Skip to main content

Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 5,841 Topics
  • 29,852 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
  • 0
  • 1
BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
  • 0
  • 15
AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
  • 7
  • 22
5841 Topics
H
HT005Contributor I
asked in Home theater
Direct spotify music on arc

How to directly play Spotify on arc?It happened at beginning when I set up arc (a week ago) but not today. Both apps are updated.

3942
H
1 year ago
R
Rockym19Trending Lyricist I
asked in Home theater
Sonos Beam gen 2 + LG OLED55C9PLA

good day everyone.  I would like to ask you about the way to connect my sonos Beam gen 2 soundbar to the LG OLED55C9PLA TV.  I tried to select eARC passing through in the sound settings, but no sound from the soundbar.I am doing something wrong?Thank You 

2584
Airgetlam
1 year ago
R
Rockym19Trending Lyricist I
posted in Home theater
PlayStation 5 + Sonos Beam gen 2

good day everyone.I bought a PlayStation 5 a while ago and I was shocked that the sound is only coming from my LG OLED55C9PLA TV and not from the sonos Beam gen 2 soundbar.I tried setting the sound output to eARC but that didn't help at all.do you have any tips or advice on how to get the sound from my PlayStation 5 through Sonos?Thank You.

58533
R
1 year ago
C
Chris_UK23Contributor I
asked in Home theater
connecting Ray + Amp to PC via Optical

Hi guys,I’ve been using Sonos products for years and looking to expand my current kit into my home office.  I’d like to connect a Ray to my PC via optical. I’d also like to connect the Sonos Amp to my PC via optical (assuming this is necessary and the amp can’t pick up the signal via WiFi). The amp will be powering 2x Q Acoustics bookshelf speakers that will act as rears.  my PC only has one optical connection so with the above needing two optical connections, I’ve hit a roadblock. Does the amp need to be connected via optical if the Ray already is?  any thoughts or guidance would be very much appreciated!  

1392
C
1 year ago
N
Need AdviceContributor I
asked in Home theater
Compability Questions

Purchased Playbar, Sub, 2 X Play 1’s and a Play 5.Playbar fails to power up. Am told it is not reparable.Wish to replace it with Beam Gen 2.Questions:Is the Beam GEN 2 compatible with the original Sub and Play 1’s for Surround?Can I (or must I) use Sonos Version 2 App for all ORCan I only use Sonos Version 2 App?

313
buzz
1 year ago
D
DukeOfHavocContributor I
posted in Home theater
Arc no longer playing TV audio LG OLED55CX6LA

HelloAs per the title, I have a LG OLED and Arc. I’ve spent 2 hours tonight trying to figure out why all of a sudden I cannot get any TV audio to play. It works perfectly for music as part of a larger network or on its own.  List of what I’ve tried (in no particular order)Full factory reset of TVUpdated TV to latest firmware (04.40.70)Full factory reset of Arc.Updated Sonos App (15.4)Updated firmware for all speakers (15.4)Re-run the TV set up for Arc via the app.Uplugged the TV and Arc for 15 minutes.Tried resetting the HDMI handshake by disconnecting and leaving them for 15 minutes.Tried a different HDMI cable that I know works with other devices (I’ve always used the Sonos one).Used Sonos’ recommended audio settings on the TV:TV settings:DTV Audio Setting: AutoDigital Sound Out: Pass ThrougheArc: On.  The TV can see the speaker. It displays that the Sonos is connected and that I can control it via LG’s universal remote option which had always worked prior. I even get Sonos’ pretty w

172014
D
1 year ago
M
MNojoContributor II
asked in Home theater
Arc dialogs are extremely "flat"

I’ve just bought the Arc and I am extremely disappointed with the flat sound of dialogs (center speaker). It sounds like it is all trebble - no midtones, no bass.I think the Arc is capable to provide much richer dialogs, because there is “ok” midtone and bass in music.I’ve tried turning voice enhancement on, but that is worse.Any ideas?

1041
G
1 year ago
M
Moneypenny12Contributor II
asked in Home theater
Sonos Arc

Hi we have a Sonos Arc and want to add two sonos play 5 (gen 2) to the TV sound. Anyone know how this is done.  thanks 

261
Ken_Griffiths
1 year ago
C
Carlos309Contributor I
asked in Home theater
Why does my Sub G1 keep dropping out?

My Sub keeps dropping out randomly.As in it goes quiet for a bit then comes back on. Always comes on if I pause it and restart. Seems to do it more when I’m playing it medium to low volumes.Any ideas? 

261
Airgetlam
1 year ago
G
grunge03Contributor I
asked in Home theater
Rear speakers for high ceiling

Hi everyone,I've just moved to a new house and we are trying to create a nice space for watching movie.I have an arc + a sub but I want to add some rear speakers.I'm hesitating between adding 2 era 300 or (just) 2 era 100 since my ceiling is very high and not straight, I've browsed a lot of threads here but couldn't find someone with the same ceiling.Even with true tuning trying to do is best, I'm not sure it's worth since the speakers will not be able to make the sound bounce from the top nor the side?Thanks for your help  

2762
G
1 year ago
L
LarsUSDContributor I
asked in Home theater
HDMI ARC / Samsung Set-up - Unable to select Dolby Digital

EDIT: I was able to select Dolby Digital after restarting my AppleTV. But I am not able to select Dolby Digital+. Anything I can do to get that option? I recently set-up an Arc Soundbar, Sub (Gen 3) and 2 Era 100 speakers for surround sound. I noticed while watching TV Samsung QN82Q70RAFXZA) that there was no sound from the Era speakers so I checked the TV Sound Settings and for some reason I cannot select Dolby. The only option is PCM. I swear prior to installing the Era speakers that I had it set to Dolby. I double checked the HDMI and it is plugged into the ARC port on the back of my Samsung TV and plugged into the Arc Soundbar. Not sure why I am unable to select Dolby from the TV Sound Settings.Additionally, I checked my AppleTV settings as well since that is primarily what we watch TV and Movies with. What am I missing or doing wrong?Red HDMI plugged into Arc Soundbar.Samsung TV Sound Setting won't let me change to Dolby Digital even though I am plugged into the ARC HDMI port.Sams

18363
G
1 year ago
N
Norberto2nContributor I
posted in Home theater
Configuración Cine en Casa

Buenos días.Tengo la barra de sonido Sonos Arc y los altavoces Sonos One y Sonos One Slquiero adquirir el Subwoofer Sonos SubMi pregunta es ¿puedo añadir también dos Sonos Era 300 para que la experiencia fuera máscompleta o no se puede ?Tendría los Sonos Era 300 en los laterales del sofá y los Sonos One detrás del sofá.O no hace falta añadir 2 Era 300, con 2 One ya sería suficiente ?Mi salón es de 4,5 metros de ancho por 5 metros de largo.Gracias por su atención.Un saludo.Norberto Rodriguez.

2084
N
1 year ago
T
TeabarContributor I
asked in Home theater
Sky cutting out and listening to music !

Hi, so I quite often watch the sport on the TV with no sound, and listen to music instead on the Arc, (connected to the same TV), so no TV sound.However, I use a Sky mini box, which is very temperamental and quite often loses signal and cuts out.  Every time the sky box loses its signal and then reconnects itself, it cuts the music off of the Arc and plays the tv sound by default.  So I am forever restarting the music.Is there a way to stop the TV from cutting off the music every time ? and giving the music that is playing priority ?Thanks.

512
T
1 year ago
D
DwarrelpootTrending Lyricist I
asked in Home theater
sub mini worse than beam 2 on its own.

Installed a sub mini yesterday with a beam gen 2 and one sl as surrounds. When I turn off the sub I get MORE bass. Is this the intended result? I can get the same result by doing minus 6 on the beams bass setting. I have to put the mini to +10 to notice a difference. Tried it in multiple locations (in a corner, next to the tv cabinet, in front of the cabinet) might be a null zone issue, since on the left at the dinner table the bass is significantly improved, but that’s not the listening area. Somehow I can’t get a proper position for the listening area. Edit: counterintuitively I’ve placed the sub mini on the right side of the tv (its against a corner) and just in front of the cabinet and the corner wall. It seems to do a LOT more now, even a bit too much honestly. But when places back in the left side it does nothing. Testing with Limit of your love from James Blake

10798
Airgetlam
1 year ago
R
Robbo2906Contributor I
asked in Home theater
No sound through arc

Why when I watch uhd sport/films through sky q is there no sound coming through the arc

978
Ken_Griffiths
1 year ago
T
texbruContributor I
asked in Home theater
Sonos play bar and sub gen 2 disconnects after less then a hour

I have two rooms with Sonos play bar+2 Play 1 and one sub. One room Sub disconnects after short period time and I get ?. Other room all is perfect.I factory reset sub unlimited times with same result. I factory reset all four units and regrouped them and setup surround group all working and after less then an hour I get ? instead of sub in S2 app. 

595
T
1 year ago
T
tjs1040Contributor I
asked in Home theater
Samsung TV audio

I use Sonos Beam as soundbar for samsung smart TV. I also listen to music services via wifi. All (wifi) channels work fine, but TV audio has stopped functioning even though the TV icon shows up on my phone app just as it always has. All attempts to reconnect with TV have failed. Again, only wifi works. Direct hdmi connection between TV and Beam does not. Message says “hdmi arc not connected.” Ideas or suggestions appreciated. Just know I am not a sophisticated technician when you reply. Thanks. 

2922
T
1 year ago
D
DiscosupaflyContributor I
asked in Home theater
will my Sonos Arc+gen 3 sub+ era 300 (2) work with my new Hisense L5g

Title.just purchased a Hisense Short throw projector with a 120” screen, and I bought the Sonos Ultimate system (Arc/sub/era 300x2) to go with it, just wondering if I made a mistake, wanting to make sure they are compatible. I was told yes by Bestbuy, but seems after reading some things online there may be issues, just wondering if anyone has any tips and or insight to help me out

3616
106rallye
1 year ago
M
Mr markoContributor I
asked in Home theater
4x ceiling speakers, 2 x amps

Hi all, I have g3 sub, g2 beam, 2 x g2 amps & 4 x ceiling speakers. Initially I had hoped to use all together then realised the soundbar was a issue with the 2 front ceiling speakers, I had then hoped to use the beam, sub and rear ceiling speakers as a set up on 1 amp for tv etc for 5.1 then turn on the 2nd amp with 2 front ceiling speakers connected to it to play music all together, however this does not sound good listening to music, likely because of the soundbar I assume. Also the rear ceiling speakers set up as rear surround and on max volume etc are hardly noticeable. Any way around this? Do I scrap the sonos and go conventional amp with center speaker etc to control ceiling speakers for 5.1 and music stereo or other option I thought possibly have all 4 ceiling speakers on 1 amp just for music, then sub, beam and 2 further sonos for rear speakers behind sofa, the only problem I see with this though is the sub would only work with 1 amp or the other amp whereas I would like it

1182
Airgetlam
1 year ago
G
ggoddardContributor I
asked in Home theater
Era 300 Placement for Surrounds

Hope you are well folks!I am trying to understand the guildelines from Sonos on placement  (specifically how high on the wall to mount them.  In the guide is states;Era 300 should be placed indoors and have approximately two ft (.61 m) of overhead clearance for optimal sound quality. Is this stating two ft (0.61m) is the optimum height as that is how it reads to me?  In my experience I would have thought the ideal placement would be closer to ear level?

34552
Ken_Griffiths
1 year ago
O
OverSurgeContributor I
asked in Home theater
I’m hearing a crackling/static sound coming from my arc and surround speaker ones

I’m hearing a crackling static sound periodically coming from my Arc and two surround sound Ones when nothing is playing through the speakers. For instance, if the TV is paused and/or music is paused. Anyone know where I should look to determine cause of this crackling? Diagnostics 1396450043

47784
M
1 year ago
A
alexis0391Contributor I
posted in Home theater
Multiroom and TV

Dear All,I have a very simple question : i have a tv, and i would like to hear the sound of my tv through sonos multiroom environment in every room of my house. ​​​Could you please help me out on what equipment i have to buy and what protocol  i have to use in order to connect these equipments together ?I thought a connected tv with connected speakers would work together easily, however it seems not to be the casethanks for your help 

73311
Ken_Griffiths
1 year ago
Edengrand
EdengrandContributor I
posted in Home theater
Volume "jump"?!

Hi there! Can you set the volume not to change as much when using TV remote? Samsung smart tv change to much on every “click”. From zero to first it's a huge difference. Is it possible to change the settings in the sonos app? Would like it to be not so sensitive.Also have an issue watching soap2day or other, sound isn't synched with movie. Sound is dragging after and all I can find in sonos app is about the other way around. 

345
Airgetlam
1 year ago
R
Robin608Contributor I
asked in Home theater
ARC + Sub (Gen 3) on LG OLED 65" C1 using eARC want to add RC80i rear surround sound.

I am changing over from a component system to SONOS. I already have a Sonos ARC with Sub (Gen 3) working fine but need to add the ceiling installed and wired Polk Audio RC 80i as surround. From what I have read, the Sonos Amp is what I need next, but the specs say the Amp uses eARC from the TV. The ARC soundbar is already using that  eARC from the LG TV. How do I get both to use the same eARC plug? I want to make sure I’m getting the proper product before I buy something that won’t work with my current situation. Also, when I setup the ARC and Sub, it didn’t want to work with the TV and come on when we turn on the TV. To solve that issue, I now leave the ARC and Sub on all the time. Is that the correct way to do things or am I missing something? Thanks in advance.

873
G
1 year ago
T
Tez TezContributor I
posted in Home theater
HDMI ARC problems with Sony KD-65X8500G TV

What can I do to get Sonos Arc Sound Bar working on my Sony KD-65X8500G TV ? Trying to setup my brand new Sonos Arc with my Sony KD-65X8500G TV. Have downloaded the Sonos2 app on my iphone. Within  ‘TV Setup’ it asks to ‘Turn on your TV, then plug the HDMI cable into the HDMI ARC port’ - to which I have done and then pressed ‘Connected to ARC’. I then get a message pop up ‘HDMI ARC not detected. Make sure the HDMI cable is connected to the ARC port and your TV is on’I have done this over and over, even re setting the Sonos Arc, turning off power to Sonos Arc, turning off power to TV, Disconnecting HDMI cable from both TV and Sonos Arc and re connecting - and still getting this same message - VERY FRUSTRATING !!  Is my TV settings wrong somewhere? 

4234
T
1 year ago
Terms & ConditionsCookie settings