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Best answer by Asbvag

I resolve the issue by myself😄. BR Asbjørn

3 replies

Craig L
Craig L
Sonos Staff
July 24, 2024

Hi @Asbvag , welcome to the Sonos Community!

 

Sorry to hear of the issues with your Sonos Connect. I had a look on our system and can see a Connect registered to yourself currently online, were you able to resolve the reported issue?

 

If not, I would suggest turning off the Connect at the wall, force closing the Sonos App, then turning on the Connect and reopening the App. Please check if the Connect appears and if not, check if the status light on the front of the Connect is lit. Please let me know how you get on!

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AsbvagAuthorAnswer
Contributor I
July 26, 2024

I resolve the issue by myself😄. BR Asbjørn

    Craig L
    Craig L
    Sonos Staff
    July 26, 2024

    Great to hear, thanks for letting me know!

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