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Contributor I
Jul 25, 2024 6:49 PM UTC
Question

NAS music library

With the last App Update, I can add my music library and synchronize it, but I still cannot access the content of the library. With the web app it works, but not with the android app. Is there any recommendation to solve this problem?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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2 replies

jgatie
Jul 25, 2024 6:54 PM UTC

First make sure your system and apps (mobile and PC/Mac) are up to date.  Then try re-adding the library using these instructions (Don’t skip the “Share you music folder on the network” part, it is very important):

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos


If that doesn’t work, reset your mobile application, then restart and connect to an existing system.

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SIGRID-35Author
Contributor I
Jul 26, 2024 1:44 AM UTC

Thank you for your support. Unfortunately it still does not work with the Android Sonos App. 

With the Sonos Web App it works, but I can't use it on my mobile.

 

 

 

 

 

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