Unable to pin Amazon Music to the home page. Other services work such as Audible, BBC Sounds etc - when you try any category of amazon music, it instead goes into favourites, however, it’s a dead link as nothing works

Boost shows in web app but not on IOS

In other words a complete mess 🤬🤬

Unable to edit Playlists at all

Distorted sound on playbar and beam, can last a couple of days and then plays normally - not home WiFi issue!

In android app.radio station logos not shown 

Intermittent album art from plex library 

Missing artwork for tracks in the Music Library stored on a NAS device.

My perception is that the Sonos system I purchased (and I have quite a few units) has been rendered effectively inoperable by Sonos, and they have failed to remedy the problem within a reasonable period.  I therefore wonder whether it might be possible to take formal legal action, and would be interested to know whether there are any moves afoot to that end.  For example, has anyone heard of any proposals for a class action? 

Updates to the Sonos App are clearly causing issues for users that prior to them were not happening.Connection issues/errors now appear to be daily.If I remove apps and reinstall it makes no difference,if I reset my Sonos One it makes no difference,if I reset my router it makes no difference.Come on Sonos, please sort this out.Ive had 2 years of uninterrupted seamless music through my preferred providers and now I get constant errors.For example No Connection,No Music Content, Ignoring Tracks When Selected, Unable To Connect With Provider.It has to be your updates as previously stated it was working fine before.Frustrated is an understatement.

I joined in 2018 and only started posting after the new app rolled out, so no cred. However, the OP has done an amazing job of trying to track the issues in a single place. I just posted (yet) another beef in the big, long thread, but would be great to keep this one focussed on tracking the issues/resolutions in the hope it might give the powers that be something tangible to monitor/rectify. My 2 cents.

No access to stored custom radio stations. These stations where found via the ‘old’ Tunein service and those stations are stored on the Sonos system.

The new Tunein service has the capability to show custom radio stations, but these are stored in your Tunein account, so the source is different, and that list is truncated at 20-30 stations.

I have a Sonos Beam Gen 2 and Sonos Amp wired to non-Sonos Speakers.

Since the update, the Sonos Amp is useless. The separate volume control for it, when watching TV has gone. The amp produces no sound, and there is no way to turn up the volume.

Trueplay hangs half way through and therefore is also useless. 

The update has turned my £600 Amp into a housebrick.

Group volume control not controlling all of group. Play 1 and Move don’t respond.

radio station logo shows in “my stations” and “recently played” but not on the “now playing” screen (actually just discovered can’t display “Sonos Favourites” atm)

I’m also fed up that we still don’t have Lock Screen controls. Please don’t blame Apple. I’m sure if a low budget radio station can get their app to do it then a major corp like Sonos should be able to sort it out. Oh, sorry, I forgot they can’t even produce a fully working app 🤬

Two completely different situations. The local radio station is ‘playing’ on your device. Your local radio station’s app will play on your device’s speaker.

The Sonos controller isn’t ‘playing’ anything, it is merely reporting to you what is playing on the app running on your speakers.  The Sonos app will not play on your device’s speaker.

Turn on Sonos Roam, waiting until is has wifi

Spotify start, can not found/stream to the Roam. First need to go in the Sonos app, wait until it found the system (if it does), than back to Spotify and only than I am able to select the Roam. 
 

Sinds last update from yesterday. TruePlay not working anymore, 

Don’t blame Apple?  Well it works on the Sonos Android app, so obviously Sonos will do it if they can.  And Apple very famously doesn’t allow control of 3rd party hardware via their lock screen, because Sonos was using a hack to get around that rule until Apple told them to cease or be taken down from the App Store. 

But we can’t blame Apple?  In what reality does that even make sense?

Amazon Unlimited very unstable since 80.03.03 update, was fine before. Deezer dropped out yesterday apparently... a bit of a trend then. 

Me too, interestingly and despite the fact cannot actually 'see' the library network addresss anymore and I can't add purchased music, no lib update facility as that's gone for now, the ONLY bit of my system that SORT OF works is my NAS library. Everything else is totally unstable, especially streamed services and room control. 

It's now over 5 weeks of paying for streaming services that don't work. 

Playlist Size Limitations:

• Users still reporting playlist size limited to 100 songs  (Amazon playlists only load 100 songs)

How? 

As per the bigger thread, a factory reset of all my speakers, an uninstall/reinstall of the app, and a transfer of ownership to the same registered account finally got the music playing, but I'm now trying to figure out the app. I know the volume is glitchy/slow, but for the life of me can't figure out how to control the volume on an Android without going into the app. I'm pretty sure there used to be a setting that allowed volume control without unlocking the phone and going into the app, but I can't find it anymore.

Do these count as "issues" or user error (Android app)?

1. Can I change the order of the music services?

2. Can I change the order of the speakers?

3. I can't seem to choose which speaker to play music on. It will come out of the living room while my wife's watching TV, and I don't generally play music in that room. I'm just trying to tee up a playlist and then tell it which speakers to play on, but can't figure it out.

Specific Bugs and Errors:

• Speakers will randomly reset the volume to 0 multiple times throughout the day. One user reports speaker displays a green light on top of the speaker.  Another user reports diagnostics collection 235278018. Volume resets to zero system wide, Volume Automatically Lowering to 0

To choose a speaker:

On the home screen, tap the name of your system, top left.

That brings up all available speakers/rooms. (Or you can just drag up the ‘now playing’ shape at the bottom of any screen to do the same thing.)

Tap the speaker of choice. That becomes the active speaker.

Any music you then search for and play will play on that active speaker.

(To group speakers, tap the speaker icon in the ‘Now playing’ shape at the bottom of the screen, or on the now playing screen. Tick the speakers you want to play music on, and press Apply. Untick them to ungroup them.)

Thanks again, Rhonny!

I’d have to go back to check how the old app worked (I had installed the old APK, as per your earlier post, but it made me update the app to install new firmware). However, I think I would choose the music first and then which room(s) to play. It would never play in the “Living Room”, but not sure why. I assume it played on the last speakers used, but I think it now uses the first speaker in the list (which is why I had asked about changing the order), though I haven’t paid enough attention TBH.

The app still doesn’t group well and I’m losing speakers in stereo pairs, but I’m now wondering if it’s because I have an old pair of Play 3s in the gym. Just heads-up in case that’s a “thing” (i.e., old speakers that are supported on the S2 app).

Again, thx!

Sure. Choose the music first, but before you press play, that’s when you tap the room/speaker you want. Then press play. Same thing just the other way around.

Specific Bugs and Errors

• Issue with Sonos App Update (80.03.07) Since the update 80.03.07, all services have been removed from the Sonos app and cannot be reconnected. Unable to load content, Since update my services no longer connect