Controllers and Music services

I mean seriously, how understaffed is the team in charge of Trueplay?Everytime when new iPhone models released, it’s not weeks, but months of waiting for Trueplay being available on the latest iPhones.So Sonos, can you check with your team on this years timeline on that?

This might be a workaround for some Android users to get Trueplay without having to borrow an iPhone.   Not an inexpensive workaround, so it's up to your own cost/benefit analysis.   Buy the cheapest iPad you can find.  I found a discontinued model on sale.  It works for Trueplay and has now become my sonos controller.   It sure was a lot cheaper and less hassle than switching to iPhone.  Plus, I get to dip my toes in the Apple waters FWIW.  Hope this helps someone.   

Sonos team PLEASE hire some people and finally make some improvements to the Sonos S2 app on iOS. The experience would have been so much better! PLEASE start with the Lock Screen control as so many people asked before already.

Some time ago I finally gave in to Sonos pressure and upgraded to S2 via my Android Tablet.  This gives a limited operation of Sonos.  However, I then found that the S2 App will not load on two of my Win 7 machines, the operating system is deemed incompatible.  (A third identical one is perfectly ok).   Worse still, Sonos 1 will now not load anywhere because my system is no longer compatible and I must upgrade to S2,  which cannot be done.  I have tried to downgrade my old Play 1 s  and Soundbar to OS1 but cannot get this to work.   Very frustrating.  And No, I do not want to upgrade to Windows 10.  If there is any solution I will be glad  to hear it.  Raymond 

Split system been fine for a long time.Today when I start the S1 app (on iOS) it tells me “Use the Sonos S2 app”, but I can’t as I have a Play:5 Gen 1.PC S1 app works without complaint.How can I stop the S1 app from doing this, so I can actually use it?

Hi allI have a fairly old system with a mix of old S1-only devices and some newer devices that are S1- and S2-compatible but running on the same S1 system. All is well. I also have one S2-only device that I haven’t set up yet. I just want to plumb in this new device as its own standalone system, leaving the ‘S1’ system intact.  Any foreseeable problems, or tips? I do NOT want to disturb the existing ‘S1’ network and find eg that my newer devices have migrated to join the new S2-only device.  Thanks in advance

Hi,I am over here at TIDAL and am a mostly happy Sonos customer. I bought a brand new ARC system and was shocked to see that TIDAL Connect is not supported. Would Sonos be able to get this feature added please? This will allow for the highest-quality streaming experience for all customers and unleash the power of both platforms. Please see the below link to get started with TIDAL Connect integration by clicking on “Become a Device Partner”. Thanks!https://tidal.com/connect

I am a little shocked that Sonos still hasn’t provided a way to export a playlist yet. I have invested a lot into the speaker system because of the quality however being restricted like this is discerning to say the least. I am not sure what the point is now in creating a Sono playlist ever and I’ll keep to only using Spotify or Apple musics playlist features. Sonos I would highly recommend you invest in this feature moving forward. 

You can’t delete a song from Sonos.  Sonos is grabbing the song from your source, which could be a disc or a streaming service like Pandora, Tidal, etc.  You need to go back to the source, likely on a PC or computer, and delete it there. 

Why am I not able to search for music? I only have sonos radio for an option. 

I have been delighted with my Sonos speakers!   I have six One SL’s and an Ikea Symfonisk.   The Sonos app has been problematic.   It is currently not reflecting a new playlist that I created in Apple Music.   It does see my other Apple Music playlists and has updated the AM playlist view recently.  The Sonos app did not import any of my AM playlists into Sonos, although it did import music without playlists from iTunes.  It errors out when I try to rebuild my music index.  I am sure that I am greatly exceeding the Sonos app’s limits in terms of playlists—I have hundreds of playlists and at least 50,000 tracks.    I can work around the Sonos app by just playing back from Apple or Alexa via Airplay.   Drastically reducing the number of playlists in Apple Music did not fix the Sonos app import problems, and cutting back on my playlists is not a good solution for me.So my questions are: How do you force the rebuild of the Sonos app’s Apple Music playlist view? Why is the AM playlist view

BBC sounds has stopped working through Sonos app. I've uninstalled both apps but still when I try to add BBC sounds to the app it asks to authorise the BBC account but then goes to a "link not ready" page which just buffers. Does anyone know how to fix it?

this Problem: port range check netsh int ipv4 show excludedportrange protocol=tcp shows it’s in a blocked port range (start 3371 end 3470) is an exclusion disabled Hyper-V ( dism.exe /Online /Disable-Feature:Microsoft-Hyper-V ) tried netsh int ipv4 add excludedportrange protocol=tcp startport=3410 numberofports=1 failed error message “Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.” (Port is used by a program) checking the port if it is used  Get-Process -Id (Get-NetUDPEndpoint -LocalPort 3410).OwningProcess and Get-Process -Id (Get-NetTCPConnection -LocalPort 3410).OwningProcess   failed error messages Get-NetUDPEndpoint: No MSFT_NetUDPEndpoint objects found with property 'LocalPort' equal to '3410'. Verify the value of the property and retry.Get-Process: Cannot bind argument to parameter 'Id' because it is null.Get-NetTCPConnection: No MSFT_NetTCPConnection objects found with property 'LocalPort' equal to '3410'. Verify the value of

Can not control volume from my cel phone

Have own Sonos system for 2 years and never been able to connect to Audible. Many talks to support and no solution. I live in Iceland and have Audible UK, but when I connect to Audible the authentication is always for Audible US. Support tells me that I have to change my Sonos Profile and live in UK. For many months my Profile says I live in UK but still the authentication is for Audible US instead of UK.Why don’t let user choose witch Audible Market u want to authenticate against? Like everyone else does it.

I don’t use Sonos every day.  But on the weekends it’s nice to use.  Unfortunately the constant requirement for updates forces me to stop what I’m doing, update my computer, update my mobile device, often restart my computer and device, sometimes unplug sonos or my router to reset.  It’s become so burdensome that Sonos is no longer a usable device.  This has been going on for years without any signs of improvement.  Sorry, no longer will I be a Sonos user

I have a weird one. Is Sonos Radio HD Channel New Wave down? Every other channel I try works, but not that one. It’s one of my favorites, but it isn’t playing anything. Just wanted to see if it was just me or everyone. 

I would like music to start playing on three different speakers at the same time. Thought an alarm would be best, but, even though there is a grouped rooms option, it only goes off on one speaker. A few questions for you pros:What is the purpose of that “included grouped speakers” option if it does not play speakers grouped together? I have multiple groups, in which the same speakers are grouped. How does checking that option determine which of the speaker’s groups are triggered? Finally, if there is no way to make this work, would setting the same alarm (to Sirius XM) on multiple speakers seperately work?Thanks all!  D

this could..i guess make some sense if i had the music was stored on a NAS or another PC on the network, but when i try to play locally stored Mp3 files from the very same PC, 80% of the time i get ‘an error occured the local>path>to>library>song.mp3 could tnot be found’. It gets even worse whe i try to play said music on the PC over network...but it does work 10% of the times. I reinstalled, reindexed, reset the router, firewall is fully allowing sonos service and client.

Will I lose my current SONOS playlists and have to re-create them if I upgrade to a new SONOS speaker?

Time was I could stream content from my Wolfgang’s Music account through my Sonos system… seems not longer. Anyone know why? David B.

I would like to play all the albums of one artist from Apple Music.  I can’t figure out any way to do this in the Sonos Controller on either the Mac or the iPhone.  I can do this via Alexa.  I can do this via the Apple Music app/iTunes via AIrplay.  Why can’t this be done via the Sonos Controller?

Hi - I have two Era300s, a spotify account and Philips Hue lights set up for a disco night.  So I need the lights flashing/beating in order to have the disco party.  I control the playlist through the spotify account which in turn links the sound to the sonos speakers and hue lights togetherProblem - I cannot crossfade the songs when using the spotify app on my android phone AND philips hue lights are synced.  Does anyone know how crossfade works in this situation?(crossfade works fine if just using the sonos app & spotify, but bring Philips Hue into the equation, and the crossfade option is “faded out” on the spotify app under user settings)Its doing my head in because when a song finishes, the philips hue lights return to ‘normal’ for about 10 seconds and only start flashing/beating when the next song starts, so there is this ‘gap’ between songs.  Crossfading would stop this as there isnt a natural end to one song, and start to another - it all gets mixed together. Hope someone c

I use the ambient music app Endel, but can only play it on my phone or over Bluetooth to my guitar amp. Would be great if there was an integration available for this service. 

Hi - new to Sonos (just got a Sonos One!).This is probably a basic question, but can’t figure it out. I set up the Sonos One very easily. I downloaded the Sonos app and added my Spotify account.So far, so good. However, I’d like to add my kids’ Spotify accounts to the Sonos One too. They have their own Spotify logins and their own devices.When I try to add another Spotify account on the Sonos app, it just tries to add my own (existing) account. I then get an error message saying that the account already exists.Anyone have any ideas what I’m doing wrong? I thought I may have to add the Sonos app to each of my kids accounts (logging in as myself on the Sonos app) - but is that necessary?Thanks in advance!