Home theater

Just Bought a Sony UBP-X700 4K player (multiregion) and having some problems with audio.  Here's the rest of my set-up:  LG C9Beam (Gen 1)2 x Play:1Sub (Gen 1?) The 4K disk I've been testing with is Interstellar (although I have tried others). When the audio settings for the player is set as follows: Digital Audio Output: AutoBD Secondary Audio: On ...the Sonos app reports that the Beam 'Audio In' is Stereo PCM 2.0 when I play the disk on the default audio setting (English DTS-HD Master Audio 5.1ch 48KHz). However.. When I set the following on the player: Digital Audio Output: AutoBD Secondary Audio: Off ...and play the disk on the same default setting, there is no audio and the Sonos app reports 'Audio In' as Silence. When I switch the audio setting on the disk to the next one: English Dolby Digital 5.1 ch 48KHz I get audio but unfortunately there's Audio Description bundled as part of the main soundtrack (the Sonos app reports' Audio In' as Dolby Digital 5.1). Is there a problem with

Hi everyone. I’m pretty new to this so please bare with me. I want to set up either a 4.1 or 5.1 using a Sonos Amp which I have acquired. At the moment I have a Sky glass tv which has eARC but no optical output. A Sonos sub and playbar which I used on my old tv. Also I have 2x play ones, 2x play threes and a Sonos Port that I use for my CD player. Any ideas how to add the Sonos amp to create 4.1 or 5.1. I also have two 75 watt 4 ohms speakers. Hope someone can helpcheersBarry

I have 2 amps on the same network and different rooms. When I turn on one TV , the other TV turn on too. The room are far so it’s not signal from remote control turning on 2 tv’s and if I turn of amps this issue don’t happen 

Hi All.BackgroundMy original intention was to go for the ARC + Sub + 2 One SLs but wondering whether I should go for the 5s.  I know full well, that the Sonos 5s are overkill if they are primarily used as rears.  However while it would serve that purpose, its more about having better music playback more than anything else (when listening to music in FULL mode).  I don’t want to have speakers either side of the TV just for music (given aesthetic reasons) and it would also not leverage off the sub I would have already paid for.  My room is fairly large - 20 feet long (6m) and its open plan on width 15 feet wide (4.5m) in the Living area but extends to a total of 30 feet (9m) including the dining area.  The bulky 5s would be placed within a wall long book case shelf so they will be easy on the eye (located over 1m or 3ft behind the couch that faces the TV).  I have no real intention to use the line in port (which gets disabled when using the 5s as rears).  Questions: Does anyone have this

I bought an Arc and I want to know directly from Sonos what happens to the speaker arrangement inside the Arc when I connect the 2 One’s? I have heard that if the surround channels are taken over by the One’s, it frees up two of the Arcs surround speakers to drive more bass response? Is that an accurate understanding of how the software sorts itself out? thanks! If not please explain what happens with the two One’s.  Thanks again!

I have a Sonos Arc and recently bought two One SLs to add as surrounds. I can get the One SLs added to my Sonos app but when I go to add them as surrounds, it errors out telling me that “There is a problem adding your surrounds. Check the network connection and make sure your products are powered on. Try again.”  If I quit the start up, it ends up saying “Living Room (+?+?)” on my rooms. Any help?

I have had this problem since I purchased the Sonos Arc about a month ago and it is getting very frustrating.I have a TCL 75C727 TV with the Sonos Arc connected in the eArc HDMI port and stream everything through an Nvidia Shield TV Pro. The TV is set to passthrough audio.When I first start up everything the Sonos Arc is outputting the correct audio formats.For Disney+ the app will show Dolby Atmos and Dolby Digital Plus 5.1 correctly depending on media.For Netflix it is Dolby Digital Plus 5.1 and for Youtube it is Stereo PCM.However once I turn off the Nvidia Shield and TV and turn everything on in a few minutes the only format that works correctly is the Dolby Atmos. All the other formats show up as either Dolby Multichannel PCM 5.1 or Dolby Multichannel PCM 2.0.I have tried powering down the TV and the Shield but the problem only resolves when I power down the Sonos Arc and restart it and then the audio formats are correct again, until the next time I want to watch something.Has any

Logitech pushed out a firmware update at the end of March that broke the volume adjustment on my Sonos system.  It takes about 10 presses of the volume on the remote before anything registers.  I was hoping that Logitech would push out another firmware update to fix the issue but I am starting to think that is not the case.  Has anyone else found a solution to the problem or a better alternative?  Thanks!

I’ve suddenly lost sound on my Beam Gen2. I was watching some content on my Apple TV 4K and all was OK, but found I couldn't adjust the volume using the Apple TV remote, when pressing +/_ the volume didn't change and the text ‘Home Theatre -/+’ didn’t appear on the TV screen. However I could adjust the volume when using my Sky Q remote and the volume text did appear on my TV screen.When I finished watching the programme I got no sound at all so I turned off the Apple TV 4K, and found I have no sound via Sky Q either. When pressing the volume buttons on my TV remote and Sky Q remote I get the volume text appear on my TV screen, but nothing happens, no sound at all.When using the SONOS app on my iPhone I can slide the volume bar along but still no sound from my Beam and no volume text appears.When I ask “What volume is Sonos” she speaks back to me via the Beam saying “This device is at volume 1”.I have pressed the volume buttons on top of the Beam but nothing. I have a solid white light 

I’m just about pulling my hair out with my Sonos and 77C14.I have a Playbase, two One’s and a 3rd Gen Sub running off Optical Out. Always works, never a problem until today. Nothing from any source will play in 5.1, says Stero/PCM in the Sonos App. Tried my Sky Q box, ATV 4K, and even the on TV streaming with the TV displaying that the output is in the correct DD 5.1 or Atmos etc.Tried different HDMI cases, just in case, tried a different Optical cable, still the problem persists. Read 1000 different solution and tried everything I can find/think of. Anyone have a clue please as it’s doing my head in. 

I currently have an Arc set up using an ARC converter with Apple TV HD, 2 One SL’s and a sub set up over the Wi-fi. I’d like to set that as the default for all types of media from the Apple TV however this seems to be a gap, or I’m missing something. TV is a 1 year old 75in Samsung.

Can the Sonos Arc display the volume connecter to a Sony A95k thru the e-Arc HDMI port??

Is there any plan to integrate volume sliders and play/pause controls on the “rooms” (zone selection) page of the app? I think it’s be very convenient to have control over each zone without having to load each zone in the app first. For example, if I have 3 zones playing music, I can alter the volume on one of the zones playing from the rooms page instead of having to select the room and then alter the volume.

Sonos Arc, Play 1 surrounds, gen 1 sub, I haven’t really ‘pushed’ my system for a while, but have noticed sound issues in recent shows and movies that do not feel right - turns out my once sounding amazing home theater system is now absolutely horrific - I tested with 6 Underground on netflix which was once my ‘showcase’ movie for what the Arc and Sonos can do, and there’s such a substantial difference, I’m wondering if there is a way I can get anywhere close to what it was before, whether Sonos has acknowledged the issues and working on a fix, or whether it’s time to pack up shop? Everything from the immersion, explosions, dialog, I can’t even explain it, sounds like a cheap Bluetooth speaker. I have tried with Truplay on and off, I saw recently the recommendations now is OFF, although the software keeps tasking me to re-tune.Honestly the fact that I have to take the time to write something like this severely agitates me, I’ve been a Sonos user for years with over 10 speakers, but can

Why can’t we just go back to the 14.10 update? it was working perfect then. My system sounds terrible now. Just add a separate volume like you did for Heights for those who want more voice. 

I have a Panasonic GZ1000 and a Sony UBP-700.I am fully aware that my Sonos ARC does not support full DTS, but i was under the impression I could access a 7.1 PCM pass through (or at the least 5.1) on any DTS-X input? i have my blu-ray set to:Digital output: PCM (have also tried on auto)DSD: offSecondary: off48hzDRC: off i have my TV set to :Audio format: auto (have also tried on PCM)Dolby Atmos; on (although i know it is irrelevant here) When playing a title such as ET which comes with DTS-X 7.1, i get 5.1 Dolby plus on the menu screen and then PCM 2.0 during the film. What am i doing wrong that is preventing the Sonos from outputting 7.1 multichannel? The speaker works fine with Dolby Atmos (obviously) and the software is 14.14 so should have the DTS upgrade. it is driving me insane because it means i am going to have to get a HDFury just to get the proper experience out of any Universal pictures 4Ks i own (as for some reason they favour DTS over Dolby). any advice on how to remedy w

Hi allThe mute on my Arc is now lasting around 10/15 seconds after command atm & I've tried Everything I know to fix it.....Reset,Reaquire with no luck

I have a Sonos One in the living room and Sonos One SL in the bedroom.When I am playing songs from my phone (iOS 13.3.1), airplay to either speaker won’t work.The error message I get is > Unable to connect to “Living Room”.However, when I airplay to Apple TV, it works! Any kind soul can help what’s wrong? I try restart my router, speakers and phone. It doesn’t work at all.

Hello again!.I've been using WiFi Analyser and it seems 2.4ghz round my area is chocker blocked where as 5gh is relatively untouched.I have Playbar, Sub, Play:1's, Play One's, Play 3's and Move.If I go over to S2 will all these be able to connect via 5gh and if it came to it can I downloade all back to S1? (I have a Connect S1 only to keep the S1 system).My Move seems to be having the hardest time with connecting it seems.I'm back on Channel one for now.I would like to try a Mesh System really but Sonos doesn't seem to get on with these?.Can S2 do SonosNet in 5ghz band?.Thanks for any comments. 

Sony Bravia KD 75XG95xx.    I can’t get any sound out of my playbar    No matter what I do.   Any ideas please ??

Sonos Arc not appearing on app after working perfectly well since set up many months ago. I have powered off device, rebooted wifi and device. Sound working on TV through HDMI arc cable.  All other Sonos devices are working fine  Grateful for advice to get system back working again 

Hello everyone I have a digital karaoke machine but am having trouble connecting to tv. I have a sonos beam and a sonos port 

Hi. Can I turn down the TV audio whilst watching the TV picture but using the Play Bar for music?

We are installing a Maior Flip 900 motorised TV Mount for a Samsung 65” OLED TV.  This mount allows TV to be tilted 90 degrees and then lowered down.  We are wanting install a Sonos Arc which will be used for both TV use and also with Spotify for normal music use.  Can we mount the Arc remotely on a high wall between ceiling and top of windows (approximately 3-4 feet behind tv) where we have an 8” gap on wall?Alternatively would could we mount to bottom of TV, but this will mean that when TV is in retracted position the Arc speaker would be face down towards floor.Any recommendations would be appreciated.ThanksPaul 

I have a client that wants to integrate a sub woofer into their living room joinery, the Sonos sub will not fit. We are setting up an Arc for the front and an Amp to run the rear in ceiling speakers. Can I use the sub woofer output on the Amp to drive a non Sonos sub woofer that will fit into the joinery or can I use a seperate Amp to drive the non Sonos sub woofer?