No sound from Sonos Roam

Forum|Forum|1 year ago
April 30, 2025
2 replies
153 views

I have several Sonos products.

Recently my Sonos Roam is not playing any sound.The battery is 100%. The volume is up.

The unit is connected to my home network and showing music is being transmitted because I can see the music bars going up and down.

Sonos support is non existent as they do it even answer my calls.

Any help anyone???

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Best answer by Corry P

Hi @Sharog

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with your Sonos Roam not playing audio when it should.

I recommend that you first try rebooting your Roam by removing any power source and holding the power button for approx. 12 seconds.

I hope this helps.

Airgetlam

Is the device muted? What phone number are you attempting to reach support on?

Bruce

Corry PAnswer

Sonos Staff

Hi @Sharog

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with your Sonos Roam not playing audio when it should.

I recommend that you first try rebooting your Roam by removing any power source and holding the power button for approx. 12 seconds.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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