Fix & Optimize

CiaoPlease can you share with me the procedure to connect my victrola hi res turntable by bluetooth connection to my new speaker era 300?Thanks for your collaboration Marco 

Hey there. I use Deezer as my music provider on my Sonos setup. Everything seems to be working properly, e.g. I can listen to particular songs, albums, playlists, etc.My issue is that when I start s station from a particular song, I can see in the app that it tries to play songs but ends up skipping most of them. The weird thing is that if I start a station from an artist, all works well. Anyone experiencing a similar issue?

My office wifi has recently been changed and the security put in place will not allow me to use my sonos on the network.  (UPnP disabled/Multicast disabled).  My IT guy told me that the only way to use it in the office is with bluetooth. When I press the bluetooth button on the back of the speaker it doesn’t make a chime sound it makes a short “blip” sound and never starts flashing blue. I have unplugged, reset, done all of that but nothing is working.  I set it up on the wifi network even though my app and speaker can’t talk to each other.  I don’t know what else to do, any insights?

I have recently added a Sonos Port to my Sonos system, working well.A small observation, after I have turned the turntable OFF with “Line Level Output” connected directly to Port, I still see a continuous network stream on my WiFi from Port to Sonos Speakers, looking on the Sonos App I see the animated graphic equaliser icon next to the line-in in Sonos App.To stop this network stream, I click ‘Stop’ in Sonos App. Is this normal behaviour for the Port, or is it not ‘auto-detecting’ the line-in state correctly?

So i am having an issue. The Play:1 speakers that i have had since Sonos first came out are not recognized on the new Mac Mini M4. I can see them with all my other speakers on the iphone app. I can see them on the desktop app as well.But when I go to play something from the web like F1TV they do not show up in the SOUND Menu in the System Settings menu. Looking for a solution if anyone has some.ThanksMark

I have two sonos one, tvo Ikea Lamps, one sub and one beam. all these components can be seen in the app. Trying to start any music doesn’t work with the app. Howeer is it possible to start up the system with The remote from Ikea, ”trådfri”. I appreciate any assistance. Telephone support in my region is shut down🤨

Hi,I have a Sonos Connect:Amp. As I changed my WiFi provider I had to reinstall the Sonos item. As I went through the process, it ran an update and I got error message 1,108. For some reason find anywhere what this error code supposed to mean. Can anybody help? Below a screenshot from the error message.  

I have the news as my alarm every day, but if I forget to turn off the loudness and sub, I wake up with a very loud sound. Is it possible to set the alarm with custom EQ and sub settings?

I purchased the Sonos Move 2 years ago. This past Sept I ran into the issue where it wasn’t firing back up, despite my trying to reset it. So I purchased a replacement battery, and was able to get it to work. The unit’s been sitting on its charger, hasn’t been used for a couple of months….and once again I can’t get it to turn on. So many others listing the same issue. What a disappointment this is. I purchased 3 amps, 3 subwoofers, 4 soundbars, and this Move unit….other units seem to be working fine but this Move issue really leaving a bad taste. Any suggestions?

Ever since I set up my speakers...first my Symfonisk pair, then Sonos Roam pair, and most recently a Sub Mini, they all randomly turn on and off. One minute my Right Symfonisk turns off...30 seconds later it’s back on. The Sub Mini (paired with Symfonisks) is on one minute, then off and I can’t get it back on. Turn the volume up and down and sometimes it will turn back on. What’s the deal?Also, my Sub Mini will work with the Sonos App, but not when I play straight from Airplay/Apple Music.

My Mac updated, and now in one house, I can not access the existing system though the MAC app, it is still able to be controlled through my iPhone.  (here we have the newer equipment) At my other House, we are using the (Generation 1) S5,  and the S1 controller, the system was no longer found, so we did a hard reset on the speaker, now we can not get the speaker to connect to the router, we hard wired it into the router as it is the final step for set up, the message was that the speaker could not be found.   No sure how it was found enough to set up its own wifi signal, but when it came to connect it in to the router, it was not found.   

I currently have the Garden Series 8.1 system in the garden around my 16x36 pool. Most of the speakers in the garden face my house from the opposite side of the pool. I’d like to add outdoor speakers onto my house facing the pool to get better sound coverage across the entire yard and the patio that sits between my house and the pool.  Which outdoor speakers would be best to use on the house so that the sound produced by the Garden Series and outdoor speakers sounds roughly the same? Does it really matter? The sound will sort of overlap in some areas, especially on the patio.  in this setup I would connect the outdoor speakers on the house to a separate Sonos amp to create 2 zones. 1 for the pool and 1 for the patio. Appreciate any insight anyone has.

I may have missed it, but is there any way to room tune an Arc using Trueplay via the Sonos app on an Android phone ?  Or is there another way ?   Sonos is an 'ínteresting' voyage of discovery….

When is the Sonos Five expecting a refresh?  I am on the fence to purchase one. I want the latest model. 

Hello,I currently own a Sonos One (Gen 2), and I was recently gifted a turntable that can pair with a speaker via Bluetooth, which isn’t possible with my Sonos One. I'm interested in purchasing the Sonos Roam 2 and would like to confirm if my intended setup is possible before making the purchase, as I've seen conflicting information.Would it be possible to connect the turntable to the Sonos Roam 2 via Bluetooth and then stream the audio simultaneously to both the Sonos Roam 2 and my Sonos One using the Wi-Fi network?I’ve read one source that says this setup works and another that says it doesn’t, so I’m a bit confused.Thank you in advance!

Bonjour, je souhaiterais savoir connecter mon système, en filaire ou sans fils? Actuellement j’ai 2 beam dans 2 pieces différente qui sont connecté en ethernet (dois-je activer en plus la fonction wifi dans les paramètres) et le reste de mon installation est en wifi. 

I can't seem to access my full Apple Music Library via the Sonos App. Only a feew albums here or there are available, some are greyed out whilst others are fine?  How can I fix this so I can play my full Apple Music Library

Having moved home and with new broadband provider, I am now trying to set up my Sonos system again with new router details.  My three Sonos products are all recognised having been connected by LAN lead.  I can see all speakers under “About Your System”. However when I click to change any of the settings I get asked to “Sign in as the system owner” but I already am signed in.  I have tried signing out and back in again but whenever I want to enter any of the settings I enter an endless loop of being requested to “Sign in as the system owner”.  Sorry, I know this is a common thread but I have not read how to get the app to recognise me (Sonos app 80.19.21, my iphone is iPhone SE iOS 18.3.2 Thanks

So, at the weekend I noticed that our Lounge (Arc, Sub & 2x Play 3) was missing from the App. As was the Port in our garden cabin.The rest of the house (Conservatory with a Sub & 2xOneSL, the Patio with 2xPlay1’s, a stand alone Play1 and the Kitchen with 2xOneSL & Mini-sub) were all working well. Note; one Play3 is hardwired, all other components work by WiFi. Port in Cabin is connected by Cat5 or 6 cable to a TP-Link router. Always worked fine.Back-story: Previously with Virgin Media - rubbish connection, drop outs etc. Tried with & without Boost, hardwired one Play3 etc to no avail. Switched to Sky Max Hub in September 24. Sky extender pod added to system in February 25 to help WiFi around house & get rid of black spots , all working great. Second extender pod added early March. We are now mid-March.I tried Factory Reset, re-adding the components, Rebooting each of the products and rebooting my Router, but none of it seems to work.The closest I get is that some pr

I have several Sonos products.Recently my Sonos Roam is not playing any sound.The battery is 100%. The volume is up.The unit is connected to my home network and showing music is being transmitted because I can see the music bars going up and down.Sonos support is non existent as they do it even answer my calls.Any help anyone???

I have had no end of problems since the new app was launched - mainly speakers dropping in and out, disappearing etc. last week I spent 2 hours on the phone to Sonos tech support, the upshot of which, they wanted me to re-configurE my router and sent an email with detailed and quite technical instructions. They told me to ring my ISO provider and they would be able to walk me through what needed to be done. I calleD my ISP provider and after another hour or so on the phone with them, the upshot was they would not help make the changes Sonos were requesting because they provide the router set for optimal performance and any changes would over-ride that and could cause malfunction. Personally, it seems ridiculous to me that Sonos are requiring their customers to modify their so that there system can work on them - my router is a very common one here in Australia and prior to the new app, there were zero issues with Sonos performance. Feels like a way of Sonos shifting blame for their cat

If I connect a CD player (AUX) with Sonos Connect Amp Gen 2, can I add a Sonos Sub Gen 2 to this setup? I am thinking that the Sub is wireless and the speaker/CD player connected to the Amp are wired. Will there be any delay? Or is it better with a third party wired sub?

Hi all. Hoping for feedback for something on my mind. I am no audiophile and only just started to listen to music late in life. I mainly listen to jazz, instrumentals and easy going songs. My Sonos gear is in my open plan living area.Been using a pair of Sonos Play 5 Gen 1 and a Sub Gen 2 on S1 app for better part of a year. Very happy. Sub made a world of difference.Then curiosity got the better of me and I bought a Sonos Connect Amp Gen 2 and a pair of mint Polk TSi100 bookshelf speakers and on S2 app. No active sub at the moment although I am passively looking for one.What I really want to know is could I get better quality of music listening from the 1st setup or 2nd setup provided I match correct speakers/sub.Any feedback will be appreciated.

Move, quit working, and is blinking an orange light. I tried to reboot by holding in the power button and nothing happens. Help

Sorry, if the suggestion already was made, but the forum search imo isn’t quite good and I didn’t get such results. So I‘m asking myself if it will be possible to add the new 3 step speech  enhancement for Arc Ultra also to other home theater devices like Beam2, Ray and Arc. That would be a great feature as long as there isn’t the option to adjust center level in tv mode like it’s supported for the rear channels. Would be nice if a mod pushes the idea forward. Or are there known limitations for the other devices that prevent them from getting the same option like Arc Ultra?