Home theater

Currently running a beam 2, mini sub and just 1 era 300.While watching tv/ movies the 300 keeps skipping. 

Cuando en la Tv pongo la opcion q se escuche el sistema de sinido Sonosme queda el volumen super alto en la barra y no hay manera de bajarloosea bajo el volumen pero no hace nada, queda siempre en el maximo de altoya cambie el cable optical y sigue igualq puede ser?

I have a Sonos soundbar with an optical audio cable and port but my Toshiba tv only has an HDMI port. What is the best adaptor cable to buy?

I have checked various related topics and tried a number of different things and below is where I’ve got to without success.Set the sound output to optical Setup the optical output to Sonos on the LG TV Setup the remote in the Sonos app whilst the TV was off (only way it would work)Result is that the remote works with the Playbar whilst the TV is off when playing music, but as soon as I turn on the TV it stops working. I get the volume +/- signs but no white light on the playbar and no change in sound up or down. Does anyone have any other advice about how to get this setup properly, as I can’t face using another remote to operate the sound? 

So I have a surround setup, beam, ones and a gen3 sub. I've never really been blown away by it. I like listening to bassy music that I can feel in my body. I don't really get much bass from my setup though. Even if I crank the bass in my sub to +10 it still barely goes on. This is from Spotify direct on my phone, tv Spotify app, or Spotify through the Sonos app. All the same results. The sub is working, but I have to stand over it nearly to feel a good amount of bass.  I also went to my friends house who has an arc and a sub and we turned up some music and my body was literally shaking.  I've tried all different settings in the Sonos app btw, and I don't have truplay 

Hi. Just installed ARC, mini sub, and 2x era 100s. I've got the Sonos app for my Pixel 8 (android), looking for an old iPhone or iPad to set up true play, and now wondering... Can the Sonos app be installed on LG TV's (C3)? ​​I don't want to always have my phone with me in order to change sub settings, turn on/off night mode, etc. Would be nice if I could do that from the TV. Or... Can Google Assistant be set up to send voice commands to the Sonos?   

I have had an ongoing issue that has always existed with this hardware pair.  I have a Beam that simply will not automatically connect to the TV sound that it is connected to via HDMI/ARC.  I must go into the Sonos app, select the Beam, and tell it to connect to TV as source. It says I need to fix the connection. It asks if it is connected to ARC. I say yes. It looks for the ARC.  It eventually finds it, although not always on the first attempt.  This can happen any time the TV has been powered off, even when the Beam has not connected to anything else or been in a group.  I don’t know if I need to trash the Beam or the TV (a recent model Insignia brand).Any ideas of something to try would be appreciated.  TIA. 

TV connection no longer appears in Sonos App after connecting Shield to Samsung TV which in turn successfully controls Beam volume. Need to be able to play TV Everywhere thru app.

Hoping to gain some insight on how to set up my system. I currently have a Sonos Amp powering 2 Klipsch in ceiling speakers in my family room. I use it primarily to stream music but also use the speakers occasionally through the TV. The speakers play through the Line In input on the Amp that is connected to my Xfinity box. However, I just purchased a Beam soundbar to use with my tv as well. I connected this to to the TV via HDMI ARC. So, when I play the TV through the Beam and also turn on the ceiling speakers, there is a noticeable delay in the ceiling speakers. I suspect it is because they are playing through line in. Any advice on how I should set this all up to work correctly? I see a bunch of literature saying this can be done, but little to no literature stating HOW it should be done. Any assistance is greatly appreciated!

Hello,And thank you in advance for your help. I have this as my current Sonos system:All physically in one space, but divided up into two rooms in the app.Room One: Arc + a stereo pair of Move 2sRoom Two: Two Fives (set as surrounds) + 2 Sub 3sI am about to purchase another set of Fives and for the time being, I would like to replace the two Moves. How would I best go about doing this? I want to put the two new Fives with the Arc. I haven’t messed around with removing products so I am hoping with guidance from some advanced Sonos users, I can avoid muddling my way and making a total mess of things. Any help is very much appreciated. Thank you in advance again. Cheers.

All of a sudden my Sonos sub woofer stopped receiving power.  I literally never had an issue with my Sonos system until this happened.  I’ve read all of the topics about resetting it.  That isn’t the problem.  I need help powering the darn thing back up. What can I do?  Are there any repair shops that can look at this?  I contacted support and they want my sub for a 30% off a new one?!?!!??? Not! 

Hi, I have a surround setup with Arc, Sub and a pair of play 1 in my living room. I also have a pair of 3s in my office. I want to swap out the play 1s for the play 3s.one’s go to my office3s go to living roomWhat is the easiest way to do this? Thanks, so much….Mark

hi,one sl surround gave me crowd noise on live sky/tnt football. using era 300 this seems to have gone ?.netflix i get dolby atmos confirmed on s2 app & surround audio.has the era 300 some how restricted surround audio as all i see on app is dolby digital  2.0.hope this maks some sort of sense.thanks

Arc is playing but subwoofer and rear speakers are not. How to fix?

For the past year I’d been able to get Dolby Digital 5.1 on my Sonos Arc SL from my Apple TV 4K via my Samsung UN46B7100 TV, optical audio outport to Sonos Arc.About a month ago I stopped getting 5.1 and can only get Stereo PCM. Tried with multiple different apps that normally gave 5.1 (Netflix, Disney+, Max), but all only yield Stereo PCM.Seeking any advice to get the 5.1 back! I want to hear TIE fighters coming from behind!My Apple TV is set to “Change Audio Format: On, Dolby Digital 5.1” in Settings → Video and Audio Settings.My TV is set to “external speakers”, which enables the optical audio out port to the Sonos Arc. Interestingly, when I looked up the TV manual, I saw the below text:“When the Home Theater receiver is set to On, you can hear sound output from the TV’s Optical jack. When the TV is displaying a DTV(air) signal, the TV will send out 5.1 channel sound to the Home theater receiver. When the source is a digital component such as a DVD / Blu-ray player / Cable Box / Sat

Just purchased a Roku 65” TV, Roku remote will not control my Sonos Playbar for volume. I can however still use my Directv remote to control the Sonos Playbar. Any suggestions how to get the Roku remote to control my Sonos Soundbar? I prefer to only use one remote.

I have a Sonos Arc, Sub, and two One SL’s set up as a surround in my living room. The Arc is connected to my Sony KD-48A9 via the HDMI eARC. I have both the Arc and one of the One SL’s connected via network cables to my router. My router has been replaced with a new one during the four years this ongoing problem has occurred. My living room is only small So wifi strength is not an issue as the WiFi router is in the living room.I experience millisecond sound drop outs every couple of minutes. I am pretty sure it only occurs when watching higher quality streaming services eg Netflix in surround sound. it doesn’t seem to happen when just watching normal broadcast TV.i have been in touch with Sonos on multiple occasions since purchasing in 2020, but nothing they have done or told me to do has fixed it. I’m at a loss and wondered if anyone has any suggestions. I would totally not buy the system again as I have lost faith in it and found it very disappointing having spent a substantial amoun

I have an ARC 2 connecting to a Samsung TV. It has worked fine for a year. I switched my streaming device from a Roku to a Direct TV streaming. Now I can’t get my ARC to connect even after I switched back to the Roku.

I am playing an audio file through Kodi running on my Amazon Fire Stick.  While the file is playing, the Kodi screen on my TV tells me the file is 5.1, PCM, 48kHz, 6912 kbps and 24 bit.  But when I go into my Sonos app on my phone to see what is playing it says Stereo PCM and nothing else.  I believe the file to be a 5.1 multi as that is how it was created, but the Sonos app is concerning me that perhaps the file is being downconverted somehow.Which is giving me the correct information?

I just set up my new Sonos Ray soundbar.  I assumed I could use Bluetooth to stream music from my cellphone but my phone can’t find the soundbar.  Does anyone know if the soundbar has Bluetooth capability?

I have a P265v5 remote but can find to code to connect to the beam. Is there such a specific code?  

I have a strange fault with my Sonos Playbase - basically in the afternoon it sometimes stops responding to any of my remote controls to change the volume. I have a TV remote (LG) 2x Sky Q remotes and a Firestick remote all setup to adjust the playbase volume but for some reason around 13.00 to 16.00 every so often the sound base stops responding to any of them. Leave it for a couple of hours and everything is back to usual. I’ve not changed anything in my setup, location, WiFi etc and the system will always respond to the app. Has anyone else experienced anything similar? Happy to take suggestions  but clearly it’s not batteries or defective remotes as it rights itself after a couple of hours🤷

When I first set my Sonos beam up to my LG TV I could adjust the volume of the system using either of my tv remotes (LG remote or Virgin Media remote). The TV would show the bar indicating the volume level. Recently, despite not changing any settings the TV no longer shows the volume indicator. The remotes still control the volume but without showing what level it’s currently at. The TV doesn’t have an e-arc input, only arc but the audio is set up through Simplink on the TV. Whether playing audio from my Virgin STB or Xbox it sounds fine but is frustrating that the level is no longer shown like it has done for months previous.  is this a remote issue or recent update? Any help would be appreciated.  

Hello,My playbar cuts out every few minutes when streaming music and while playing tv audio. It has not mattered what service I am streaming. When I pair my Play1 with it, the Play 1 continues with no issue, but the playbar cuts out. It is not the service nor my network causing the issue. 

Has anyone had problems with their Era 300s having an annoying echo when included as rear surrounds?