I have several Sonos products.
Recently my Sonos Roam is not playing any sound.The battery is 100%. The volume is up.
The unit is connected to my home network and showing music is being transmitted because I can see the music bars going up and down.
Sonos support is non existent as they do it even answer my calls.
Any help anyone???
Is the device muted? What phone number are you attempting to reach support on?
Hi
Welcome to the Sonos Community!
Sorry to hear of this issue you are having with your Sonos Roam not playing audio when it should.
I recommend that you first try rebooting your Roam by removing any power source and holding the power button for approx. 12 seconds.
I hope this helps.
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