but the Sonos app says the Connect isn’t compatible.Is there any workaround?I saw someone on YouTube using this exact setup and it worked.Any help would be much appreciated!

I would be awsome if sonos made software so you could add all the speakers you wanted in one big sones home theater