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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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  • 30,732 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6029 Topics
Neil25
Neil25Contributor I
asked in Home theater
Sonos Arc and Sony Blu Ray player

Good afternoon all New to Sonos, I’ve got an Arc and I’ve got it working with Sky Q and arc connects to HDMI 3 eArc input .. Sky is on HDMI 2 and Blu Ray HDMI 4 … sounds ok on Sky but no sound at all on Blu Ray.  I’ve ensured that Blu Ray is on same network as Arc .. looked at settings on Blu Ray (Sony BDP-S790)  .. can’t find anything more I can do .. any help appreciate here please  

95617
G
1 year ago
Geekboy
GeekboyContributor I
asked in Home theater
Atmos issue betwwen Beam 2 and LG Oled C7

My Beam 2 is only outputting as Stereo PCM and not Dolby Atmos. I’ve been through numerous discussions/instructions to find out why but drawing blanks. I have a PS5 and Sky Stream and have the Beam 2 in the HDMI arc (2) slot. My tv is an LG Oled55c7v.  Key settings - outputting to hdmi/optical set as auto and on. What am I doing wrong?

2132
Geekboy
1 year ago
Obi-Wan Aloni
Obi-Wan AloniTrending Lyricist I
posted in Home theater
2x Era 300 wall mount positioning for surround (joining Arc+Sub) sofa located mid-room

Hey all,Wondering about the 300 placement and would appreciate help:- I understand I need 20.5 cm distance from sides.- I understand I need to place them upside down, and not tilt them towards the couch.Would placing them where I marked help me fulfill their capabilities to the fullest if I'll follow the above suggestions?Note that I won't put them on the wall right behind the couch as I won't run cables on the wall. Also, floor stands are not an option. Thanks,Alon

8196
Obi-Wan Aloni
1 year ago
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PshrmContributor I
asked in Home theater
Sonos sub gen2 underwhelming bass

I’ve added sub (gen2) recently to my existing Sonos system (playbar, 2X play1) and I don't hear or very little bass from sub if I set the sub setting to +7 and more.I have gone through the posts/questions here and none of the solutions provided, worked for me. Things I tried.factory resetting the sub and adding it to system multiple times trueplay active and without trueplay changing sub placement (playbar and sub are always placed very closely) restarting the playbar removing the surround sound and adding it again connecting playbar to LAN cable connecting sub to LAN cableThe sub is equally bad when playing music from Sonos app and from TV.What else can I do? any help would be appreciated. 

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106rallye
1 year ago
M
MehulptlContributor I
posted in Home theater
Trying to setup new Home Theater but running into issues.

Hello,Im new to sonos. I did all the search in this ask question before posting. I have epson Ls12000 projector with eArc - I have 100ft fiber hdmi cable running to sonos arc up front as center speaker. I got 2 sonos subs and a sonos amp for in ceiling speakers. The only issue im having is when i tie everything together. Sonos amp does not have white light and in ceiling speakers are not working. Arc and sub works fine. Sonos Amp is connected via ethernet cable. All 4 in ceiling speakers are hardwired to sonos amp. I can pause and play when i tap on amp or turn up or down volume on amp. Just that white light is not on but amp is functional as i can pause or play on it. I have tried to reset amp, arc and sub multiple times and every time i tie everything together i have the same issue. Not sure what am i doing wrong. I have also looked at trouble shooting tip section for amp but no luck.  Thank you and sorry for my grammar. 

2028
M
1 year ago
Fragments Of
Fragments OfAvid Contributor I
posted in Home theater
Sonos Ray - dimensions on the back side

Hello Everyone,I wanted to know if somenone can give an information, I need the dimension of the Sonos Ray not on the front side but well on the back side.Thank you forward for your feedbacks.Kind regards.

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Fragments Of
1 year ago
C
CpocpoContributor I
posted in Home theater
sonos arc eliminate headphone out

When I put a jack headphones into tv out, soundbar is disconnected.Problem is that I hace jack tv out connected to my vibratoon system.....any idea?

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buzz
1 year ago
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Tim_StottContributor I
asked in Home theater
How do I stream my music library from my Phone

I have ripped all my CDs and put the digital music on my phone.  But how do I cast the music on my phone to my Bean Gen 2

511010
T
1 year ago
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NJAudiophileContributor I
asked in Home theater
Using ZP120 as surround w/ beam gen 2

I have a ZP120 can I use it as surround speakers for a new Beam Gen2?  Thinking I might have issues with control as ZP is still S1 and beam gen2 is S2 only.  Anyway to make it work?

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106rallye
1 year ago
E
El Pietro KINGContributor I
asked in Home theater
Sonos ray as an SPDIF audio Optical input receiver for the rest of my sonos speakers ?

Hello ! I own a sonos one at the moment.I am planning on buying a sonos Ray for my PC set up. I will be able to connect the ray soundbar to my pc through a tosslink optical cable streaming that way my computer sound.My question however is the following :Will I be able to pair my sonos ray to my sonos one and therefore listen to local file music being played on my PC on my sonos one through the sonos ray ?

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controlav
1 year ago
S
StevenFangAvid Contributor I
posted in Home theater
Sonos ARC and Sub Gen 3 Updating error 30

Hi, I have a ARC and Sub Gen 3 in 15.2 version. In the past I have informed that error occurence when I changed in network router, it is able to finally update with existing Ipad, luckily… Currently I also tried to update to newer version with Iphone 11 of latest IOS. However it cannot update and shown error 30 SUB.. Anyone have advises how to update with Iphone also. 

2469
S
1 year ago
J
JagielakTrending Lyricist I
posted in Home theater
should i upgrade from beam 2 and 2x sl's to Arc and x2 era 300?? what kind of gain in quality i can expect from it?

As in the topic , I am being torn with buying arc and two 300’s . I can buy them for 1250£ for all 3 and really not sure if it's worth upgrading beam 2 and 2 sls.Anyone who has similar situation and now use new speakers could give me some help and feedback ?Thank you P.s: had them in the checkout like 20tikes now and can't decide on the purchase

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G
1 year ago
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Mags4321Contributor I
posted in Home theater
playbase tv and FireWire connection

Hi,I have a QLED TV and Sonos Playbase, connected via optical cable.  I also have a Sony 4K DVD player connected.  I want to be able to watch camcorder films by connecting FireWire cable and watching on TV withSonos playbase.  Can anyone advise how I can do this? Is there a type of optical/firewire adapter? Thanks lots.

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G
1 year ago
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tjwilliam07Avid Contributor I
asked in Home theater
using "group" stereo with arc for wider channels

I saw a video where someone used a 300's in a stereo set up along side an arc system (subs and rears) and mentioned it was okay and did provide more wider channels.  Has others tried this?  Does it "work" as a work around? I assume you'll lose some precision from the arc but would you gain wider channels? 

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buzz
1 year ago
Z
ZathyronContributor I
asked in Home theater
Sonos Playbar doesn't play TV sound unless power cycled

Hey guys, I've got a problem.Sonos playbar with 2 Sonos SL. Worked beautifully without problems for 2 months.Now, it only plays TV if I power cycle it. It still plays music from internet, I can access it fully, I can change the input to TV, but there is no sounds from TV. After power cycle back to full functionality. But after every time I switch off the TV I have to restart the sound system. Wtf? :)

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Z
1 year ago
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MasterChief27Contributor I
asked in Home theater
problem sonos one surround

Hello, I will try to expose my problem, I have a router asus RT ax88u Pro with beta firmware that allows to create a pro guest network (see screenshot) .I have a sonos beam (gen 2) and 2 sonos one in surround . And when I activate the guest network (VLAN) the Sonos One in surround does not reconnect to the wifi network and no longer works and when I disable this guest network all work again. On the other hand the sonos beam works in my 2 cases. I also have a Sonos Play 3 in another room that also works when the guest network is enabled.I am French so sorry for this translation. 

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Jamie A
1 year ago
T
TenyorouninContributor I
asked in Home theater
Playbar keeps cutting out - likey overheating - suggestions?

My play bar from 2018 has been cutting out. I suspect it's overheating because the longer I unplug it, the longer it runs again after being plugged back in.Does anyone have any suggestions on causes or how to repair it?Another possibility, but I don't know if it has a temperature sensor somewhere, might be faulty temperature reading.

1183
Airgetlam
1 year ago
Stanley_4
Stanley_4Lead Maestro
posted in Home theater
Beam stops responding to IR remote with optical connection

One of my Beams stopped responding to my IR remote, tried a second remote, tried turning off all the lights too, still no joy.Both remotes work fine when a spare Beam is configured to use them.Can’t reconfigure the problem Beam as it sees neither remote in the setup steps.Took a while but I found this old topic and a quick power cycle got it working again.I’ll watch for this and if it happens I’ll submit some diagnostics.Old topic: 

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Corry P
1 year ago
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JoanCContributor I
asked in Home theater
sonos system + Devialet Dione Soundbar

Hi guys,I wonder if it’s possible combine a Devialet Dione Soundbar with 2 Sonos ERA 300 in the front and a Sonos Sub 3Gen. I have a Denon AMP pretty new and 2 bookshelf speakers what i would like to use as a rear sorrounds.Is It possible integrate this or have such a configuration with Sonos Port or Amp???Thank UJoanC

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J
1 year ago
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DessybellsContributor I
asked in Home theater
One choice - maximum

Our arc volume has suddenly decided to slide up to max and it can only be held at a lower place by sliding it back on the phone screen and holding it there. Take your thumb off and it slides right back up. On the tv screen the + sign is jiggling up and down. Turning the system off then back on hasn’t helped. Adjusting by tapping the arc sound bar volume controls directly doesn’t hold it either.Has this happened to anyone else?

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D
1 year ago
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isaacchuaContributor II
posted in Home theater
Audio skips with new LG OLED C2 and new Arc+Sub+One SLs / Beam

Hello,I bought a new LG OLED C2 (OLED65C2PUA, 2022) and new Sonos products including the Arc+Sub+One SLs, and a Beam (Gen 2) for another room. The firmware for all the products have been updated to the latest version.However, I noticed that there would not be any sound with eARC enabled, and while there would be sound with eARC disabled, it would skip every other second. This happens whether with the Arc or Beam. The only time it would not skip is when I turn on PCM, but PCM has no Dolby Atmos or surround sound capability.I have followed every advice I could find, including ensuring that SIMPLINK is enabled, ensuring passthrough is enabled, disconnecting and reconnecting the sound bar (I don’t have any other HDMI devices), and even factory-resetting the TV.I’m at the point where I think the TV is the problem, and I realize that the community’s experience with LG TVs have been spotty. I’m a step away from initiating a return of the TV to Amazon. But before that, has anyone tried anythin

9676
I
1 year ago
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DTBContributor I
asked in Home theater
No eARC to Beam Gen 2 via Projector

My SKY satellite box is connected to my projector via HDMI so no HDMI output available to connect my Beam Gen2 soundbar. Currently my only option is to connect Beam via Optical direct to my Sky Satellite box.I would like to connect sound using HDMI and interested in how others have achieved this. I have tried HDMI splitters at the SKY end but no success. 

2953
D
1 year ago
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to-gazaContributor I
asked in Home theater
Can I use Two Sonos One speakers as front pair with my Marantz Reciever ?

I have a decent centre speaker but wondered if I could use two Sonos One speakers to replace my current Tannoy front pair in my 3.0 setup ?

402
T
1 year ago
chris4x4
chris4x4Trending Lyricist II
posted in Home theater
I feel silly asking this but......

I currently have the following components in my Living area:ARCSub Gen 2Two Sonos OnesI just ordered a pair of ERA 100’s to replace the Sonos One’s and realized I dont know how to change them out. The Sonos Ones are currently set up as Rear Surrounds for the ARC/Sub and when playing music are set to “FULL”. Is there a way to remove the Sonos Ones, and replace them to be used in the same way that the Ones are being used? Also, can I then use the Ones in a different location?  Thank you for any help! :) 

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chris4x4
1 year ago
D
DarthSnowflakeContributor I
asked in Home theater
trouble connecting Sonos arc to hue play and other devices

I have a Samsung Q 90 connected by Earc to my Sonos arc.. I have my hue play out connected to HDMI 2 on my TV. Cable box, Apple TV, and Xbox connected to hue play ports 1,2 and 4, respectively. These are the best instructions for set up I could find on the Internet… The picture comes up, but it flickers… it doesn’t seem like you can plug three different devices into one HDMI port on the TV. What if you have two of the devices on? How does tie TV know which one to go to? I think maybe that’s causing the problem. I  used a brand new 4K HDMI cable to connect the Hue Play device and TV. I had previously gone through a Marantz receiver, and it worked perfectly. Wanted to upgrade to Sonos thinking it would work better with new technology like hue lights.  Any ideas on what I’m doing wrong?Thanks! 

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Corry P
1 year ago
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