I have several Sonos products.
Recently my Sonos Roam is not playing any sound.The battery is 100%. The volume is up.
The unit is connected to my home network and showing music is being transmitted because I can see the music bars going up and down.
Sonos support is non existent as they do it even answer my calls.
Any help anyone???
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Sorry to hear of this issue you are having with your Sonos Roam not playing audio when it should.
I recommend that you first try rebooting your Roam by removing any power source and holding the power button for approx. 12 seconds.
I hope this helps.
Is the device muted? What phone number are you attempting to reach support on?
+19Hi
Welcome to the Sonos Community!
Sorry to hear of this issue you are having with your Sonos Roam not playing audio when it should.
I recommend that you first try rebooting your Roam by removing any power source and holding the power button for approx. 12 seconds.
I hope this helps.
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