Contributor I

Answered

Volume low on sonos beam from sony tv

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I have my Sonos beam (gen 2) connected to my sony smart tv and it is very quiet. Need to put it to volume 50+ from the sonos to have what would be level 15-20 on the sony tv.

Any help would be greatly appreciated. I’m assuming it is a setting on the tv that I need to change. Let me know, thank you

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GuitarSuperstarAnswer

Lead Maestro

Set the TV to these settings (if available):

eARC: Auto

Digital Audio Out: Auto 1

Dolby Digital Plus Output: Dolby Digital Plus

Pass Through Mode: Auto

"Receive with simplicity everything that happens to you." - Rashi

G

GuitarSuperstarAnswer

Lead Maestro

Set the TV to these settings (if available):

eARC: Auto

Digital Audio Out: Auto 1

Dolby Digital Plus Output: Dolby Digital Plus

Pass Through Mode: Auto

"Receive with simplicity everything that happens to you." - Rashi

C

charliekochAuthor

Contributor I

Thank you. All these settings were already on these options but I changed sound mode to Dolby Audio from standard. It seems a bit louder.

Any other tricks?

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GuitarSuperstar

Lead Maestro

What devices are you using? What do you normally watch?

"Receive with simplicity everything that happens to you." - Rashi

C

charliekochAuthor

Contributor I

TV info is:

Use a Roku to watch youtube tv, netflix, max, hulu etc. Typical streaming services.

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GuitarSuperstar

Lead Maestro

On the Roku, set the Preferred Streaming Format setting to Dolby and set Digital Output Format to Passthrough. Also be sure that Night Sound (moon icon) isn’t enabled in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi

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charliekochAuthor

Contributor I

Got the preferred streaming format to dolby and night sound was not enabled.

For digital output format the only options are auto (this is what it was on), stereo & custom.

In custom, the options are dolby digital (it was on), or dolby digital plus. Should I change this to plus?

There is also DTS which is currently off.

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GuitarSuperstar

Lead Maestro

Set it to Custom and change it to Dolby Digital Plus.