Home theater

(also posted this on the PreSonus forum)Hi! Recently switched to Studio One for working in Atmos - love it! Also recently bought a Sonos system: Arc soundbar, 2 Era 300s for surround (rear), and will be adding a sub later this month.Have been rendering ADM-BW files and using Dolby Renderer to export to MP4s; plays fine in the Sonos app; but would really be great if I could run Studio One live to my Sonos systems to listen, mix, tweak...Have tried airplay (have a 4k Apple TV), but the Studio One output prefs say airplay only does 41.1k and atmos needs 48k. Tried streaming via airfoil app and connecting my macbook pro M1 to my TV (has eArc going to the Sonos Arc), but only get stereo playback there.Considering getting a NVIDA Shield Pro to stream from Studio One live - would that work?Any suggestions would be greatly appreciated - thanks!Dan

Spent several hundred dollars and half a day today with no result.  I bought a pair of ERA 100s and tried to add them as surrounds to my Arc and sub  set up.   I set tup the speakers with not problem individually,  then went to add as surrounds to my living room.  The system asked me to select one of the era 100s. identified  which side of the room it is on using a chime sound and then selected to add them.   Tried about 30 times.  Re starting the roster, the speakers, the arc, everything.  Even a couple of times it said they were successfully set up,  but they weren't.  Spent about 2 hours chatting to a Sonos support person online.   She basically gave up and gave me a list of questions to ask my internet service provider.  That is not going to be easy - their tech support is not exactly straightforward to deal with.  Very frustraded,   Ton between holding on and seeing if it resolves itself and driving the speakers back to the shop in anger. i have had era 100s as surrounds on this s

Even the most of my new touch of the HDMI cable(For example, when installing the arc and mounting to the wall) Causes it to disconnect from the TV.  At this point, I’ve tried putting spacers behind the cable where it connects to the arc. I have tape going around the entire ark to hold the cable in place, but it keeps disconnecting and reconnecting. No movement, and not installed is working fine.This is the least premium HDMI port I have ever seen in my life. :( 

I bought an arc, 4 era 300s and 2 gen 3 subs. Only 1 pair of 300s will connect as surround. The other 2 can be set as a separate stereo set, but the volume doesn’t change with the arc and the timing is slightly off.  also, the second sub won’t connect after the mandatory update, so it is now useless. I tried to plug it in with an ethernet cord and it won’t switch over therefore not connecting.  wtf. Please help. 

I added the second sub gen 3 to my existing setup of Arc, a pair of fives and an existing sub gen3.  the sub is shown in the app but says sub not registered.  I’ve tried resetting the sub, the modem, the app, everything.  no joy please help

I have a Sonos arc, sub, and two play fives that I was using as surround speakers. I moved to a new apartment and no longer have the fives I was going to replace them with something else. I seem to be unable to remove them and I don’t have them anymore because they’re in storage. is there a way to move them or set the room up again? 

Hi, I have Sonos arc connected to LG C2 Oled Via EARC connection . Sometimes am loosing sound when I open some App like Youtube/ Hot star etc or when I toggle between Apps I loose sound sometimes . But when I open a Netflix App this gets  connected again and sound starts to appears don’t know why . I am using this technique for last few months if I loose sound I connect to Netflix and it is back and move to other Apps. How do I correct this issue .

Hello,i, like many others, am having trouble with the new Sonos app:Difficulty switching back to TV audio after using AirPlay for Apple Music Significantly lower TV volume after switching back from AirPlay/Apple MusicNever had an issue with the old Sonos app. It was much easier to use.Curious if anyone else is having the same issues as I am, and how to fix them.Thanks.

Hi there, when I connect the arc soundbar to the tv hdmi arc port the remote control volume control is lost. I can only change volume via Sonas app or voice control but would rather use the remote control - has anyone else had this problem - I can’t locate remote setup on the app! Thanks 

hola a todos.me presento en este foro, soy nuevo usuario de la marca, estoy en Barcelona España.estoy montando mi cine en casa, ya he instalado Sonos Arc, dos sonos one, un sonos sub ( voy a poner un segundo sonos Sub),la pregunta es para poner dos Sonos en el techo que necesito?no se si es muy complicado o no, merece la pena, principalmente veo series y peliculas en Aple Tv.tambien tengo un Sonos Move a veces lo pongo atras en medio de los dos Sonos one, pero no se si es lo correcto.muchas gracias a todos.

I've been tearing my hair out with my Sonos system for what feels like an eternity. My Playbar randomly disconnects multiple times during every song, like it’s on some sort of mission to drive me insane. After finally deciding to investigate, I found numerous discussions like this one:  Apparently, people have been battling this issue for years, and Sonos is supposedly "investigating" it.Does anyone have any idea what’s going on with this so-called investigation?P.S. I mustered all my patience and spent over 3 hours with a Sonos agent, performing an endless series of ridiculous tests and sending diagnostics, all for nothing. At this point, I feel like I should be awarded an honorary tech support degree!Thanks (I think...),Carles

I have bought a sonos arc to my philips oled tv and Apple TV 4k. And every day I have to restart my Apple TV to get picture on my tv. I get error message from my tv, “this picture format cannot be displayed on the tv”. Sometimes no picture at all, only sound. And sometimes I get a “hdcp error message saying to replace my hdmi cable since it doesn’t support hdcp”. This happens both with my Apple TV 4k and my Arris tv box. and everything worked fine before I connected the Sonos Arc. if I restart my Apple TV and/or the tv box everything works fine again. I’ve tried disconnecting everything and reconnect. But same problem the next day. 

I use to be avle to adjust volume on the playbase via the buttons on the top but now dont seem to be working. Does anyone know how to fix this?Thanks 

Factory reset your Sonos Playbar and add it back to your Sonos system. The app will then guide you through the process of pairing the Roku TV remote using an optical audio cable connecting the sound bar with the tv.I figured this out after wasting my time on Sonos Live Chat, who gave me instructions for a previous version of their app. I waited 35 minutes on hold with phone support and they told me my remote wasn’t compatible as it wasn’t infrared, when in fact it is IR. They then gave me the same bad instructions as Live Chat, i.e. click on “Home Theater” and then “Setup Remote”, which doesn’t exist on the new app.

Cannon reconnect sonos play bar to internet.  products not found

Which S2 speakers are compatible with Arc for Surround Sound? Apparently my Move2 don't do it.

Just unboxed Sonos Ray - plugged in, attached optical cable, followed instructions on Sonos app and my devise is not found. Any ideas? 

Hi all,My trusty Sky Soundbox has finally given up the ghost, and I'm looking to upgrade to a Sonos system. I'm leaning towards the Sonos Arc, but my living room (see pic) has a lot of exposed beams. I'm worried this might interfere with the Arc's upward-firing speakers and Dolby Atmos performance.Would I be better off with the Beam Gen 2 and a Sub Mini for my space? I'll also be using two Sonos Ones as rear speakers. The room is roughly 19x18 feet with 8-foot ceilings.I'd love to hear from anyone with experience in similar situations, or general thoughts on the Arc vs. Beam Gen 2 for a room like mine, especially with the addition of rear speakers. Is the Arc worth the extra cost over the Beam Gen 2 in my situation? Thanks in advance! 

In my home theatre, I have a player, sub and two play ones for surround sound.  I cannot find the place the the Sonos app where you can separately adjust the volume of the sub and the two play one speakers.  I can only adjust overall volume.  I know I used to be able to do it, but I cannot seem to find how to do it.

I have a Sonos Arc and Sub Gen 3. The Arc is connected to my Nexigo Aurora projector using HDMI eArc. The sound quality isn’t as good as when I play music from my phone via AirPlay. For example, a song sounds great on my phone even at half volume with strong bass. But when I play the same song through the projector, even at 80% volume, the sound quality is lower without life. Does anyone know how to fix this or suggest better alternatives?

Hi Sonos Community... Been frustrated for a few weeks... I have an Arc soundbar and Sub. The soundbar works great, although the sub does not work.  The sub is connected to my WiFi network (same as the arc). WiFi is enabled on the arc settings. I've deleted, added and redeleted the sub from the system. Have also reset both the arc, sub and my internet network multiple times.  Getting through to sonos via phone is Impossible. Any solutions? 

My subwoofer was previously paired with my ARC soundbar, but today it lost connection and stopped working. I tried pushing the side button on the subwoofer, and it would work for 5 seconds and then dropped. I removed the subwoofer from my arc and am trying to add it back, but now it’s not finding it. How can i add it back and get it to work again? Thanks 

Somehow the option to control the volume of the surround speakers in the system has disappeared in the current app. Is that just me?

Config: ARC and ERA 300 both part of a named group.Switching from TV to Music is easy enough and works flawlessly. Reverting back to TV is not so easy.On the home screen I select TV as a source and the ARC speaker does switch to the TV input but the ERA300 keeps playing the music. The only way I could find to get TV to play on the ERA300 is to go to the home screen, select the system name, press the TV audio play control and select the speakers and reselect the ERA300 click apply and it switches.Can’t understand why switching from TV to Music is a single click, but reverting back to TV requires a lot of clocks to accomplish what should be a simple task. IS there an easier way to revert back to both speakers playing TV as a source.

Hi I have an ATV 4K, sonos arc and LG C9.  Should I set the LG to Bitstream or PCM?