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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,182 Topics
  • 58,960 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6182 Topics
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Johan_13Contributor I
posted in Controllers and Music services
please add date sort to Spotify lists

Having lists with hundreds of songs and not be able to sort them by “date added” is very frustrating. Please add this feature!! 

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1 year ago
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AlecSoundEngineerContributor I
asked in Controllers and Music services
Sonos and Spotify not working together

After moving into my first apartment 2 years ago, i invested in getting a sonos system in every room after hearing how nice it is to have linked music throughout your living space. I bought 3 sonos SL1s, 2 beams, and sonos port. I use 2 of the SL1s as my surround speakers for my entertainment system (which are being fed audio from my entertainment system via sonos port) and i have had serious delay time issues with this. It has created a delay which i cannot correct within my sony amp/reciever… Even when delaying my main tower speakers to the maximum, and setting delay on the sonos to the minimum, the delay on the sonos speakers is still WAY behind the rest of my system…. That is a whole different problem. But the main issue is that spotify refuses to work with my system no matter what i do. I have reinstalled all services, reconnected all the speakers from scratch, restarted my router, and still have the same issues. When shuffling a playlist on spotify, it all works (most of the time

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Corry P
1 year ago
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treesdr
asked in Controllers and Music services
4 different speakers one room

I have a Ray, 2 Ones, and an Era 100. What is the best way to set them up? The Ray is in front of the tv, the Ones on the right side, the Era on the left by where I sit. If I try towatch a movie, the sound is boomy and echoic, can’t hear clear dialog. Please help. I am also new to Sonos, love the speakers, think the set up requirements and the user guide aren;t worth s--t, If ever a company needs to incorporate Chat GBT, Sonos does.

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1 year ago
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srtemple13Contributor I
posted in Controllers and Music services
Sonos App Feature Request

I have two feature requests for the Sonos app.Night Sound popup window - I use the Night Sound feature every night and I feel it’s not necessary for a popup window to remind me of the feature’s benefits every single time I use it. Perhaps the popup shows the first couple times and then disappears. When I turn it off, I don’t need a window telling me I turned it off. Sub Audio & Night Sound - I’d love the ability to have the Sub turn off automatically when I engage Night Sound. Perhaps just a switch that enables that feature.Thanks,Steve Temple**Moderator Edit** Removed email address

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D
1 year ago
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asinghal31Contributor I
asked in Controllers and Music services
Android user -- considering switching to Apple Music

I’m an Android user and I’m considering switching to Apple Music from Spotify but one of the biggest things stopping me is that within the Spotify app, I can bring up the devices list and play to any of the Sonos speakers in my house. Is there a way to do this with Apple Music or do I have to use the Sonos app?

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1 year ago
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thorenjContributor II
asked in Controllers and Music services
suggestions for search functionality in app

I have a few suggestions regarding search function in the app, and the search engine itself.  Using S2 on current ios devices or windows desktop app, sonos software up to date.current search in music library is “literal” and only works on exact text matches.  Some of my albums/tracks show “piano concerto” and some show “concerto for piano”, and if I input “piano concerto”  only tracks with that in the track text appear.  In itunes, and most other music apps, if I search for “piano concerto”, both show up. when I use the sonos app to search spotify, I can use “piano concerto”, “concerto for piano” or “concerto piano” spotify shows the same results, apparently doing an implict “and”, not simply a literal match. possible addition of boolean search so “and” and “or” can be used, or perhaps , or + operators there is no search from the edit playlist page in the app, where I would most like to perform a search. there doesn’t appear to be a way to search for a combination of artist and track. 

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1 year ago
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pluckytreeContributor I
asked in Controllers and Music services
Audio normalisation?

I recently replaced all my HomePods with the new Era 100 and 300 speakers. For the most part, everything is better… except audio normalisation. I found some ancient threads on this issue (and also on Spotify forums), so I know I’m not imagining things. I use Spotify but I believe it also happens with Apple Music.So it’s great not to have to struggle with AirPlay and a whole host of other volume issues that now the lack of normalisation is really the biggest complaint I have now. It’s annoying to have to adjust volume from time to time when playing a varied playlist. When using Spotify over AirPlay, it works fine. Spotify over Spotify Connect doesn’t work right.I realise this is probably a Spotify issue but perhaps you could put some pressure on them to do whatever they need to do. It’s a feature music players have had since the early 2000s in my recollection (SoundCheck in Apple iTunes).CheersChris

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Corry P
1 year ago
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JimlsContributor I
posted in Controllers and Music services
Some streaming files will not play due to coding error.

I am having problems with a number of files from Spotify and Audible.This is not a duplicate question, because the problem always occurs at the same place in the files. It is not random or intermittent. Specific files always fail at the same place.i am using a Port as my player.

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Jamie A
1 year ago
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dduijstersContributor I
asked in Controllers and Music services
Update keeps failing on Macbook - Long known issue, is Sonos even working on this?

Because the website just says ‘delete and re-install’. Does Sonos think this is an adequate solution? It’s not.

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1 year ago
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ckishappyContributor I
asked in Controllers and Music services
Does Sonos S2 support SMB V2 V3?

I just updated flawlessly to S2 & V12. Are SMB shares with v2 or better v3 supported by now?

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bockersjv
1 year ago
K
keeperEnthusiast I
asked in Controllers and Music services
Sonos speakers cutting out streaming BBC radio

Has anyone found a fix for sound cutting off when streaming BBC radio stations from another source?IE live radio streamed via Roon or Logitech media server the sound will blip off every few seconds , however when played via the Sonos app its fine.However if I use a newer speaker via Airplay I don't have and issues.Is it simply the processing power of these speakers?

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Corry P
1 year ago
Rudie
RudieEnthusiast I
asked in Controllers and Music services
Sonos and NAS - SMB2

I’ve been having terrible trouble playing music from my Synology NAS the last few days.It will play a bit of song then cut out, skip to the next, then give up entirely. In the NAS logs it says:Host [192.168.x.x] failed to connect via [SMB] due to [SMB1 not permitted].Reading some older forum posts it says that Sonos now uses SMB2, so why is this error coming up all of a sudden?Is there a way to check if Sonos is using it, or force Sonos to use only SMB2?(incidentally, I tried enabling SMB1 on the NAS temporarily, and it made no difference).

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Corry P
1 year ago
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NiyolHuayraContributor I
posted in Controllers and Music services
Feature request - Add Volume numbers in the Mac/PC app next to volume controls

Feature request - Add Volume numbers in the Mac/PC app next to volume controls.

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controlav
1 year ago
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NiyolHuayraContributor I
posted in Controllers and Music services
Feature request: Add Dolby Atmos logo to Mac/Windows app

Feature request: Add Dolby Atmos logo to Mac/Windows app for songs that are in the mentioned format. 

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controlav
1 year ago
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PGrunContributor I
posted in Controllers and Music services
S2 app for Windows

Using the S2 app on Win11, I don’t see any mechanism for doing basic care and feeding of my Sonos system.  All I see is essentially a glorified music player.In particular, I would like to control the balance, but cannot find a control to do that.

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controlav
1 year ago
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darrenchContributor I
posted in Controllers and Music services
Can you play Spatial Audio from Apple Music over AirPlay2

I have a set of Spatial Audio (Dolby Atmos) compatible speakers: an Arc, 2 x Era 300s and a Sub.When I read various articles, I get the sense that the only way to play Spatial Audio from Apple Music is via the Sonos S2 app, and that it won’t be lossless. Is that right?If one plays from the Apple Music app (iOS or OSX) over AirPlay 2 to these devices, I further get the sense believe that the music won’t be Spatial Audio (or lossless). Is that right?

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1 year ago
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josephwitContributor I
asked in Controllers and Music services
How can I patch our band's mixer line out to venue's installed Sonos system?

Our band performs regularly at a small club that has a multi-room Sonos system installed for recorded music when the band is not playing. The system sounds really great - loud, clean, excellent coverage of the venue. Our own PA speakers are high end, but they are too loud up front and not loud enough in the back, always a challenge. I would like to patch a line level output from our band’s mixer into the Sonos system when we play. Exactly what would I need to do that? Club owner is hesitant - he seems to think we could harm his setup. He has not told me exactly what Sonus gear he has. All I know is that he controls it all from his phone, and it is high end. We could run a cable to his central Sonos device assuming that it has a line level in… or we could go wireless - I believe Sonus has a device, or we could transmit over wi-fi with a non-Sonus receiver by his central device.Any advice without knowing his exact gear? I’m sure I will ultimately be able to find out, but I would like to

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melvimbe
1 year ago
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Pancakes_178Contributor I
asked in Controllers and Music services
Apple Music not available in Music Services in Sonos app

Hi. I just purchased by first Sonos SL, i set it up but i cannot find Apple Music in Sonos services. i checked the country settings, i uninstalled and reinstalled Sonos, i signed out and in from my apple subscription account ..  What else can it be? it is getting very frustrating..

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Corry P
1 year ago
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TSIPCTrending Lyricist I
asked in Controllers and Music services
Apple Music and dolby atmos on Sonos

Hi Sonos fan,I am currently testing in the Sonos apps, Amazon music and Apple music, in order to later choose one of the two for a permanent subscription.I test both with the same song, (Flowers from Miley Cyrus). With Amazon music, the Dolby Atmos logo is there and the sound starts on the Arc soundbar.With Apple music, if the sound comes directly to the iPad, the Dolby Atmos logo is there, but when I change the destination on my Sonos system, the Dolby Atmos logo disappears and the song starts on the two One SL speakers behind me.So I wonder if Dolby Atmos with Apple music wouldn't be compatible with Sonos, but only in stereo mode?It is curious to note that the same song is broadcast in different ways on my sonos system (Arc SL, two One SL, Sub gen 3), with amazon mainly on the arc, and with apple, mainly on the two one sl . Thanks

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bockersjv
1 year ago
Stanley_4
Stanley_4Lead Maestro
posted in Controllers and Music services
So which iOS device should I buy to run TruePlay?

Since my iPod Touch is no longer supported, which iOS device should I buy to run TruePlay?I don’t use Apple and got the Touch just to run TruePlay and it served me well but once again I’m back asking Apple folks what I should be looking for. I’ve looked at the Sonos pages and with my limited Apple knowledge I could use a hand in turning them into a suggestion.Supported: https://support.sonos.com/s/article/3222?language=en_USOS Requirements: https://support.sonos.com/s/article/4875?language=en_US So it looks like I’d be served for the longest time by an IOS v 15 compatible device. Since it only needs to run the Sonos Controller and that rarely, my goal is the least expensive device (cost per year of use) I could get away with buying?Looking at Apple’s list it seems the iPad, iPad Mini or iPad Air all are supported in several generations.IOS 15: https://support.apple.com/en-us/HT211348  The list price on the iPad looks to be lowest at $329, with the Mini at $499 and the Air at $599. So u

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Airgetlam
1 year ago
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rsgroganContributor I
asked in Controllers and Music services
Sonos Radio HD

I use Sonos in three locations (home, vacation home & office) and have shared Sonos HD Radio in all locations since they are under the same User account.  I recently upgraded a number of my Sonos devices and upgraded the account from S1 to S2.  I created a new account for my “stranded” S1 devices, factory reset them and added them to the new account.  Two questions:Sonos HD Radio is asking to reauthorize on both Sonos user accounts, and both are receiving and error when activating.  Have anyone experienced similar?  Thoughts on cause/solution? Am I able to share a single Sonos HD Radio across my S1 and S2 accounts?  I suspect I know the anwser to this.Thx

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melvimbe
1 year ago
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Susan_24Contributor I
posted in Controllers and Music services
App on iPhone

I changed my email address within the account in Sonos using my desk top.  I tried logging into the app on iPhone but it has my old email address.  I can't reset my password because I don't have access to that email account.  Do I have to wait until Monday before calling Sonos support?  Or can this be an easy fix.  

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buzz
1 year ago
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djboltContributor I
asked in Controllers and Music services
How could you Sonos

Sonos you know a bunch of us have thousands of dollars invested because we love your speakers, but seeing that you have planted Sonos Radio in our list of search results (at the top rather arrogantly) will quickly change my “tune” (pun intended.) Option return to us faithful patrons the option to have our chosen paid service results at the top of our search results.  This is bare minimum while I’d love to remove Sonos radio all together.  It’s not great.

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1 year ago
logib
logibAvid Contributor I
posted in Controllers and Music services
Deezer v Tidal streaming

I have several Sonos Ones dotting around the house, out of Deezer & Tidal which would give me the best streaming bit rate on these devices? Thanks.

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1 year ago
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onir303Contributor I
asked in Controllers and Music services
Change Calm App language in Sonos

In the Calm app, depending on your language, the content is different. For example, in my case, I have setup my account to be in French. So the meditation sessions are in French. Any way to have that in Sonos? Changing the language in the Sonos app does not change the content for Calm. :(

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1 year ago
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