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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 911 Topics
  • 6,929 Replies
911 Topics
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theartofutilityContributor I
asked in Google Assistant and Sonos
Google Assistant not always responding and timer not stopping

Hi all I have recently been experiencing problems with my Sonos One with GA. Everything was working fine until around a couple of weeks ago when Google does not always respond when saying "Hey Google" or "Okay Google", even when the chime sounds. The problem appears to have been getting worse. Also recently, when setting timers (say for cooking etc.) when the time is up and we tell Google to "stop the timer" or "cancel timer" etc., it stops for a bit but then starts beeping after a few seconds. As you can imagine this can be infuriating and the only way to stop it has been to switch off the Sonos from the mains. All in all, i.e. general responsiveness of the Sonos to GA commands seems to be fairly laggy when compared to our Google Home minis which are a lot more snappy and responsive. I'm wondering whether these are just teething issues which Sonos is working through and whether anyone else has experienced patchy performance? Thanks TT

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Michael_274
Michael_274Avid Contributor I
asked in Google Assistant and Sonos
Can't run Alexa and Google Assistant at the same time?

I was really excited to update my Sonos system with Google Assistant. I use both Alexa and Google Assistant for different tasks because they are good a different things. When I updated yesterday, I was really disappointed that I can't run both at the same time. Am I doing something wrong? Or do I indeed have to pick one or the other?

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hnatiucbContributor I
asked in Google Assistant and Sonos
google assistant doesn't work properly in the uk

Googlr is not working in Sonos one gen 2 . Before I was using Alexa and is was working okay. But Google became available so I change to Google, but Google is not responding to my requests. All it can do is play and stop the music and that only sometimes. I am the only one that has this problem?

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ryan schoen
asked in Google Assistant and Sonos
Google Assistant/Alexa sonos one pair left and right

I have both Alexa and google assistant integrated into my house. I’m disappointed that there doesn’t seem to be a way to set up a stereo pair of Ones with one speaker doing Alexa and the other doing google assistant. It fits with what was described as one assistant per speaker. This would also solve the problem of both speakers in one room going off at the “Alexa” or “hey google” wake work. I currently mute one of the two mics because of this repeatedly happening. Would be nice to be able to use the other speaker with the mic muted for google assistant. Am I missing something?

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heybweboContributor I
posted in Google Assistant and Sonos
Google Assistant Spotify Multiple Users

Anyone else having an issue with Google Assistant and Spotify? Google assistant works fine when I use it but, no one else in my house can get it functioning. The error they receive is that the Spotify account must match on both Sonos and Google assistant. I have Spotify Family so everyone can manage their own playlists. Sonos does not seem to recognize multiple Spotify accounts, therefore only my account is logged on the Sonos. Anyone figured out a work around?

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UKMedia
UKMedia
UKMedia
posted in Google Assistant and Sonos
Grouping of Sonos Rooms via Voice Control - Solution

Hi all There have been a lot of requests for the ability to group Sonos devices via voice command to Google Assistant. Whilst this isn't supported yet by Sonos, there is a way of doing this if you have a Logitech Harmony Hub type remote. Here are the steps I've tested: 1/ Open the Harmony Hub App>Harmony Setup; 2/ Add your Sonos players as devices; 2/ Next create an Activity - As an example, lets call this 'Group Sonos'; 3/ Click on Sonos Speakers and then using the link select the specific Sonos devices that you want to group. You can also set the default volume at this stage; 4/ Please link your GA and your Harmony Remote accounts under Add Device>Works with Google>Harmony. If already linked then please Remove the link in the Google Home App and relink. During this process you have the ability to define 'Friendly Names' - there doesn't seem to be a way of doing this any other way. I created 'Group Sonos' and 'Sonos Everywhere' as friendly names; 5/ Save the Act

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SasnContributor I
asked in Google Assistant and Sonos
Google Assistant Support

When does Sonos expect to have support for Google Assistant?

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ChirillaContributor I
asked in Google Assistant and Sonos
google assistant cannot find sonos one

Just bought a sonos one. My google assistant CANNOT find the device. Very frustrating after being a SONOS loyalist for years.

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gpp210Contributor I
asked in Google Assistant and Sonos
Can't use Google Assistant to control Spotify on Beam

When I ask Google to play a song on Spotify through my Beam, it will say: "OK, here's [song]. Sorry, it looks like you haven't set up Spotify on your Sonos app. To play from Spotify, link the same account on both Sonos and Google Assistant." I have linked and unlinked the same account on both the Sonos app and the Google Assistant app a number of times, and still can't get it to work. Is there something I'm missing?

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FnsensationContributor I
asked in Google Assistant and Sonos
Play one - "sorry there was an error for xxxx"

Hi, I have set up a play one in my bedroom. I have a 5.1 sonos system in the living room (play1s/playbar/sub). I can play music through the Sonos app on my android phone but the Play One will not open apps via voice command. I ask it to play/pause a Spotify playlist "I get sorry there was and error for the Bedroom " I am using Google Voice assistant. Thank you in advance!

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starbellyContributor I
asked in Google Assistant and Sonos
Google Assistant can't find Beam

I've been trying to get Google voice services set up on my Beam (living room) and One (bedroom). For whatever reason, the Google Assistant app can find my One in the bedroom, but it can't find my Beam in the living room. When switching back to Alexa, it finds both speakers in both rooms just fine. I read somewhere that having a Google Home in the same room as one of these Sonos speakers might affect this. I did indeed have a Google Home in the same "room" as the Beam, but I have since changed that. Any idea what's going on? I tried on both my 5GHz and 2.4GHz networks and still no luck.

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SzakalContributor I
asked in Google Assistant and Sonos
Google assistant in Poland in Polish language

When google assistant will be available in Poland in Polish language ?

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Clint-hkjdshfueiwContributor I
asked in Google Assistant and Sonos
Volume control of a group with Google Assistant only controls 1 speaker in the group

Hello, I have 4 Sonos One speakers setup in a group and I am using Google Assistant and Pandora to play music. I say "Hey, Google, Turn up the volume" and the speaker that seems to be closest to me increases but none of the other speakers in the group increases. I would like to have the entire group of speakers volume increase with GA voice control not just one speaker. I can't seem to find a way to make this work and change the volume all speaker in a group with a single command . I constantly need to go to my Sonos App and use the volume sliders to re-sync the volume levels so they are all the same again. The other option would be to go to all 4 rooms separately and have GA increase the volume separately. Thanks!

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keithsblohmContributor I
posted in Google Assistant and Sonos
Google Assistant now available in UK

Tried my luck this morning and it let me choose Google Assistant and I’m in UK. Works great Keith

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MikeConnellyEnthusiast II
asked in Google Assistant and Sonos
Configuring Sonos & Google Assistant & Google Home

I have downloaded 10.2 and configured my Sonos system for Google Assistant. I have 4 Sonos Amps and 5 Sonos Beams+Ones+SUBs. I have 9 Home Hubs and 6 Minis. Some early observations for which I would appreciate feedback/confirmation from Sonos Support: * Only rooms that have a Sonos Beam or Ones can be directly paired with Google Assistant. My Sonos Amps do not appear to be controlled by GA (e.g. using a Home Hub or Mini as a "microphone" for a Sonos Amp). * Related, none of my Sonos speakers appear as targets within Google Home to which you could map "default speaker". For example, map a Home Hub to a Sonos room as the default speaker. * I have configured Google Music (for which I have a premium subscription) as the default service. But every time I ask Google to "Play [artist or song]", the Sonos responds saying "I can't do that here but you can ask me to play it on one of your other devices." * In Google Home, there is a Sonos TV Control for each Sonos room including

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totomAvid Contributor I
posted in Google Assistant and Sonos
The state and the transparency of Sonos regarding Google Assistant is just embarrassing by now.

Moderator Note: Google Assistant is now available on Sonos. See here for more information. It is just embarrassing that a company of the size of Sonos is incapable of delivering a damn voice assistant integration. Something dozens of other manufacturers, way smaller than Sonos, already managed OVER A YEAR AGO. Sonos charges more for their product, yet is not capable to actually giving us a reliable timeline. They are not giving us updates since November (and that demo in January) and literally treat their customers the worst. By the time they roll out Google Assistant I hope most people have moved on from this incapable brand. At least their share price reflects their commitment.

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TinTin69Contributor I
asked in Google Assistant and Sonos
Can't set up assistant in UK

Hi, since yesterday Google Assistant is finally available in the UK. I have some speakers in the UK and others at my place in Spain. I only use one Sonos account registered in the UK. My Google account is also registered in the UK. However, when I try to use GA as a voice service, it tells me "not available in your country". I am currently in Spain, but that shouldn't make any difference as all my system is registered in the UK. Tried using a VPN but that doesn't work either. Alexa works fine with all speakers. Any help would be appreciated.

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Gham89Contributor I
asked in Google Assistant and Sonos
Google assistant wake word

I am aware you cannot change the Alexa wake word but can you change the google one?

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rcrhAvid Contributor I
asked in Google Assistant and Sonos
Google assistant not available in Canada... Really?

So after finally supporting Google assistant I find that I've got a further wait ahead of me 'cause I don't live in the states. Great job yet again Sonos.

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trithongContributor I
asked in Google Assistant and Sonos
Google Assistant cannot control media on chrome cast without specifying the device

When I say pause or rewind, the command does not work unless I say "rewind chrome cast 5 seconds". If I just say rewind or pause, the response I get is that it does not know how to do that yet. Any way to make Google Assistant perform the commands directly to the chromecast without having to specify?

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dave77
dave77Headliner I
asked in Google Assistant and Sonos
GA wake words

I'm in the UK so it's not enabled yet. Just wondering if you can decide wake words eg 'hey Google' or 'ok Google' or do you get both by default.

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covesideContributor I
asked in Google Assistant and Sonos
Google assistant won't work on my Sonos One speaker

I have the Sonos One speaker that supposedly has Google Assistant built in. It is recognized by the system and plays music without a problem. I have gone through the whole install routine for getting Google Assistant to install and the app and it says it is installed. But nothing happens after Hey Google -- no response whatever. One issue I noticed in installation -- the instructions say that the devices appear and you choose if you want Google Assistant on each particular device. I never get that opportunity. At the end of installing Google Assistant after Voice control, I just get a message that says GA is now operating. I've tried removing the sonos and google assistant apps from my iPhone and reinstalling. I say something like "hey Google, play the beatles in the kitchen" (the name I have to the One). Nothing happens. Any suggestions?

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jperinioContributor I
asked in Google Assistant and Sonos
google assistant change source to tv after listening to music

Can’t figure out the correct google assistant command to tell the beam to switch audio to tv output instead of Spotify after listening to music. Any one figure it out? When i used Alexa, it was “switch beam to tv”’or something similar. If it matters, I’m also using a Logitech harmony to control the tv through assistant integration.

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Ryan S
Ryan SRetired Sonos Staff
published in Google Assistant and Sonos
Getting Started with the Google Assistant and Sonos
Getting Started with the Google Assistant and SonosHow To

Wondering what to do now that you have a Google Assistant enabled device and Sonos players? This page will help you get all set up. 1. Make sure your Sonos and Google Home devices are all powered up and connected to your home network. If you're new to Sonos, this means Installing the Sonos app, and going through the steps for setting up Sonos. You’ll need an iOS or Android device to set up Sonos. If you're new to Google Home, install the Google Home app and add your Google Assistant enabled devices if they’re not listed. This is done by pressing the Home button and then the Plus (+) Google has a great setup guide here. 2. In the Sonos app for iOS or Android, tap the More tab at the bottom, then tap Voice Services. Choose Google Assistant from the list. This will take you to the Google Assistant app, where you’ll sign in to your Sonos account. 3. Follow the on-screen prompts and search for Sonos players. Add them to rooms for easy control. 4. Make sure you’ve added your m

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NPTuckerContributor I
asked in Google Assistant and Sonos
Can not load Google Assistant on Sonos

I just bought the One and thought it would be easy to get setup. It keeps telling me to register my speaker, but it already is register. Getting read to send back at this point if I can not get this to load.

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