Fix & Optimize

Please see the images of our living room area, Era 300’s were placed on floor behind Sofa on floor stands, made room look untidy, cramped for space and cables etc Previously had Play 1’s mounted in bookcase on virtually empty shelves thes were less intrusive and better for general music, was persuaded to upgrade to Era 300’s whilst great for Atmos and movies, placement in middle of room is not great for music. Have played around with having them slightly higher and wall mounted and generally happy with sound. Just need some advice on best position to mount as rear left is in a corner and rear right slightly more open location. Aware Trueplay will deal with most of issues. Should I mount at 2m above floor leaving only 40 cm from top of speaker to ceiling so will need to mount upside down. Should they be flat against wall or angled in at approx 45 degrees?TV and Arc in process of being wall mounted, desk size reduced and Sofa moving back about 1/2M  System Sub Gen 3Arc UltraEra 300 pair 

HiThere seems to be a lot of conflicting information about which Sonos speakers play lossless and also how to tell.  I have the following set up: Play:1 and One paired in one roomPlay:1 and One paired in second roomEra 100 in another room  Will any of these play lossless? If so, how do I make sure it happens or is it automatic?I always play directly from the Sonos app with integrated Apple Music thanks  

I am strongly considering purchasing the new Sonos Play. I first need to know if this speaker can be used in combination with the Sonos Beam (Gen 2) that is currently being used for my TV. Or can the Move 2 do this?

I bought 10k worth of Sonos and now none of the Move 2’s stay connected for more than a day.  I call support daily and they have no fixes.  They say it is WiFi related because that places the blame on someone else. I don’t buy it.  Before I spend 10k on another solution and take joy in burning my Sonos equipment and posting on YouTube+ I wonder if others have recommendations.  

I am trying to connect a stereo pair of Sonos era 100 to rega turntable with rega pre amp and Sonos line in cable. When I play as pair sound coming from non line in speaker only. Can have them playing together as a group but not stereo pair.  Sonos technical team not yet been able to resolve.  Have tried changing both to 2.4ghz. Unpair then repair. Tried changing autoplay, delay, factory reset.  Line in showing as right speaker, have read this may be issue and needs to show as left, cannot change this setting though.  Anyone got any new ideas? 

Hello there!I need your advice on where to place my new Era 300 on the back of my couch.After some reading I would place them where the green “Xs” are on the picture. Please disregard the crazy red circles.They are both:- 1.5mt from the floor (about 5ft)- 1.2mt from the ceiling (4ft)- 2mt from each end of the couch (6.5ft)- 1mt back from the couch (3.2ft)What do you guys think?Cheers from Italy! 

I think the answer to the question that I am asking is “No” but just in case someone has found a solution, I wanted to ask anyway.I enjoy listening to college baseball on the weekends while I am doing chores and working outside.  Is thee a way to connect my iPhone 16 Pro (as it plays my Varsity app) to my Sonos so I can listen throughout the house and my garage?  Now, here is the hard part.  I have the Gen 1 Sonos bridge.I really do not want to drop $500 on a new product from Sonos as my current system still works fine.  Feel free to laugh at me and make fun of me but I am hoping someone has a solution. Thanks.

I have two sonos moves and two sonos ones... I'd love for them all to be in a zone, but the moves aren't listed in the products that are compatible? Why? The moves give great base and work well as good base drivers in liu of a dedicated sub, which is why I went with it. Sure, yes, I can do a Group, but this gives flakey reliability when using Spotify, so I'd love to setup a zone. Is there a future where the move can be added to this list?https://support.sonos.com/en/article/set-up-a-zone-for-multiple-sonos-products

I'm new to sonos and love the system. I have an arc ultra and two 300s for surround. My issue is that there isn't an option in the app to go from surround to stereo sound easily. I've seen responses to this issue before with people saying to switch to full sound in the app. I agree this helps but the audio still only comes from the top speakers in the 300s. The front drivers don't produce any sound which seems like a waste of the speakers potential. I've gone through the process of unlinking the surrounds and setting them up as a stereo pair and there's a huge difference in sound when all the speakers in the 300s are producing sound. Every speaker system i have ever owned had an option to switch between surround and stereo mode. I'm wondering is this will be considered in an app update or if I'll have to unpair them from surround every time I want to hear music from the front drivers in the 300s. Thank you

I have a play one that has been working on the Sonos S1 controller app.  I recently took it on vacation and it looks like it somehow was updated so that now it will only play on the new Sonos App.  Based upon the Help articles, it says that I can downgrade it back to the Sonos S1 controller app but I can’t seem to figure how to do that. 

Music Library scan ignoring first 100 or so subfolders of my first shared folder. I have a shared drive with music. The top directory structure of the folder looks like this:/1/2/3Each of these top level folders has subfolders named /Bandname (whatever the name of the band is). There are thousands of files. around 2TB or so of music.This worked pretty well for a long time now after Sonos re-enabled this functionality with the app revamp.For whatever reason Sonos library scan is now ignoring the first 100 or so subfolders of only the very first folder /1. The rest of the folders are fine.  I fiddled with this drive, defraged it, renamed the folder, dragged the files off, defraged again, put the files back, renamed the drive itself, changed the drive letter. Sonos scan still ignores them.  Could be that 1 or more speakers has a corrupt or full memory? Would resetting 1 speaker fix it? Anybody ever see this? Don't want to reset every speaker in the house. Seems extreme.

Has anyone successfully connected these two components via WiFi? Victrola says it will connect to the Symphonisk via WiFi. But I am having trouble pairing.Advise appreciated! 

For months I have had problems with speakers disappearing from the app and then reappearing. I would try to play music in say 4 rooms, and it would play in 1 room but not the others, then all of the rooms, and then stop randomly and one of the rooms would disappear. So so so frustrating.I have a big range of speakers - Ones, One SLs, Era100s, Era 300, Beam, Subs, Amps, Connect - all over the house.I thought it was my new Unifi network so i spent ages modifying that but still I had the issues.Then I realised the most common issue was in a room with a Beam. I just upgraded that using upgrade credit to an Arc Ultra. AND MY ISSUES HAVE ENTIRELY GONE AWAY!!!!I can now use the app like the good old days - all my speakers are there (including another Beam in a different room) and I can add and remove rooms from playing music and it just works. I can change volume - AND IT LETS ME DO SO STRAIGHT AWAY!!I am so happy and wish I had upgraded that Beam months ago. I have no idea what this has done

Currently it is not possible to add the IKEA Synfonisk speaker to a zone. I just recently got an Era 100 where that‘s possible and it would be amazing if the feature could be added to the Synfonisk speakers as well.

Hi everyone,I'm repairing a Sonos Sub Mini (no power, no LED).After extensive troubleshooting I found:- Capacitor C713 was burned (replaced with 10µF 50V 0805)- Chip U702 was defective (confirmed by oscillating output voltage 10-15V)The original chip U702 is marked: 1342ENACE GJRSF in a SOIC-9 package (5 pins one side, 4 pins other side, body approx. 5x3.7mm)I replaced it with NCP1342ENDCEAD1R2G from onsemi, but the output voltage is still oscillating 10-15V.Can anyone confirm:1. Which exact NCP1342 part number is a direct replacement for the 1342ENACE marking?2. Has anyone successfully repaired a Sub Mini by replacing U702?Thanks in advance! 

I have an Arc Ultra under my tv. I’d like to add Era 300 rear speakers. My question is, how far behind the couch can I place the Era 300’s and still get the full effect? The rear wall is 8 feet behind the couch. Will this work?

Looking for some guidance on the best way to incorporate my new Sonos Beam with my existing equipment.  What i currently have:Main TV Room:4 wired speakers - 2 front, 2 rearWired subTV3rd party amp that’s controlling all thoseRest of the downstairs:Sonos ConnectSonos Connect AmpThese are controlling a few other zones downstairs, AND they are an Input into my TV room amp for when we want Sonos playing the speakers in that room Now I’ve added a Beam that I want as a center channel for 4 speakers and amp in the TV room.  Can that be configured with my current equipment or do I need a separate amp?

I have Ace connected to my account. I want to give it to somebody else (who has a different account). How do I remove this Ace from my account so that the other person can add it to their account?Thx

mmmmm… so I follow the TruePlay prompts to the letter.  The result?  My system is now down. Had to hard restart my iPhone.  Yes, I have the latest iphone software, updates, massive connectivity on my network and updates to all speakers.  Oh sonos...I think we’ll need to send you to goodwill.  My patience is GONE. 

I have a Sonos One. At the end of January Google Assistant stopped being able to play tracks on Spotify (it would work with other commands). There was at least one other forum post about a similar issue and there was even a Status post at https://status.sonos.com/ for the issue. I opened a support case and it was recommended that I watch the status post.However, a couple of weeks ago the status post disappeared (I can no longer see it, but the link was https://status.sonos.com/incidents/5g9b95ggcymg) and yet it still doesn’t work. I have tried many variations on removing and resetting connections and still nothing.Surely I am not the only one who still has this issue?! Thanks!

Hi,I'm experiencing an issue with my brand new Beam (Gen 2) where dialog audio occasionally cracks/distorts. It doesn't happen constantly, it seems to occur at certain frequencies or volume levels, but it happens frequently enough to be noticeable and distracting.See the attached video for an example. Around the 7-second mark, when the person says "where even more adventures await us," you can clearly hear the word "more" cracking. This is not a recording artifact, it sounds the same (worse, I’d say) in person.Setup:TV: Samsung QLED 65Q74T Speaker: Sonos Beam (Gen 2) Connection: HDMI eARCTV Sound Settings:Output: Receiver (HDMI-eARC) HDMI-eARC Mode: Auto Digital Output Audio Format: Auto Digital Output Audio Delay: 0 Dolby Atmos Compatibility: OnWhat I've already tried:Digital Output Audio Format: switched from Auto to PCM (Pass-through is grayed out) Dolby Atmos Compatibility: toggled On/Off Digital Output Audio Delay: adjusted various values Trueplay Tuning: toggled On/Off, redid the

Anyone have problems like this recently? I had to re-copy and re-index everything recently. Now some albums don’t have artwork. The artwork shows up on my computer in Apple Music, shows up in finder on my SMB server, but does not show up in Sonos controller on iOS or on MacOS. 

Currently my is setup is a Sonos arc, two Sonos subs, a Sonos amp, and two Sonos ceiling speakers being used as surrounds.  I am wanting to connect a record player to my system, but understand that I need a line in device (era 100 or era 300).  Can I add two era 300’s as front corner speakers?  or do they have to be used as rear surround speakers?  If they are used as rear surround speakers am I able to still utilize my exiting ceiling speakers as well?

I have a Sonos AMP, bought new in october 2025. Last couple of months I have noticed the sound is quite harsh and fatiguing, especially for TV sound through HDMI ARC. Both Stereo PCM and Dolby Digital coding give the same problem.For example, some voices tend to be too sharp and slightly sibilant. Other sharp sounds also feel too harsh.Here is what I have tried without success:Adjusting treble slider to -10 Experimenting with Loudness on/off Turning on and off Night mode and Speech Enhancement Factory reset Tried 2 different speaker pairs (Dali Oberon 1 and Dali Kupid) Changed to higher quality speaker cablesIs anyone else experiencing this? I found some threads about similar issues but they were pretty old. Could this be a hardware issue on my device? Or could this problem have reappeared with a recent firmware update?

Have music library on Windows 11 transferred from IPod Classic. Is it possible to listen to the music on my ACE headphone? I can play music through Android phone, but unable to listen to music with ACE headphone. Apologize for not further clarifying; not certain how to provide further detail. I want to listen to MY music on MY pc via MY ACE.  Thank you in advance for your assistance.