Controllers and Music services

Hi Sonos, love the speakers love the sound love the design, great great product, but you need to get your UI/UX folks in a room and seriously take a look at the iOS app experience, it is very poor, the cognitive dissonance, just the sheer difficulty in achieving any simple task. On any screen there are multiple touch points that slide screens in and out , up and down with little or no intuitive reasoning. Please take a step back, take a look, then redesign from the ground up.

How do I delete duplicate imported playlists?

Is there any way to add a picture to an album or station that is missing the pictures? I have some that I have manually uploaded to amazon music that are missing the album art and I'd like to add it. Same with the pandora stations.

Is the Windows desktop software going the (tragic) way of the mobile app? Or does the latest upgrade leave the UI alone? I can't stand the new app, and have postponed updating my Windows Controller to avoid further annoyance.

Hey there, I followed the thread on a post similar to this but am still unable to play Audiobooks using the Sonos App controller. iBooks doesn't show up in 'Genre' under 'On this iPhone'. Wondering if you can help?

Just connected to audible but it has chosen the .com account i set up by accident ages ago and not the .co.uk account I actually use. How can I switch to the right account?

Hi, is there a way to view my Spotify playlists in Sonos with the newest additions at the top rather than at the bottom of the listing. I have large Spotify playlists and when viewed in Sonos I have to scroll down a long long way to see my newest track additions. If my network is slow this issue is also compounded in that the lower down tracks don't appear for quite some seconds which is further frustrating. I more often like to play my most current tracks (new additions) than a track I added 2 or 3 years ago. A button to reverse / toggle the playlist order (show newest / oldest first) would be really welcomed if none exists currently. If this doesn't exist maybe Sonos could consider it / add to a wishlist. Thank you.

I’ve set up alarms deleted and recreated alarms to occur on either of my 3 speakers but I keep getting an error stating ‘No alarm is playing’. I’ve checked WiFi network and rebooted all but still no joy. Any ideas?

I don't know about anyone else, but I struggle to get out of bed in the morning! I'd love a feature which enables me to ONLY be able to turn the alarm off by pressing the Play button on the speaker as opposed to my phone. Alternatively, and perhaps much better for me, only being able to turn off the alarm by pressing the Play button on another selected speaker. For example, Alarm set in Bedroom 1 for 8am, alarm goes off and can only be deactivated by pressing the Play button on the living room play at - this getting me out of bed! Thoughts? Ben

Hello, any plans to support Discord? Thanks.

It used to just be ugly, but now the desktop apps are falling behind in functionality (for example the Sonos favourites). Just wanted to let somebody at Sonos know that some people aren't completely converted to controlling everything from their phones and would like the desktop apps to keep up (surely it's their turn now).

The server stack error keeps happening on a Windows 8.1 microsoft surface pro despite applying all of the fixes listed under http://faq.sonos.com/serverstack. Cannot add music library from this machine, but Windows 7 machine works fine. Diagnostic confirmation # 4008523

Since yesterday, ganna+ account not getting autjorized through sonos app on android ...tried removing app and adding it again...removed ganna+ from services list, however, no luck. Tried feom different phone...no luck...pls help

So I'm embracing the fact that the CR100 controller is coming to the end of its life and thought I'd turn it off and remove the cradle/charger from the wall. It's that many years since I mounted the cradle on the wall though, that I can't recall how it clips/unclips from the backing plate. Don't really want to just tug at it! Any suggestions please?

Hi, I am posting this in the forum because I have the large hope that somebody from Sonos will read this and perhaps forward it to the development department or to a manager who has some influence in future sonos developments. I spent quite some time and put lots of energy into this topic, so I hope my message will somehow find its way to sonos management. The reason for this post is that I really wish there would be a hardware RF remote control with physical buttons to control Sonos Speakers. It is so so very annoying to have to 1. Clean not only one but all of your finger/hands if they are dirty - for example when working in the kitchen 2. Pick up your mobile phone or tablet from the table 3. Unlock your phone (very annoying and cannot disable if using my mobile with an exchange account from work, which automatically enables locking) 4. Search for and then Open the Sonos App 5. Control the App with your fingers every si

Since I updated my play5 to 8.4 my Danish Radioplay dosen't function any more Is there a solution for this

Battery life on my iPhone is drastically shorter than before. Checked the usage and Sonos is by far the biggest juice consumer, typically 28% of total consumption. Want a quick fix!

Is there an option to rename an existing Sonos playlist? 

I recently got a new iPhone 8. Now my Sonos system frequently “skips” a song or stops midway through a song and goes to the next one. It never did that before. I have updated to the newest Sonos software as well. This only happens when playing from my playlist. Suggestions?

How do you turn the Sonos app off on an android phone? I used to be able to select "leave the sonos controller." Now the thing stays on and I cannot see how to end it. Very annoying.

I saw this posted in another topic and rather than confuse things there thought I'd ask in a new topic. https://en.community.sonos.com/wireless-speakers-228992/flac-vs-mp3-bandwidth-limitation-6803936/index1.html#post16214383 When Sonos is working through SonosNet, the data flow works as follows: Router -> BRIDGE )) Group Coordinator )) Rest of Group The Group Coordinator is the room that you group all the other rooms to. This player acts as the chief player that will sync the data and then send it to every speaker in the group. In most cases, you want the Group Coordinator to be wired. This reduces the amount of interference that Sonos will have to combat before getting the data to the rest of the Sonos group. I wasn't able to find much on this Group Coordinator topic searching support but it raises an interesting questions for my setup. Since I have a Boost and several

Recently downloaded to iPhone app. Everything seems to work well except I have no control over volume. I have checked this when the app is both in the foreground and background and have tried the hardware side switched and the Control Center controls. The switch is set to on for hardware control. I also do not see the lock screen controls and the switch is also on for that to show; therefore, can't control volume from there either. The Windows 10 web page works properly; there are no Sonos system configurations issues

I can't find any documentation on the "Detect New Session" feature. How does it work?

Are there any plans to to do more integration between sonos and hue? Or perhaps I should change that question to "Can there be more integration between sonos and hue please?". I'm not after the "alexa, please set my lights to XYZ" stuff. I'm after simple, disco mode! Currently I can play music, but with the Ipad "listening" with the Hue Party app running and that makes my hue lights dance. It would be great to combine the two. Play music on Sonos and it makes the lights dance to the beat. Gut feeling is that Sonos customers probably are the types who are also into their home automation and therefore integration with automated lighting systems would be a cool feature - even if you had to pay for it.

I honestly cannot believe this doesn't exist. I understand that comments about the feasibility of adding features to software without any knowledge of the codebase are typically misguided, but come on, this is just an ordering a list based on random numbers. It's a very basic feature of every digital music player I've ever owned dating back over a decade. The fact that Sonos doesn't have it is a travesty and makes an otherwise A+++ system significantly less useful. I have to expend entirely too much thought/energy to work around this when I should just be able to add to queue, set album shuffle, and not worry about hearing everything in the same order or having songs nonsensically cut apart from each other. Just add it.