Controllers and Music services

Hi - I'm in the new app and I want to search for a radio station by name. When I click search it takes me through to Spotify. Anyone solved this?

I received the privacy statement email teasing Alexa integration and I am really excited for that functionality to become available. However, I have a question around how streaming services like Apple Music fits into this. I am an Apple Music subscriber, and it is compatible with Sonos but not currently available with Amazon Echo. Will I be able use Apple Music via voice control or will I have to switch to a service that works with both Sonos and Echo like Spotify?

I just installed the skill set called MySpeaker and it works pretty well controlling my Sonos System. Anyone else using it ?

Have you considered being able to link phone audio to the sonos speakers to be used for conference calls. Idea similar to connecting to Bluetooth in car etc. A quick software patch would be able to take care of this pretty quickly. Note: I'm not talking about the line in option. Just simple software solution. Thanks.

Hi, Has anyone noticed a change in sound quality after upgrading to v8.1 - asking specifically about the Connect ZPs. I have a new laptop and was forced to upgrade when I installed the desktop app. In the past I did not notice any sound quality change but this time I did. I was listening to music when I performed the upgrade; naturally it interrupted the playback and when I restarted I immediately noticed a change. I have two Connect ZPs hooked up in two separates-systems for the last 10 years and so I'm very familiar how both systems performed and sounded. I noticed the gain dropped and tonality diminished. Anybody experienced the same thing? Thanks.

I have a Sonos Controller CR200 unable to connect to a Sonos component.... the exact error message I get is "The controller was unable to connect to a Sonos component. Please try again. (1) ".. I already ran the Diagnostic report, confirmation number is: 7091539.... please help!

FWIW, I have attempted to produce a basic user guide to the version 8 app. It is at the link below, as attaching documents seems to be impossible on the forum. I offer it, poor as it may be, in a spirit of helpfulness. There have been valid criticisms of aspects of v8, and there have been some totally unjustified ones. I find the app easy to use so maybe I can convey something of use. Or maybe not. I don't want to debate the merits of the app on this thread. Nor do I want to hear that an app should be magically, intuitively used without the need for a word of guidance or any familiarisation. Please save that for other threads and treat this as an effort to help, whether it succeeds or not. The guide is completely unofficial and you use it at your own risk! I am happy to receive constructive suggestions for improvement or corrections. https://drive.google.com/file/d/0B5LY6yD3BW7adkstOHVDVzZUMUE/view?usp=sharing

This new update today - 8.0 (October 5, 2017) was updated on both my iphone and iTouch iPod without my consent. Two questions: 1) Does anyone know how I can revert to the previous version to 8.0, and 2) How do I set Sonos to let me decide whether I want a new update? I brought up Sonos this morning with the newly installed software and had no choice as it was already done.

Hi, I just wanted to provide some feedback about the new app. Honestly, I really do not like it. I find it confusing, and non-intuitive. The old app was by far easier to use. I specifically don't like the Songs Favorites, or lack of it. When I go to "my sonos", it only shows me some random favorites. Not all my favorites. I don't see any way to control this. When I click edit, it tells me to drag my stations in the order I want, but it doesn't show me any stations. Just very unclear and doesn't seem to work right. Also, the way that the room selection at the bottom in red shows, is not clear. I used to be able to select the room(s) in a much easier way. Lastly, there should be an option for Alexa NOT to mute Sonos for every Alexa request.

I cannot stand the new update!! The function to automatically play the whole album is stupid. What's worse is it overwrites the queue that was already there!!! So unless you save your queues every time you add a song you risk losing music!! My memory isn't the best, I add a song I like, accidently wipe the queue and can't remember the song!!! I know you can add individual songs by holding down but it's easy to fuck up!!!! It's a stupid update, I would prefer it to revert to the old system, change for the sake of it is pointless!!! A solution would be to have a history of every song played in reverse order somewhere!! Is that not possible???? Rant over!!!! Peace

I have struggled over the years with my Sonos system and it's intermittent on/off the network. So, I finally re-configured network to be 100% on my WiFi with a LinkSys net extender (using same SSID). It's stable now...BUT 1) My Sonos controller (not a phone) no longer works because it needs to communicate through a bridge; correct? But, using a bridge means I have to go back to a private SonosNet; correct? 2) So, my options are to continue using Android phones/tablet to run the system (wife likes the old controller) or to migrate to voice-control (Amazon Echo) or other controller (waiting for a Flipp).... I think that voice-control may be her best bet....thoughts?

Is there a way to see the user history for my sonos?

This latest version is the worst in a series of updates moving the app away from what made it so fantastic; simplicity and stability! Everything just worked and I felt in total control. Now things seem to happen (or don't happen) unintentionally (kind of like the Spotify App, which I have previously used as a comparison to show how good the Sonos app was). If you decide to stay on this development track, please help me downgrade to any of the previous versions, or I will start looking for something else.

My husband has cancer. As a result he can't hear the TV. We like to watch together. Is there anyway he can listen to the tv using headphones while I listen through the Sonos surround sound? :? Otherwise we need to turn the volume way up and it hurts my ears!

Hi, I have seen similar topics on here regarding this issue but think this one is unique. I received my Play:1 & 3 yesterday and set them up fine. At this point my iPhone 6 was able to adjust the volume using the physical buttons. Later that day I set my girlfriend's iPhone 6 up and realised that my buttons no longer worked. I have reset the app, re-downloaded it, even factory reset both speakers and set it up again. As it stands her phone can control the volume but mine cannot. Is there anyway to resolve this so that both phones can use the physical buttons to control the volume? Thanks in advance for any help.

Hey, I'm new to Sonos in general here--I work in a kitchen and we recently just got a system there. Beforehand, we typically would play various artist radio stations from Spotify through an AUX connection, and would add songs/albums to the queue when we wanted them to play next. Now we're still using Spotify, but through the Sonos App. However, now when we're playing a Spotify station and want to add songs/abums to play next (and have it automatically revert back to that station when those songs/albums added finish I should add), it will just continue playing from the station and ignore we have manually added. We've tried 'Play Next' and 'Add to Queue' and neither work the same way they seemed to when it was just the Spotify app without being filtered though the Sonos app. Hopefully this question computes, and it's a simple thing that we're missing. Anyone know how to do this? Thanks in advance!

I can't update my sonos desktop controller because i've forgotten my password. I've reset the password online but this still doesn't work. tearing my hair out!

Some time ago I updated my iPhone app to the latest version and all works well (except for the white!). It asked me to update my speakers, which I did. Now today I come to update the app on my iPad and its again asking me to update the speakers. Why is this necessary. Weren't they updated the first time? Thanks for any feedback

Hi, I have been runnning a Plex service into my Sonos, all was working great until I rebuilt my Plex server and used a different server name. The old server has been deleted from my Plex account so it just shows one server but my Sonos keeps trying to connect to the old name. I have removed the service and reauthorised but it's still trying to connect to a server that is no longer there. Any ideas how to fix?

I didn't do anything at all and my iPad app is nonfunctional. Tried deleting and reloading, but no use. Sonos still working with iPhone and Mac at least. What just happened, anyway?

I like many hate the new controller in version 8.0 / 8.1 I’ve been trying (without luck) for hours now to get version 7.4 back onto my iPhone & iPad. Does anybody know where I can get the .ipa file for version 7.4? Or can anyone be kind enough to upload it to Dropbox or equivalent? Thanks in advance

I think it will be a great idea if it was possible to "lock" a speaker to a specified volumelevel when it is in a group. I have a speaker in the garden and to prevent trouble with the neighbours when I turn up the music inside I will like the outside speaker to stay on a choosen level but the level on the rest of the speakers can increase 😃

Hi, One thing that is annoying is that there is no way to permanently turn ON the shuffle feature. In other words, no matter which playlist I select, I want it to be in SHUFFLE mode. At the moment, each time I select a playlist, I need to manually select shuffle. Seems obvious to me... some people don't care about the order of the tunes, but would appreciated that there is a good MIX all the time. Not the same tunes in the same order. Thanks

When adding Google Play to my sonos, I choose "I already have an account" and click next. An error appears that said I have an invalid link code. It never asks me for id / password. Any thoughts?

After the latest update, the "Pause All" function doesn't show on the (Android smartphone) controller screen when speakers are grouped.....although "Turning off Sonos" in the Support still refers to using it...!?! What's the correct way to stop all speakers that are grouped together (like when you're leaving your house)?