Fix & Optimize

After the well done marketing add campaign (The Sonos app has been redesigned and is better than ever), the installation of the new app deleted all my TuneIn Radio stations which contained the URLs.How can I add the stations URL again to the new app ?

Thank you...this appears to be an ongoing unanswered questionIn the iPhone app [and Mac app] one can set and apply individual volumes for all speakers in a group.Let us assume that the group volume is 6 with room volumes between 2 and 10 all remembered and workingOne can turn music / radio etc on and off and volumes are remembered.When setting alarm one picks a room then groups the rooms to be included and sets volume a 6Alarm when activated at time requested resets all room volumes to 6This is simply not good enough and needs to be addressed.If it works under normal conditions of turning music on and of at grouped but individual volumes then surely this setting should also be easily controlled in the same way with the alarmAgain, Many Thanks

Sonos- What have y’all done?  I just did the update a few minutes ago and now my library will not play.  It continues to say Unable to browse music.  This is absolute nonsense.  And, to boot, my speakers keep ungrouping now.It is now mid July and I have seen no improvements- I did see crossfade has been added to the app but you still can’t do anything with music queues.  The app is extremely slow after this last update.Do you just not care about your customer base?  I have ten SONOS speakers and now I am back to square one with streaming music from Amazon, etc.  UNACCEPTABLE.

I cant connect Sonos Connect to wifi or via Ethernet cable to the router. The app cant configurate the Product 

Following the update I cannot get my preferred radio stations to play, even through the new search function.

Hello allIn France, when i say « hey sonos mets franceinfo », sonos plays a playlist with name franceinfo. But franceinfo is a famous radio in France.  So i cannot listen franceinfo with VoiceControl.how to fix that? Sonos ?regardsquentin  

Concerning the new Sonos app, I can’t find a way to have Sonos play or shuffle all the tracks in my Tidal collection. I can play and shuffle all tracks in a playlist, but not all the tracks in the collection like I could do with the old Sonos app.Am I missing something?Mark

After Update 80.00.20 all devices are Not available.With the old 16er Version everything was Fine.S2 with sub,Playbar,play3 and move.the devices are available in my Spotify App.In Sonos s1app are the devices viewable ….   IOS iPhone 15max pro

I have 2 different Sonos systems using s2 one at home and one at work after I connect to one the next day the other one doesnt automatically connect i have to Find the system. 

I have the impression that for some time now, when playing music via AirPlay, whether it's Apple Music or Spotify, I have to set the volume to almost 70 to have reasonably loud music in the room. At levels from 10 to 50, you can hardly hear anything. Is it normal to have to set the volume to 70-80 percent to get reasonably audible music? I've had the Arc for a few weeks now, and this has always seemed strange to me.Yes, I've checked the settings in the app; the volume is at 100 percent, I don't have any night modes enabled, TruePlay has been performed. Interestingly, for example, games from the PS5 are very loud and there, with CoD, I set it to a maximum of 28. With Apple TV 4K, it's better, but for Apple Music, I still need to increase the volume to 50-60.How is it for you? I'm particularly asking about the volume on the iPhone when playing music through AirPlay to the Arc.

Hi folks:Hoping for some help here … in the new iOS app, where do I find:My local music library content? My Sonos playlists? The following missing connected services: Pocket Casts, Radio Paradise, Radioplayer, SoundCloud, Plex, Audible?All of 1-3 above are visible and playable when I use the macOS Sonos app (or my own SoCo-CLI command line utility).Thanks!

Good Afternoon.I read various sources on using SonosNet for my speakers.  I’ve attempted to switch over and I am missing step.  The next steps feel like basically deleting what I have set-up and starting from scratch.I current run eight Ones, two Move 2, and a mini sub throughout my house.  the two Move 2 are paired, one set of Ones are paired, and the second paired set is connected with mini sub.  the rest are singles in the house.I have one speaker plugged in directly to the network, the rest run on Wi-Fi from same network.  This next step is where I hesitate.  Do I basically delete the Wi-Fi settings from the main menu and then walk the house, going to each speaker and re-add them?  There should be a SonosNet choice this time for the network name (WM:1), correct?I just need to document the MAC address before starting to know which speaker is being reset so I go to the right place?  I wanted to ask this question before doing this action because it feels like a destructive to the set-

I have got an update of my speaker Type 1 from S1 to S2. I have installed the new App Sonos 2.  when I use Spotify the connection brake down scree 1,5 min and I can’t start again need to close down all conditions and start again, but after 1,5 min brake down again.Notification I don’t ask for an update of my speaker  that have Sonos don automatically. I note it when my system don’t work with the speaker Typ 1 who gave bean update to S2. I have contact with the Swedish service yeasterday but that take 80 minutes and the chat 60 min. I can’t use the service. I have used Sonos more the 10 years without problems. Johnny Wärnelöv 

I changed internet providers and my speakers (two Sonos one, a port, and a move) constantly lose connection or are not connecting when I try to airplay from my phone or the app. How do I troubleshoot to improve connection? My internet speed is much faster now, but for some reason the connection isn’t as stable. Is this because of the new app at all?

We have moved. My new location has a new wifi obviously and the my play bar and play 3 don’t see me or the network. What should I do…?

i can no longer see my music library or update it (says pinned content is no loger available) and cannot add Apple Music as content as it says it has expired and requires reauthorisation. Is anyone else expeiencing these problems

Hi All, I apologise if this question has already been asked -seems like we can all agree however how average the new app is and I would do anything to get the old one back!!I can’t seem to find my favourite function on the new app which was Crossfade. does anyone know how I can get my Sonos to Crossfade again? Thanks  🙏 

In new app, using Tidal, I search for artist: Skullcrusher (example only).  App shows the list of all songs.  There is no option to play all.  I am able to play one song at a time.  Super cool.  Please advise.

Can I use my sonos amp with a yamaha sub and a pair of play 3's? I don't seem to hear the sub? Does it disconnect the sub when using the play 3's?

Hi I’ve been using a Sonos Roam 2 for a few months now with the Sonos app and when I try to shuffle my playlist through Apple Music on the Sonos it takes around 10-20 seconds to even start the song. I have good internet so I really don’t know what the problem is and would would appreciate any input. thanks

With the last App Update, I can add my music library and synchronize it, but I still cannot access the content of the library. With the web app it works, but not with the android app. Is there any recommendation to solve this problem?                                               

Hello, The Sonos app is crap, super slow unresponsive and it ruined how I enjoy music. Anyone has same issues? CheersMike

I know the update was terrible and buggy and everything that is bad about software development, but I think the fidelity of the sound has improved… or am I going insane?

Hi everyone,I’ve been attempting to use the longer 3.5mm to USB-C cable, which is the one supplied for audio, with my Sonos Ace headphones. However, it doesn’t work for audio transmission with my DAP. The short USB-C to USB-C cable, meant for charging, is the one that successfully transmits audio. Has anyone else had this issue?

So today I rolled the dice and updated my Android app, hoping the release notes promising local library search and playback from my Windows desktop were not a lie. I had to type in the serial numbers for two of my Ports before I could search for or play anything -- a new hassle I haven't encountered before -- but once that was done and I typed a band name into the search bar, it did indeed show me albums in my local library, as well as in Spotify, et al. I could also see all my imported playlists containing those local tracks. This seemed slightly encouraging. Unfortunately, while I can now play one complete album or one complete playlist (as long as it's not too large) from my local library, that seems to be the extent of the fix. Trying to play (or add to end of queue) just a single local track, or trying to add a second local album or local playlist to the end of my queue yields an, "Unable to add to queue" message, which is very weird, since I can add one entire album or playlist j