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Stanley_4
Stanley_4Answer
Grand Maestro
May 10, 2024

Wait for it to happen, within a few minutes submit a diagnostic and note the number provided.

Call Sonos support with the number and ask them what started the playback.

It is rarely a Sonos issue, usually some add-on service being triggered unintentionally.

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
May 10, 2024

Wait for it to happen, within a few minutes submit a diagnostic and note the number provided.

Call Sonos support with the number and ask them what started the playback.

It is rarely a Sonos issue, usually some add-on service being triggered unintentionally.