Home theater

Do the soundbars and amplifier support eARC for Dolby ATMOS and DTXS-X?

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. Hi since I’ve had my new tv set up I’m experiencing issues.The sound intermittently keeps cutting out which is so annoying I went on the Facebook group forum and everyone said to change the hdmi cable which I’ve done but the issue remains. Can you pls assist ? 

Hello,I've had a Sonos full home cinema for a long time and was very happy with it, but the problems started when I had to replace my router. Now I'm really regretting buying Sonos, I was choosing between two manufacturers and ... After replacing the router, I had to connect to a new wi fi network. Beam succeeded out of many attempts with both Iphone and Android. Somehow I managed with Android, still not sure how I managed it, i.e. almost the same as winning the lottery jackpot. And I still can't connect the sub mini and one sl. Everything works and connect to wi fi and assign to a room, but when I open the app, it doesn't show up in the system and asks me to add again. The router shows that it is connected.Please, can anyone advise

Can I use just one era 300 for a small room for surround ,I have a beam 2 

 I've got my system up to date and using the newest iPhone app and I have an Arc soundbar.The problem I have is that the balance slider on the app doesn't do anything; when I'm listening to stereo audio it doesn't matter which way I move the slide it doesn't change the audio output at all i I need the balance to work because the left side of my Arc is very close to a wall and the right is far; even after Trueplay tuning, the audio sounds about 30% to 40% louder on the left than right and I can't fix it because the balance feature in the app doesn't work please help  

I spent half of my day after purchasing the IKEA SYMFONISK gen 2 speakers failing at setup.  I reset the speakers, router, phone, and unplugged each device numerous times. The devices appear and begin the setup process through wi-fi but eventually fail to connect. The router is 5 feet away from my sonos speakers.Not even a direct ethernet wire would work for me.  I have not found a useful tip or video that troubleshoots this nightmare process. 

Hi, My sub gen3 isnt connecting to the app, now i have done a reset of the sub but the app is closing when it's connecting...also i updated the new app to the latest version... Everything was working...till the app has a new interface... What's the solution?

I just bought the Sonos arc bar and gen 3. The only problem I have is the Bluetooth not available to connect a device, unless IPhone 😢. Sometimes my wife and kids wants to connect their android phones and play their music, but Sonos makes me look selfish with my family. IS THEIR ANY HELP TO CONNECT WITH BLUETOOTH?

Hello, recently my Sonos ray bar started to mute itself (happens sporadically) Sometimes it unmute itself but sometimes I need to press unmute button several times.  I uploaded a diagnostic test *********. Pls advise  Moderator Note: Recorded and removed Diagnostic Number, as it is considered private information. Modified in accordance with the Community Code of Conduct.

It is just so frustrating, My new Era 300 just cannot connect to my existing Arc and Sub. It will appear as 2 seperate systems even though they are in the same network. Note that the new Era 300 had been added into the same room as I wanted to them to add as surround speakers but it will never be found even they are mentioned as being added. When I reset the app and tried to find the systems in the wifi, it will come up as 2 systems. If I were to select the Era system, it will label itself as Room2 and not the Room I had included them. When I force it to Room, nothing will happen.Something really funny for the app is that, no matter how I added the system, the other rooms will not appear in the

I have ray and era 100 how do I set up for surround sound have paired them but I think they're working as stereo not surround ?

Has anyone yet managed to get there Sonos sub mini to either connect or assign to the system after todays update I’ve reset mine yet again got it registered not like last time however I’m still not able to assign it to my pair off speakers still says it’s make sure it’s  connected to Newark or powered on why hasn’t this been fixed?????? been two weeks now & Sonos is taking the p🤬ss 

Has anyone else had this issue? I have two Beam Gen 1s that have been working fine for a couple years. I use them on computer monitors which do not have ARC, only 3.5mm out, which I’ve been converting to optical and using the included Optical to HDMI converter to get the monitor out to the Beams. I got a new remote and wanted to set it up to control the volume on the Beam, I was forced to update the app and beam in order to set this up, which I am now regretting. It took several hours to get the update to finally apply to the beam without it disconnecting. I did finally get it set up on the new system and was able to go through the TV set up like normal.The issue now is the beam refuses to play with the optical input. Nothing else in the system has changed. I moved the unupdated Beam into the same room and plugged it in to the same setup, and it plays without an issue, it’s only the updated beam that won’t play. During the TV setup when I select optical, it tries to detect th

We got a new Sonos ARC and trying to connect it to the app is a nightmare. We keep getting the message “There was a problem adding your Sonos Arc to your system. Try again later”We have tried many many times later.  We have rebooted to wifi, restarted my phone, uninstalled and reinstalled the Sonos app and factory restarted the arc. What else can we do?????!!!!!! 

Is it possible to use a Sonos ray soundbar with an ikea Sonos Ray with Ikea SYMFONISK and a Sonos Era 100 speaker for surround sound 5.1?

I have an older Sonos Play bar and two S1 satellites connected. They have worked wonderfully until yesterday.  I got an update the app notification. And sadly I did it. Now, the app no longer connects to my Sonos equipment. Instead it connects to my TV’s SPDIF. When I go into the LG TV’s setup, it says Sound Disabled. It does not allow me to reconnect. The result is my system is unusable. It was fine until yesterday. The app update killed everything. The support phone number is an 85 minute wait, there are no chat agents available, and the chatbot is laughable. Asked me the same question five times in a row. I have a feeling I need the older app but don’t know how to go back. HELP!!

Before the app update, “About My System” would show the format of the HDMI input from my TV. It is blank now. Another user said it is in the ‘Now Playing’ area, but it doesn’t appear for me.

I just purchased a brand new Sonos receiver and the Sonos App does not work. It is a revolving loop of signing in, and the application was deleted, reinstalled, the WiFi is over 600bps. The tech company, which is a Sonos dealer, said it is not the Sonos system, it is the app. The speakers work though the new amp with individual streaming services, but not with the Sonos app. Also, my Sonos Soundbar will not hook up by bluetooth to the Sonos App either. When will the new Sonos App be fixed?

My TV does not work with the Sonos and Sonos app. I have no sound! I am not happy

Hi everyone, I’m really considering upgrading my old Samsung soundbar to Sonos Arc (+Sub and Ones as surround speakers). When reading discussions here I stumbled upon a lot of threads regarding problems with Samsung TV’s and the Sonos Arc regarding Atmos, 5.1, sound cutting out etc. Some of the threads were quite old so I was wondering if someone with a similar setup could confirm if problems have been patched or if there are still problems with the functionality. I really wish to upgrade but at the same time I’m a little afraid to invest and then end up with the setup not working as intended… My setup would be as follows:Apple TV 4K 2nd gen—> Samsung QN90A (2021) with HDMI —> Sonos Arc with HDMI eArc Could someone comment if they still have problems with a similar setup? Thank you very much in advance!!

Is there a way to adjust individual speaker volume in a group speaker setting?

Helloafter the sonos app update , i did an update to arc and after update the arc can’t find the sub i try everything , restart app, restart router , restart Sub to default settings and still not work, its say the sub is on the same network and the sub login successfully to Family Room but in Family room i see only the arc.. please help me with this i try like 2-3 says to fix this without any success 🤷🏽‍♂️

How to download latest software for Sonos 2

 Hi all, I hope someone knows about this topic. Since the last update of the Sonos app I'm having trouble with my surround system. I have an Epson projector that connects to a Bluetooth receiver (soomfon SF-BT013) and this connects through the Sonos optic-hdmi adapter to the beam bar.For the past 5/6 months I've been using this setup without any issues. And since more or less a week ago there is no sound from the setup.- I've tried a new Bluetooth receiver(thinking this is broken) with no luck.- Tried also resetting the whole system, no luck.-  I've connected the bar on a Samsung TV through the optical adapter and also by eArc hdmi and both work. -  music streaming works.Not sure what is happening and how to fix it.

Sonos amp is in system but coming up not registered? Tried resetting and reconnecting but won’t register to be able to be used