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Answered

Remove Ace from Account

  • March 21, 2026
  • 1 reply
  • 31 views

I have Ace connected to my account. I want to give it to somebody else (who has a different account). How do I remove this Ace from my account so that the other person can add it to their account?

Thx

Best answer by 106rallye

Factory reset the Ace and have the recipient add it to their system/set it up. See https://support.sonos.com/en/article/reset-your-sonos-product

1 reply

106rallye
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  • Answer
  • March 21, 2026

Factory reset the Ace and have the recipient add it to their system/set it up. See https://support.sonos.com/en/article/reset-your-sonos-product