Controllers and Music services

When I open up my sonos app (android) i can’t add SiriusXM and the only music services showing are Last.fm and TuneIn.  I don’t even see the standard sonos music (such at Cocktail hour etc.)  We are unable to play any music!  I uninstalled and reinstalled the app, signed into my account, etc.  My husband is also unable to access anything to play on the sonos app (IOS).  Right now all we have is a very expensive TV Soundbar.

Is there a way I can turn off my Sonos music that is playing after I left and no longer on the same WiFi of the system I’m trying to turn off?

My Sonos (S2) uses Pandora for the alarm. Today woke up to beeping instead of music and Sonos says that the source is missing when I go to settings. I don’t see Pandora in the list of my services or available services. Did Pandora just get dropped?

I have a pair of Sonos 1 speakers (set up as a stereo pair), Move and a Roam speaker. All of the  speakers were working perfectly but now none of them will play music directly from Apple music. The speakers respond to the command (ex. they say now playing xxx song from Apple music but then they don’t play anything, it is just silent). They do respond to other voice commands (ex. they will tell me the weather forecast or time if I ask). The speakers work fine when I play music from my phone and connect to them through airplay but not directly. I am not sure why they stopped doing this but any advice?  Thanks

I’ve been experiencing an issue recently with my Sonos speakers, whereby when I switch to a new song, some speakers continue to play the older song, some play the newer one, some silent.  I have 2 Sonos S2, Sonos Move.I have a Netgear Orbi (802.11.ac) router.Everything here is in one room; the farthest from the router an S2 is may be about 20 ft.  So that is not an issue.My “controller” is an iPhone 15 Pro with iOS 17.1.2; my Macbook Pro 16” (Intel) is where I do a lot of my work and control Sonos.  The Sonos code on MacOS is:Version: 15.10Sonos OS:  S2Build: 76246300 Up until recently, things have worked just fine.I can’t imagine what the problem is, as bandwidth or signal should not be an issue with the relatively low proximity of the router.  So unless someone is aiming a signal jamming device (LOL) at me, I’m at a loss as to why this is happening (yes all my Sonos speakers are on the local WIFI network).I restarted the app on MacOS, no effect.The problem manifests intermittently. 

Pretty much the title. I am based in Norway, my account profile is set to Norway and my AppleID is setup for Norway. None the less, no Apple Music is listed in the Add Services and Voice. My setup is a Beam (Gen1), 2 Symfoniks, a Play1 and a Play3.The iOS app has been uninstalled and re-installed after a reboot of the phone. Still no luck.Several other services are not showing up despite being supported for Norway:SoundMachineradio.netAldi life musikidagioHearts of SpaceDeezerBookmateAny thoughts or ideas on why this might be happening? 

Jag behövde byta lösenord på mitt konto hos TuneIn. Det fungerade utan problem. Men när jag skulle använda appen TuneIn(new) i Sonos-appen på min iPad krävde den att jag omauktoriserar mig. Vilket är rimligt. Men appen tillät sedan inte detta trots att TuneIn godkände mina nya kontouppgifter. Jag försökte lösa det genom att ta bort appen och installera den på nytt. Men jag tilläts inte installera appen. Då lämnade jag min iPad och gjorde samma försök med min Samsung-telefon. Och då fungerade det.Moderator edit:Google Translate-I needed to change the password on my TuneIn account. It worked without a problem. But when I tried to use the TuneIn(new) app in the Sonos app on my iPad, it required me to reauthorize. Which is reasonable. But the app then didn't allow this even though TuneIn approved my new account details.I tried to solve it by deleting the app and reinstalling it. But I was not allowed to install the app. Then I left my iPad and tried the same thing with my Samsung phone. An

The only thing I can find for searching for atmos content is to manually scroll through every atmos recording ever made.   I can't find a way to search for atmos recordings from for a specific composer or artist.   Have I missed something or is this just the state of things? 

I'm just trying to listen to music.   Suddenly Sonos is making me reauthorize all of my accounts.   Every time I try to search for something I have to reauthorize another account.   Is this what I'm paying for when I buy a Sonos product? 

I strongly object when wanting to listen to a newscast at the top of the hour, to miss the headlines etc. because a long commercial is heard.  I do not accept this. Further the application (at lleast on iPhone) has no parameter to switch this off. I admit I no longer use Sonos or less and less because of this. I would like complete explanations. Regards 

I’ve downloaded a 12 hour white noise playlist on Spotify, every night I notice that it gets about 3 hours in and then just stops playing. I know the songs are not corrupt because if I play the playlist on another device, it plays all the way through. I changed broadband providers (not because of this issue) and issue still happens. I have good internet connection so wouldn’t have thought this was why. System updated.  Why does it happen?! I always wake up to the silence! 

I needed to delete and reinstall the Sonos app cuz that’s the only way to get it to update. Deleting it was easy but when I went to the Apple app store, I can’t find the app. What am I missing??Marc

Hi!I am trying to find a way to play a web stream which is in flac. I’ve read that it is distributed in some sort of ogg container. According to this article tunein in Sonos does not explicitly support flac: Add an Internet radio station to Sonos | Sonos Is there a way to play flac web streams in Sonos? The link I am trying to play is this one from the Swedish public radio:edge2.sr.se/p2-flac

I have been using the Sonos app with Pandora, Amazon, and Sirius music services for a long time. Recently. I cannot connect to the services via the Sonos app. I receive an error message “Unable to browse music there was a problem connecting to [music service].”  Has anyone run into this issue?

I have raised this issue multiple times. Numerous users have also raised the issue. The Sonos App is clumsy, complicated, counterintuitive to use. Most importantly, IT DOES NOT WORK. It keep losing connection. I want Sonos support to stop telling me that it is because of my devices or my Wifi set-up. It is not. It is because the Sonos App is badly coded, full of bugs and quite frankly the worst I have tried of all music app, by a long shot. The hardware is fantastic. The software is simply shameful. Sonos. PLEASE FIX IT.

Downloaded and installed the latest version of Sonos for Windows 10.App successfully installed, but won’t open, clicking on the start menu shortcut does not appear to launch the app.Can’t see any associated task running in task manager.I have uninstalled the app, reinstalled, no change.Would appreciate any advice / troubleshooting steps to try. Steel Series Arctis 7+ wirelessDevice and Windows Specs:Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz   4.00 GHzInstalled RAM    32.0 GBSystem type    64-bit operating system, x64-based processorEdition    Windows 10 ProVersion    22H2Installed on    ‎24/‎01/‎2021OS build    19045.3930Experience    Windows Feature Experience Pack 1000.19053.1000.0 

Hello everyone,I’m getting a strange problem occurring when playing Pink Floyd’s “Take it Back’ on my Era 300 via Apple Music. Although the song is Atmos encoded, when the song starts it plays as regular stereo. Atmos kicks in around the minute mark, but if I scrub forward/back, it often kicks in earlier. This is the only track I’ve encountered with this problem.Has anyone else experienced this problem? If so, any ideas on how to fix it? Or is it a Sonos/Apple issue?Thanks in advance,Rich Before Atmos kicks in  After Atmos kicks in - there’s a noticeable change in the music and the Atmos badge appears 

Is there a way to bypass using two different apps.  i have a sonos connect and a era 100

Been having trouble with Napster for a few weeks. Anyone else having similar issues?

The new forced upgrade no longer connects to my Sonos system. I have to disconnect from zScaler VPN (it has split horizons enabled), launch Sonos app on OSX, then I can reconnect to zScaler. Why is this? Is there some way to get around this?

I have my Era 300 connected to my WiFi at my office which is shared. Numerous times, someone else has kicked me off of my own device and started playing their audio. One time they turned it up all the way which was super disruptive. I’m in a big office so there’s no way to know who is doing it. I can’t seem to find a way to have the device connected to the WiFi but disable other devices/users from connecting. This seems like a huge problem and it’s kind of mind blowing this hasn’t been addressed. This should be an option that allows the device to be connected to other devices, or for that to be prevented. Anyone have ideas? Better yet, @Sonos this is a huge problem with an easy fix. Please do something.

When I logged into my Sonos this morning all of my streaming services other than TuneIn are missing. If I try to add services, only TuneIn & Last.fm are available.  is this a broad outage? Is there a setting that needs to be enabled?

I suddenly lost all music services and was not able to even re-add any.  I read a bunch of possible solutions such as rebooting the router, reinstalling the app etc.  I opted for the simplest solution which was to simply reboot the Sonos system.  Now I have 8 Sonos amps not a play speaker so not necessarily that easy I thought.  But all I did was unplug one and plug it back in.  Waited 1 minute for it to fully reboot.  Magically all services magically reappeared.  

I have both Apple Music and Amazon Music Unlimited.  I can save albums from both to "My Sonos".  But when I select the saved albums from My Sonos, only those saved from Apple music give me the option to play.   I can view the albums saved from Amazon, but there is no play option, which is pointless.    Is this a known bug, or am I doing something wrong? 

How are people playing Amazon Music Unlimited through Sonos?  All I can manage to get on the S2 app is the Free, Prime version.  I called Amazon support and was told that S2 doesn't support Unlimited,  that I can only cast to a Sonos speaker that has Bluetooth or Alexa.  If that's true, that's nuts.  It seems that others here do use Unlimited on Sonos, but I can't see how.  I do subscribe to Unlimited,  10 bucks per month, but can only listen on my pc, phone or tablet and only using the Amazon App, not S2.