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Nldstorm
Contributor I
March 21, 2026
Answered

Remove Ace from Account

I have Ace connected to my account. I want to give it to somebody else (who has a different account). How do I remove this Ace from my account so that the other person can add it to their account?

Thx

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106rallye
106rallyeAnswer
March 21, 2026

Factory reset the Ace and have the recipient add it to their system/set it up. See https://support.sonos.com/en/article/reset-your-sonos-product

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106rallye
106rallyeAnswer
March 21, 2026

Factory reset the Ace and have the recipient add it to their system/set it up. See https://support.sonos.com/en/article/reset-your-sonos-product

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