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Best answer by Heisenberg2024

Yes same issue and tried everything Sonos has said, but none of it works. I am using iOS 18, but if that’s the issue Sonos needs to get with the program here and update some software.

ugh….i have a massive Sonos system yet can not use any of it the way I want to.

Any help is much appreciated 

3 replies

Heisenberg2024Answer
Lyricist I
July 24, 2024

Yes same issue and tried everything Sonos has said, but none of it works. I am using iOS 18, but if that’s the issue Sonos needs to get with the program here and update some software.

ugh….i have a massive Sonos system yet can not use any of it the way I want to.

Any help is much appreciated 

    Pools-3015
    Pools-3015
    Prodigy I
    July 24, 2024

    Yes same issue and tried everything Sonos has said, but none of it works. I am using iOS 18, but if that’s the issue Sonos needs to get with the program here and update some software.

    ugh….i have a massive Sonos system yet can not use any of it the way I want to.

    Any help is much appreciated 

    No manufacturer is going to update their software to be compatible with beta software from another company. They wait until there is an official version. You should not complain if some apps will not work for you when using beta software. 

      DAVE CHAPLINAuthor
      Contributor I
      July 26, 2024

      I can’t even get to talk to Sonos customer support as wait times are in excess of 100 minutes. I’m going to raise a CEO complaint. Scandalous how Sonos are treating their long standing customers. My Music library disappears intermittently, search engine doesn’t work, can’t add new content and get messages saying Apple Music has “expired”. Do Sonos even react to messages on here? Totally exasperated.

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