Fix & Optimize

I just purchased Sonos1SL speakers set them up. Everything works correctly except the EQ is grayed out and won't allow me to adjust bass and treble. I am very frustrated by this and am ready to return the speakers and post this issue. I've tried everything in settings.

Can I display album covers from my Sonos Play List when I am playing my sonos songs onto  my smart TV. MY TV has a Sonos Arc connected? Is there a way to make this happen?

Just bought the play 5 and T1 turntable but can’t get sound 

I finally after THREE HOURS got a used Play3 downgraded from S2 to S1 and successfully adopted.Initially using the S2 app (now just called SONOS app) I went to Settings Gear - Visit Help Center - Legacy S1 App - Downgrade Product to S1 and it said it successfully downgraded the speaker, but it didn’t really.  I could never adopt it using the S1 app. I'd go back to the S2 app and it would find the Play3 eligible to downgrade again.I rebooted my Samsung Galaxy S25 phone, factory reset the Play3 many times, tried setting up a 2.4G WiFi network (as some said that helped) and even connected the speaker with Ethernet, all to no avail. I was about to give up and return the speaker, but finally got it working with the following tricks:I left the Play3 plugged in with Ethernet. Using the S2 app I adopted the Play3 to a "New" Sonos system config, separate than my existing S1 devices. It found the Play3 and adopted and then I UPDATED THE S2 FIRMWARE on the speaker. It failed the first attempt, an

Managements of Sonos lists (which number is allowed) and imported lists (can they modify and saved ?)

I am trying to set up Notifications / Alerts when my Ring Doorbell is p messed across my SONOS devices.  I have linked the Ring device to my Alexa app, and which is also connected to my SONOS speakers.  In the Alexa APP the only announcement devices listed is my BEAM.  Neither of my SONOS One devices are listed.  All work for Alexa voice control of music etc on the same account.

There’s no way to access settings unless I’m signed in — even though I am signed in. I’ve deleted and reinstalled the app, signed out and back in countless times, but I still can’t use the settings. So what’s the solution to this classic, recurring problem?

When connecting headphones via usb-c to my iPhone with usb-c I notice that the volume is a little lower than usual, even at the same levels as I usually use via bluetooth. When I open the Sonos app, and see the status of the headphones, I notice that the volume level of the headphones in the Sonos app is 2, and when I even try to raise it by sliding manually, the volume goes up to too high levels just by going up only one or two volume levels. The volume control of the device, ie with the iPhone buttons I understand that it is an independent control and therefore does not affect the volume displayed in the Sonos app. How would I go about listening through the usb-c cable to enjoy lossless audio without dying in the attempt or going deaf. It is super dangerous that the sound volume makes such drastic jumps and that the control is not consistent between the app and the volume of the device.

I just updated the Sonos app to version 80.20.34-release+20250430.2fc36c558 on my iPhone 11 Pro running iOS 18.4.1The app seems to load faster but the Recently Played section at the top of the Home screen shows “Unable to load content.”Quitting out of the app and relaunching does not fix.  Playing something new to see if it would trigger an update to that section also doesn’t fix.

My internet and wifi connections are dropping out about every hour at approx 10 minutes past the hour. Each dropout last for about 2 to 3 minutes and then self restores the line . This has been a consistent pattern since I commenced monitoring my internet line dropouts since 1st May. Telstra have (after 3 weeks of denials) investigated and their complaints department are now acknowledging that there is a problem and are deigning to investigate. my question to the Sonos community concerns my use of a Sonos Music Library on a USB drive which I use for shared music. Does Sonos software check around 10 minutes past each hour to check the USB status  or condition etc Could this be the source of the Internet line dropouts ?

Does the Lutron Pico Audio Remote work with the Zoneplayer S5?

I need to install my new Sonos Arc Ultra Soundbar with 2 Sonos Era 300s and a subwoofer in my living room. Before, I used the Sonos Playbar and two Sonos Play 1s with subwoofers and I could turn the system volume up and down using the Samsung TV or SkyQ remote control.Can I do the same with the new system?

My Sonos Ray Soundbar always sounds like is has too much Base. I was hoping that the Dialogue would be a little more Crisp considering how much I paid for this. Is there something I am doing wrong or not doing something? Thanks

The new iOS App update today, and yesterdays system update, seems to have vastly improved the App loading on my iPhone, in fact Sonos App home page is now loading quicker than Apple Music App, both from a previous force close. Previously Sonos App home page would take 1-2 seconds to load from force close, now its less than a second. I assume others are seeing same?

Hello,I just received my Sonos ace, I seen when i push or i adjust the left pod, like a « cut sound » or something like that.Is it normal or not ?Thank you

On my SONOS system I added many new “SONOS playlists” accessible on iMAC and Mac Book Air, how may access them with iPhone SONOS app connected on the same system ?

Smallish house, Sonos One stereo pairs in 4 rooms, plus ARC, 2x ERA300 Surrounds & 2x Sub in living room. Trying set up with/without Boost. Always Truplay tuned. On ‘just’ the Deco single router house wifi, everything is solid. Sonos works perfectly. The house has around 100 devices using the router. We get no issues with anything. On the (wired to the switch) Boost though, the audio drops in and out if you walk in front of speakers etc in all rooms apart from the one where the boost is. Tried EVERYTHING to reposition the Boost to no avail. By contrast, you can place the wifi router itself pretty much anywhere and everything stays rock solid. Why then, am I bothering with Boost you’re all asking? Surely this is the dumbest post in the history of Sonos?! Simple. The sound quality is much crisper and punchier on Boost than on just Wifi. It sounds soooo much better. Why is this please? Anyone? There is no info anywhere on sound being much nicer to listen to on Boost (SonosNet) than on

For the past 2-3 weeks my Sonos roam and moves show no column bars and are unable to play anything. I’ve reset each speaker several times, updated the app and searched for solutions but the issue persists. This is particularly painful because my daughter likes to listen to audio books on her Sonos roam and is pretty upset when I have to reset and spend 20-30 minutes getting her roam to work every night. Please help. 

Here is my setup. LG G4 77 inch, Arc Ultra, Sub 4, pair Era 300s, and Xbox Series X. Issue I am having is what seems to be center channel on Arc Ultra not producing proper audio.REALLY notice it in Borderlands 3 when NPC is talking, dialogue is incredibly low or nonexistent. If do turn my character on screen at just certain diagonal position in relation to NPC, it provides little better audio. but still not proper in relation to rest of on-screen running audio. Elder Scrolls Online when completing a dolmen, after all the pinions are closed, and Molag Bal is speaking (offscreen, but speaking “overhead”) right before final enemy drops, Molag Bal is near impossible to hear. But all the other audio, in both the above examples are completely normal in audio. Just dialogue are the issues.Neither of the above examples EVER happened when used Bose Lifestyle 650.It is so very noticeable, not only ruins any fun in playing the games, but really, really, has me regret purchasing the complete Sonos

I am stuck please help me with transferring playlist from apple music to sons

I can’t use my preferred streaming service as my alarm. I used to be able to wake up to albums or playlists I have in Idagio but now there is only one radio station that works in the alarm. It used to work fine for years until the big staff up last year.

I have no alarms currently set. In the past I had a 7am alarm to play a radio station but I removed it ( or so I thought). Now the current settings definitely show no alarms set,but the alarm is actually operating and the station plays for 1 hour every morning. how do I cancel the alarm?

I was interested in having an additional speaker to pair with my Arc / Sub3 for TV listening. I don’t want the additional speaker to be a surround, but a full-range extension speaker. My TV  and Arc are across the great room from my kitchen and sometimes difficult to hear when eating breakfast. I note the combination of the Arc and Move2 mentions, “Breeze through setup with the Sonos app, and enjoy easy control with your TV remote”. Sounds to me like the Move2 would play tv audio. Is this true? I already purchased and returned a pair of Era100s because I was told they could only be used as surrounds for TV audio.

Well on the plus side the new app and firmware are a lot better than they were when first released.On the negative reliability is still an issue and full queue management is among the features still missing.Here's hoping we don't have to wait another year for a reliable full featured app and firmware.

I'll do a measurement soon and post the ts parameters. I bought another pair on aliexpress. Will also measure those and see if they're legit.