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AsbvagAnswer
Contributor I
Jul 26, 2024 7:40 AM UTC

I resolve the issue by myself😄. BR Asbjørn

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3 replies

Craig L
Craig L
Sonos Staff
Jul 24, 2024 1:20 PM UTC

Hi @Asbvag , welcome to the Sonos Community!

 

Sorry to hear of the issues with your Sonos Connect. I had a look on our system and can see a Connect registered to yourself currently online, were you able to resolve the reported issue?

 

If not, I would suggest turning off the Connect at the wall, force closing the Sonos App, then turning on the Connect and reopening the App. Please check if the Connect appears and if not, check if the status light on the front of the Connect is lit. Please let me know how you get on!

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AsbvagAuthorAnswer
Contributor I
Jul 26, 2024 7:40 AM UTC

I resolve the issue by myself😄. BR Asbjørn

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    Craig L
    Craig L
    Sonos Staff
    Jul 26, 2024 9:31 AM UTC

    Great to hear, thanks for letting me know!

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    Help others find useful content by clicking the like button and selecting the best answer to your question
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