Best answer by Chirilla
View originalgoogle assistant cannot find sonos one
Just bought a sonos one. My google assistant CANNOT find the device. Very frustrating after being a SONOS loyalist for years.
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Hi
Can you provide some more information. If you open the Google Home App, are your Sonos devices found in the Account linking section? Do you have Alexa set-Up on your Sonos One's? If so, it may be worth removing this via the Sonos App>Voice Services.
I called phone support. Apparently, it is because I have a second google home instance on my device which I use at home and I was trying to set this up at a friend's house using a different google home instance. You can only have one Google home set up at a time. I will test this theory when I get home and use it on my primary google home instance.
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