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gmbardman
Enthusiast II
July 17, 2024
Question

Latest Update80155014

  • July 17, 2024
  • 13 replies
  • 329 views

Sonos- What have y’all done?  I just did the update a few minutes ago and now my library will not play.  It continues to say Unable to browse music.  This is absolute nonsense.  And, to boot, my speakers keep ungrouping now.

It is now mid July and I have seen no improvements- I did see crossfade has been added to the app but you still can’t do anything with music queues.  The app is extremely slow after this last update.

Do you just not care about your customer base?  I have ten SONOS speakers and now I am back to square one with streaming music from Amazon, etc.  UNACCEPTABLE.

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    Rhonny
    Prodigy III
    July 25, 2024

    The update for 7/22 has not occurred which I hope will fix the library.   

    Do you mean the update didn’t happen or that it didn’t fix the library? Because it most certainly did happen, and has helped with music library fixes.

    press250
    press250
    Prodigy III
    July 25, 2024

    The update for 7/22 has not occurred which I hope will fix the library.   

    Do you mean the update didn’t happen or that it didn’t fix the library? Because it most certainly did happen, and has helped with music library fixes.

    Hi @gmbardman and @Rhonny, I’ve seen updates not install even after a few days. Here’s the fix …

    • Open the App Store
    • Search for ‘Sonos S2’
    • Tap the result to open the full description of the app
    • Tap the ‘Update’ button

    … at the risk of stating the obvious, this is an Apple thing not a Sonos thing.

      Not happy Michael
      Enthusiast I
      July 26, 2024

      Since the application updates recently I have a number of problems with Sonos.

      1. Volume. The Volume on my Amp and Roam systems is terrible. Very low volume you have to turn them up to about 80% to even hear them. Outdoors I have two pairs of 200W Yamaha Speakers. If I did that when the Amp was working properly I would have had complaints from all over the village.
      2. Music stops on all devices but Mobile App and PC app show the music as still playing.
      3. Unable to browse Imported Playlists. If I go to Imported Playlists in the Music Library they are all listed. If you go into any Playlist I get the message “Unable to Browse Music”.
      4. Adding and taking away Rooms from any group is very hit and miss. Sometimes have to add multiple times to get a Room to stay in the Group.

      All in all I’m not having a very good experience with Sonos at the moment!

      Michael
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