Controllers and Music services

The Sonos app indicated that I'm reaching the limit of albums I can add to "My Sonos".  Where did this limit come from,  what is it, and how can I save more albums?   It's not like I have many saved as it is - maybe 20 or so.

I pay for Soundtrack Your Brand and when I complained to them about how their Scheduling service doesn’t work with Sonos, and I have to use Sonos Alarms instead, I was told that they have problems with features on Sonos because Sonos doesn't support volume normalization for playlists. Sonos Alarms are not ideal, as they immediately cut off any song that is playing and then slowly start the new station listed per the alarm with the sound slowly moving to the designated volume. This is pretty jarring in the middle of service. The Alarms are made necessary because Sonos doesn't allow Soundtrack to play without using the Shuffle option, and when shuffling Soundtrack itself uses an algorithm for the shuffle so you end up hearing the same song multiple times, not matter how long the playlist is. It feels like all the features of Soundtrack are being limited because Sonos has its own commercial music competitor now, which is a real shame.

Spotify offers podcasts, but I can’t find any in Sonos apps (iPad and android). Am I missing something ?

I miss the ability to control my sonos volume using my iPhones volume buttons.  Is the Sonos App dev team working on making this work again?  This was very useful.

Will lossless be avialable using Apple Music/S2 app on March 28th or just Dolby Atmos  Moderator note: We updated this article in October 2023 with new information below.Lossless music from Apple Music isn't currently supported on Sonos from the Sonos app or the Apple Music mobile app.Sonos currently supports streaming hi-res audio from Amazon Music Unlimited (which streams up to 24-bit, 192 kHz). In order to listen to hi-res audio from Amazon Music on Sonos (which Amazon calls “Ultra HD”), you’ll need to sign up for Amazon Music Unlimited. (Note: when streaming on Sonos, the maximum sample rate is 48 kHz.)You can stream spatial audio from Apple Music to Sonos speakers that support the format. Here are some more information regarding lossless and Atmo

I have recently moved to an samsung android device. On my apple device it was easy to delete songs in a playlist. How do you delete a song from a playlist on an android device?

“sonos controller installer failed to download. lost connection with server”I realize this has been an ongoing bug with the Sonos Controller S2 app for years, It started after the release of the S2 version. I’m just wondering if Sonos support will ever try to resolve the problem. The workaround continues to be to download the latest controller app, install it, then run the Update Now to push updates to the devices. This same problem occurs on any of the three PCs I run the controller from. 

I want to search from my music library for all songs lets say from 1980s.I am sure you are all familiar with the below / attached screen shot.I am aiming to decide which album to play based on the year. So it would list something like 1988, 1989, 1990 etc.I would then like to be able to drill down on Year » Year date» Album Artist » Album or something similar to that just like you can currently drill down on Genre » Genre type » Album Artist » Album.Which would allow me to pick an artist/ album from the year I selected. Are there any options available other than restructuring my whole library structure to create sub folders based on year and then using the Folder drill down?If not, how can I direct this feature towards Sonos Dev team / Product Owner to consider for a future release?  

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

User Story: As a music listener, I want to the option to set group volume with a single tap when selecting a group, so I can quickly and easily configure the soundscape according to my preferences, before the music starts playing.This might be solved via “group profiles” — presets that save the individual volume levels for all speakers in a group. These profiles would enable the listener to save relative volume levels according to their preferences for each speaker in the group. For example, Roam speakers generally require higher level settings than other speakers to achieve the same overall decibel level. The perceived volume for a given speaker is also affected by room placement and other factors.In addition to the convenience of setting relative volumes that are appropriate for each speaker, the listener can also use group profiles to quickly set the overall volume level before the music starts. For example, a profile for background music m

I have created two groups. Once I am playing some radio station in one group, how can I switch to the other group to 1) see (and change) the radio station 2) change the volume of this group?

I have two sonos roam and a sonos one. How do i connect them all so they will play music together

I bought an MP3 player for my music when I am on the road. Can I download my playlists to my home computer so that I can play them on my HIFI Walker 2?

How do I play music stored on my iPhone on my Sonos Connect:AMP? 

Sonos needs volume normalization. Even services that have it such as Spotify pandora and Apple Music are not normalized when playing on Sonos.

I mean seriously, how understaffed is the team in charge of Trueplay?Everytime when new iPhone models released, it’s not weeks, but months of waiting for Trueplay being available on the latest iPhones.So Sonos, can you check with your team on this years timeline on that?

This might be a workaround for some Android users to get Trueplay without having to borrow an iPhone.   Not an inexpensive workaround, so it's up to your own cost/benefit analysis.   Buy the cheapest iPad you can find.  I found a discontinued model on sale.  It works for Trueplay and has now become my sonos controller.   It sure was a lot cheaper and less hassle than switching to iPhone.  Plus, I get to dip my toes in the Apple waters FWIW.  Hope this helps someone.   

Sonos team PLEASE hire some people and finally make some improvements to the Sonos S2 app on iOS. The experience would have been so much better! PLEASE start with the Lock Screen control as so many people asked before already.

Some time ago I finally gave in to Sonos pressure and upgraded to S2 via my Android Tablet.  This gives a limited operation of Sonos.  However, I then found that the S2 App will not load on two of my Win 7 machines, the operating system is deemed incompatible.  (A third identical one is perfectly ok).   Worse still, Sonos 1 will now not load anywhere because my system is no longer compatible and I must upgrade to S2,  which cannot be done.  I have tried to downgrade my old Play 1 s  and Soundbar to OS1 but cannot get this to work.   Very frustrating.  And No, I do not want to upgrade to Windows 10.  If there is any solution I will be glad  to hear it.  Raymond 

Split system been fine for a long time.Today when I start the S1 app (on iOS) it tells me “Use the Sonos S2 app”, but I can’t as I have a Play:5 Gen 1.PC S1 app works without complaint.How can I stop the S1 app from doing this, so I can actually use it?

Hi allI have a fairly old system with a mix of old S1-only devices and some newer devices that are S1- and S2-compatible but running on the same S1 system. All is well. I also have one S2-only device that I haven’t set up yet. I just want to plumb in this new device as its own standalone system, leaving the ‘S1’ system intact.  Any foreseeable problems, or tips? I do NOT want to disturb the existing ‘S1’ network and find eg that my newer devices have migrated to join the new S2-only device.  Thanks in advance

Hi,I am over here at TIDAL and am a mostly happy Sonos customer. I bought a brand new ARC system and was shocked to see that TIDAL Connect is not supported. Would Sonos be able to get this feature added please? This will allow for the highest-quality streaming experience for all customers and unleash the power of both platforms. Please see the below link to get started with TIDAL Connect integration by clicking on “Become a Device Partner”. Thanks!https://tidal.com/connect

I am a little shocked that Sonos still hasn’t provided a way to export a playlist yet. I have invested a lot into the speaker system because of the quality however being restricted like this is discerning to say the least. I am not sure what the point is now in creating a Sono playlist ever and I’ll keep to only using Spotify or Apple musics playlist features. Sonos I would highly recommend you invest in this feature moving forward. 

You can’t delete a song from Sonos.  Sonos is grabbing the song from your source, which could be a disc or a streaming service like Pandora, Tidal, etc.  You need to go back to the source, likely on a PC or computer, and delete it there.